I've been lucky enough to have done business with Kyle Stenzel, Dan Culen, and the crew here at…read moreSpring Brook Marine Group for many years through various transactions. They are professional, results oriented, and are willing to go the extra mile for their clients. Highly recommend.

I recently bought a boat from Spring Brook Marina, and my experience could not have been better…read more Kate Keegan is an absolute gem. Kate was a huge help from start to finish. In the beginning she was instrumental in helping me obtain financing, and at the end was committed to making sure that every aspect of the sale was fulfilled to my satisfaction. Kate was incredibly responsive every step of the way, and effectively smoothed over the inevitable bumps in the road of a sight unseen, out-of-state purchase such as mine. This was truly a great boat buying experience, and I would not hesitate to do business with these folks again.

Bedford Sales & Outdoors which is recently under new ownership needs vast improvement in the…read moreService area. I needed my thirty year Johnson 4.5 HP outboard serviced, as i have done every year Spring. (My previous tech retired so I though I would try Bedford.) I called this AM and spoke to the receptionist and told her the age and the brand. She was polite and said she would have to check with Service. She returned to the phone and told me it would be no problem for them. I had to drive an hour to Bedford only to be told by their Service that they would not work on a Johnson that old. I asked if they could at least change the lower unit lube and they suggested I just do it myself. So on my return trip home, I called the receptionist and she remembered very well her affirmation to me that they would work on my outboard! She said she would make it right and put me on hold. She got the owner to talk to me and the owner said there is nothing they can do for me. I'm 72 years old and this is the first bad review I have posted to social media.

This place is beyond a joke. I brought my vexus dvx 20 in to have the livewell fixed (wouldn't…read moredrain), fix a navigation light that wouldn't turn on, and realign the windshield which wouldn't open and close correctly without rubbing. I dropped my boat off the first week of January 2023. It is now March 22nd 2023 and I still don't have my boat back. 2.5-3 mo the to fix 3 very basic things. My dealership in Wisconsin which I purchased the boat from told me to go get my boat and drop it off to them and they would have it ready in 3-4 days and that's with installing a new trolling motor I purchased from them. I will never bring my boat to Bedford ever again nor would I recommend anyone else to do so.

George McCoy gave us a great deal on our Tahoe Pontoon 9 years ago. Great price for a really nice…read morepontoon from him. For the same price from other dealers the pontoons were not as nice. We just bought a trailer from him; same thing. Great price for a nice trailer. Other dealers the price was higher for the same type. We highly recommend George!

Absolutly terrible service. Went in there looking to buy a pontoon boat, right when we walked in…read morethe door the tall blonde guy at the desk looked at us strange and acted like he didn't have the time of day for us. He was very uninformative, & wouldn't even take the tarps off the boats to show us around. We went to Spring Brook Marina in Seneca for an excellent deal and great service on a pontoon boat. Never will go back to McCoy's again.

Keith and Joe, as well as the rest of the team, are nothing but honest professionals. From setting…read morethe appointment, going through the insurance protocol, outlining the repair cost, which was extremely fair, to delivering a repaired boat that looks like it just came off the showroom floor, they really were great. Items were addressed with precision and care. The entire team takes their job seriously and it truly shows. Look no further. Personable and professional, I would highly recommend having them work on any boat that is in need of repair.

Had some holes in the hull of my boat and the guys at landcraft marine fixed them for a great…read moreprice. Very honest and great work!

Have rented trailers from R&P for several years now. Always friendly, always fast. Recently, had…read morean issue that resulted in damage to my tailgate. The comment I wanted to make was they took ownership and had my tailgate repaired. I wanted to let you folks know that there are good people here and they provide a great service and stand behind what they sell. Definitely recommend you rent from them.

I just purchased the parts to do a 3 axle trailer brake job, I got most of the Parts from R&P and…read morenext time will get all. Mostly went without a problem but when a problem happened It has been a long time since I can say it was handled as well as this company handled it, Josh and Amy were so quick to correct UPS screw up and got me the right and missing parts very fast and no hassle about who was to blame, I had the problems in just a couple days. From Now on R&P will be who I recommend and tell all my friends and business relations about !!!!! THANKS THANKS THANKS !!!!!!

Don is the best boat mechanic I know, and I know quite a few of them. He is always my first pick…read morefor the work I can't figure out myself.

Took our '95 Status Fish/Ski in for troubleshooting. Don took the time to figure out what was wrong…read morewithout throwing money down the bilge chasing the issues with new parts. We've had the boat out a few times since it's return and the boat runs great now. Don also taught us a lot about the newer to us boat and how best to run it. Looking forward to using it this summer with a much higher confidence factor now. Thanks Don!

Great boat shop. The owner is extremely helpful and knowledgeable. Very upfront with pricing and…read moreservice. Will definitely continue using them

I took my Lund boat and 50 hp Mercury motor to Boats R Us to have some some work done. While going…read moreover the motor they saw that the fuel cooler was dripping a little water. There was an o-ring that was bulging from the bottom fitting on the air cooler and I was told that the entire fuel cooler would have to be replaced. Cost of the part was $550 which i paid up front but the part was on back order and I was told it would be be delivered in 2 weeks. Ten weeks later the part was still not in and I was told it would be at least another 4 weeks. Cancelled the order for the part and took my boat to another marine service that replaced the o-ring and my boat runs great now with no leaking at the fuel cooler. I don't know if this place is dishonest or just inept but I will never take anything back to Boats R Us.

Very poorly managed. NOTHING is consistent, rules change on a daily basis. There is junk and…read moregarbage everywhere. It is not kept up by management at all. Absolutely nothing for kids to do

I will never ever go there again. Jack the owner is a complete liar. Charged us for electric and…read morewater but only had electric no water. Promised us water but never put it in. The bath house is filthy, bugs and cockroaches everywhere. Sold me a boat slip for $1200 for the year but every time I moved my boat he would let other people park their boat there. I tried to complain to Jack and he got very rude with me and said he would just kick me out. Tons of debris and holes in boat launch. We went on vacation for 2 weeks and when we came back he had other people in our campsite. No contract so if you try to complain he will just threaten to kick you out. I felt like we were in the Sanford and Son sitcom.

Probably the best customer service I've seen in a long time. Had issues with the advanced GPS…read moreupgrade kit no fault to them. Worked with me to figure out what was going on and corrected it. Definitely recommend them great company.

Purchase my Minn Kota Terrova from Lakeside Marine & Service. Their price was good and they did…read morefree shipping. I used their messaging service to ask a pre-sales question and they responded the same day. The entire sales process was great. A series of texting and emails requesting my validation of the sale made me comfortable with the transaction.