The owner was great I have bought 3 cars from Simon…read more He was excellent Great service and good price for a used car! I send all my friends there

Bought a 1998 Acura Integra off this lot in May of 2014 and was happy then and am happy now. There…read morewere about 20 vehicles on the lot, I looked at one or two and got honest straight forward answers from the sale person, test drove two vehicles and negotiated the price on the Acura easily without any pressure. The vehicle's brakes were a bit soft but they have a repair shop next door so I arranged to pick up the car the next day after the brakes were repaired. I got a fair price on a solid car, the car hasn't had any issues after 15 months. I found the whole process easy and fair. I would recommend this car lot.

Chad and his team diagnosed the issue with my 2016 Porsche Macon s they replaced the transfer case…read morecost of repairs exactly as quoted from estimate. Thank you Chad Chuck

I'm very happy with the service I received here. I was initially hesitant because if their…read morerelatively high labour rate, but in the end their expertise and customer service made it a good value. They took on a difficult job and finished it quickly and under budget.

Absolutely horror crap show at this dealership. Lined up a willing and ready party to do a lease…read moreassumption. I had no way to get a hold of the finance department at the hours of operation. First off, why does a credit check take over 14 days to complete!? When that is lined up and ready, one staff told me in case of lease assumption there is no need to bring the vehicle into the dealership - he was very confident that as long as the lease taker signs on the responsibility to return the vehicle in the same condition as new minus the normal wear, they should be good to go - sounds very logical to me. So both parties went into the dealership with the necessary paperwork to process the assumption of lease. On the day before the handover date as well as the day of the handover (decided by the finance department, neither myself nor the party that wanted to assume lease had a say in this date/time), the finance advisor Candis could not be reached on the phone. Party of 3 people ended up waiting for half and hour at the dealership before Candis waltzed out of the office to meet us. When doing so, she suddenly decided that she needs to SEE THE CAR. What do you mean!? The car doesn't come back to the dealer for another 2 years what is there to see!? why do you need to have the vehicle inspected 26 months before the vehicle is ever coming back to you!? There is zero logical sense and at this point Candis also told us that this "inspection" will take an hour and a half - I'm not new to the lease game all other dealerships can do this without any fuss and just assign the lease to a new lesee. Whatever, so when asked for another appointment to bring the car into the dealership for this "inspection" the dealership is very inflexible in when that could happen and that pissed off both the lease taker and myself to no end. There is no excuse for such a horrible experience. The lease taker has since then decided enough is enough, after 3 weeks of back and forth and no car, he decided to go get something else. Do not do business at morrey infiniti / nissan they are not worth your time and grivance , and the location is horrible anyway. Will steer away from this dealership despite my loyalty to infiniti nissan products.

We recently purchased our QX50 from Anna Zhu. Her in depth knowledge, commitment & dedication to…read morecustomer service as well as her honesty were key in helping us make our final decision. Anna definitely understands the concept of customer first. If Anna didn't know the answer to your question, she will actually tell you she doesn't know as opposed to just making something up which we appreciate. BTW, she does do a follow-up with you by sending you an email or text message with the correct answer. Anna showed us various different options - cash purchase, finance and lease and provide her opinion on the best financial recommendation. Anna's manager Frank Tzou was there to support her during the final steps but she was empowered to make the final financial decision. There were absolutely no games like other dealerships where the sales rep goes away to talk with the sales manager. Robert Wong in the business office was no different. All of us dislike the business office simply because of the high pressure sales - extended warranties, all levels of protection (paint, under carriage, glass), etc. Not so with Robert! He simply explains the options to you and narrows its down to what is the best simplifying the decision process. We have had our fair share of purchasing new vehicles but this is the first time we had such a great positive experience - we felt like part of the Morrey Infiniti family. Each and everyone we worked with was transparent throughout the transaction. Based on my experience, the purchase of our 2017 Inifiniti QX50 was text book perfect which other dealerships only dream about but never able to achieve. The level of customer service displayed is simply just unbelievable! I would highly recommend others to experience what we experience. However, you will be disappointed if you're expecting high pressure sales....it simply does not exist at Morrey Infiniti.

Great experience from start to finish ! Gavin could not have been more friendly and professional…read more He guided us through the entire new car buying experience calmly and thoroughly. Logan , Jared and the entire team were first rate. No complaints. If you are looking for a new (or used) vehicle. Give Abbotsford Mazda a try. You will be glad you did.

After having purchased a CX 5 from a different Mazda dealer out of town, I was in need of some help…read moreand decided to stop by to see if they could assist me. My iPhone was having difficulty pairing to my Bluetooth and after the employee in the service department was unable to fix my issue I was about to leave. One of the sales guys offered to help when he saw I was clearly deflated. He asked to see my phone and off we went to my car. Eric went above and beyond to fix my problem. While he was in my car with my husband setting up the iPhone, Kevin a mechanic heard i needed help and he too came out to assist. They both not only got me back hooked up but explained steps I wasn't aware of. They were UNBELIEVABLE and I truly appreciated the act of kindness they showed me. I will be taking my vehicle there for service from now on.

My experience with Titanium Autogroup in Langley…read more About a week ago, I contacted Titanium Auto Group about a vehicle they had listed. After negotiating a lower price, including taxes and fees, the salesman had to get approval from the sales manager, who then needed approval from the owner. The salesman later confirmed that we were good to go. With an agreed-upon price, I scheduled a pre-purchase inspection for $200. The inspection revealed that the front tires had only 35% life left, there was damage to the rear and roof glass, and the vehicle did not include a charger. When the inspector attempted a test drive, the dealership had vehicles blocking the the vehicle. Despite agreeing to move them, they took far too long, and the inspector ran out of time. Fortunately, hewas Kimd enough to return the next day to complete the test drive and finalize his report. Since the vehicle did not meet my expectations due to balding tires, no charger and roof damage, I requested that the dealership replace the front tires, include a charger, and fix the roof damage. Agreed to fix the damage, but stated there wasn't enough margin in the sale to cover the costs for the charger and front tires replacement. Although disappointed, I agreed to proceed without these items. Before heading to the dealership to place a deposit, I confirmed the agreed-upon price. The salesman responded, asking where I got that figure. I reminded him it was the amount he and his sales manager had approved. He then admitted that, after speaking with a higher-up, they decided the price was too low. I was shocked--I had already paid for an inspection based on their verbal agreement, and neither the salesman nor his manager had mentioned that my offer was not fully accepted. In fairness, I requested reimbursement for my $200 inspection fee, but they flat-out refused. Bottom line: Be very careful when dealing with this company. Get everything in writing, or they may back out of an agreement. They were unwilling to honor their word, and I would not recommend Titanium Auto Group.

getting the financing was great but the Radio went on my truck when the deliver guy was driving it…read moreto me and i have been calling the titanium auto group for over 6 weeks i was told Bob would have this resolved in a timely manner .. so in still waiting. the radio resets every 4 min its really disappointing