I was introduced to Skagit Arms by my partner's brother who is a law enforcement officer with the…read moreState of Washington. High praise for the store. I'm a bit shocked by the negative reviews, which -- frankly -- seem to come more from uninitiated people or lunatics who are afraid of inanimate objects. The selection of firearms is exceptional. Service is superlative. What I find very satisfying is that, unlike the sporting goods giants such as Sportsman's Warehouse where the people behind the counter are mere sales clerks, the people who work here are not only experienced, but they know their products very well. I began shooting 57 years ago in U.S. Air Force Basic Training, in one of the last groups that did marksmanship training during the Vietnam War; not only did I qualify for rifle, but my job at a SAC Command Post required that I qualify for pistol as well, shooting the Colt combat masterpiece, the 1911 Series 70. I've been teaching for about 46 years and have had certification as a pistol and rifle instructor. I've been trained in a number of military schools and been to three marksmanship academies that are the most highly rated in the U.S. Granted, I don't know everything about firearms -- but I know almost immediately when someone knows what they're talking about. What's more, I'm a facilitator and instructor who is an end-user of industrial psychology... and can smell BRAVO SIERRA readily... as noted on quite a few of the reviews posted for Skagit Arms. Not one of those I talked with tried to snow me about firearms, were rude, or were anything but polite and pleasant to talk with. I saw one "customer" asking about pistols "sweep" the store and its customers with a pistol -- a definite safety violation and no-no -- until the salesman stopped them almost immediately. Thankfully, the salesman didn't offer any other firearms to the individual who left in a huff. (I've been a Range Safety Officer for almost 9 years, and if this kid knew anything at all about firearm safety, I'll eat my hat. Yours, too.) And, if I may add, I think there were a number of individuals whom I believe may have been in the store to cause trouble -- including a number whose IDs failed to pass muster at the door. I'm NOT a Washington resident, but I have a Conceal Carry certificate from the State of Washington (which I've had since the 1970s): I usually show the certificate before handling a weapon. I closely watched every salesman in the store handle weapons, and they were all very well-trained, safety-conscious, and professional when it involved handling firearms. The store has an excellent selection and I will do some research on prices, quality, and track-record of the few firearms I'm interested in purchasing, as well as obtaining the FFL information from my local (Arizona) proprietor for transfer. Last of all, I appreciate the discount offered to this veteran. Well done, Skagit Arms.

Customer service is pretty much nonexistent. Really rude…read moreworkers. It's like they really don't want to make a sale. They sound really arrogant. And they seem to hate it when we ask if we can see a firearm in the case. They just huddle up together talking story and laughing and never acknowledge and greet us. If it weren't for their assortment of ammo I wouldn't be shopping here. But after today I'll take my business elsewhere. Not worth your time and money I can guarantee it!

Great small business. The owner orders in anything I've wanted in a very timely manner and there is…read morevery little hassle involved. He also offers transfers and ffl deliveries from online purchases! Over all a great business!

Let me be fair, my experience has been in both good and bad at no point. That said, the service has…read morealways been very good when I've gone in. The selection from a year ago was minimal at best. I haven't been in there for about a year and it's because I had a bad experience in trying to ship a gun that I purchased to their location. Unfortunately, I may go in there again to see what it's like. The service again has always been good. The prices are reasonable. The individuals there are great. I just didn't like my experience as it pertain to transferring a firearm to their location. And, they really didn't have a selection. So the three stars is really based on the fact that it's been a year since I've been there and my bad experience. The reality is I'd give them five stars if that a bad experience wasn't there and they had a better selection. I would recommend calling and going in to see for yourself. For me it's a maybe

Great staff, very knowledgeable and extremely helpful…read more This is my go-to range. Fair prices on ammo and targets. I would like to see more rentals but understand the selection.

The best staff, very knowledgeable. Great to work with! If you're thinking about getting a…read moresuppressor go here.

We bought two weapons from this company reluctantly. The first one the inexperienced employee said…read moreto buy online and fill out the FFL form.... Buyer beware you cannot do this, and I learned my lesson... I later went in to talk to the manager named Mike.... All he could do is offer us a gun at cost.... The staff is not that helpful and apparently not knowledgeable on the law... I would go somewhere else in the future

These guys are here are really chill and damn straight up! Awesome selections! Prices are…read moredefinitely much higher than majority of any other gun shops I haven been to. But the customer service is amazing! The vibe is friendly and welcoming! No rushing! No arrogance! No rudeness! And NO PRESSURE! Definitely will be coming back again!

Had a good experience here. My wife was interested in buying her first firearm. They walked her…read morethrough the options and what might work best for her needs. They were very patient, supportive and very informative without talking down. I'll definitely do business here again!

I cannot say enough good about Tactics & Survival! They are an ecommerce dealer selling Military,…read morePolice, Airsoft, Paintball, Firefighter, Climbing, Hiking, Camping and Outdoor merchandise. I needed six new magazine pouches and shopped around for the best pricing. I found what I needed at www.tacticsandsurvival.com Checkout was fast & easy. Magazine pouches came to my doorstep two days later and I was impressed with their fast delivery and great service. They also have hyperlinks to their other sites which specialize in Kids Tactical and Young Marines products. Highly recommended! 5 Stars!

So far, so good. Quick response time from their staff for online price queries AND very quick…read moreresponse from Paula in making arrangements with an FFL. I had a pal who introduced me to this place after he a smooth order and delivery of a Savage rifle. Everything is in process, so assume the 5-star service stands... if something goes awry, I'll be sure to update. Hopefully those old 1 star reviews are a thing of the distant past. I've had the opposite experience thus far.

I ordered an item that was special ordered and have had a good experience. I am trying to get a…read morespecial brand that I have some loyalty to and is not commonly found in stores. Since a new law is swiftly moving through our state to ban certain rifles, I wanted to get a sense of comfort on the timing so I emailed Paula. She emailed me and we ended up talking on the phone which ultimately made me feel more comfortable as this was also my first gun purchase over the internet. Paula was excellent and kept my updated on the shipping status to her store, the departure date from her store to my FFL, and the arrival time in Renton. I appreciate everything they did for me so far and hope to work with them again.

Handled gun transfers for me. Professional and properly priced. Pleasant and helpful.read more

Super friendly guy. I highly recommend using Gold Mountain Arms for purchase or transfer.read more

I wanted to buy an AR-15 platform firearm and made the mistake of walking in the store in autumn…read more2020 at the height of the pandemic wearing a mask (it was required by state regulations at the time). There were 5 bros sitting around talking, who looked at me like I was their worst liberal enemy. I told them I wanted to buy an assault weapon and one of the bros firmly corrected me that "there is no such thing as an assault weapon." He then tried to give me a lesson on why this is such a triggering, offensive term to the gun bros. I guess one of the actual owners of the store realized that he was in business to make money and not attack potential customers and then showed me a couple of used AR-15s. He showed me one used firearm that I later Googled and found I could get it cheaper brand new online. The owner's response was beyond insane and continued for hours. Steer clear of these idiots. There are far better gun stores on Whidbey where you won't get treated like garbage -- whether you're an old white man or somebody else. If you're not a redneck bro they don't want you.

Rude and inept. I gave these guys 3 chances. XXX…read more In a world of the internet and Amazon; customer service is the key. I was pushing for these guys. They failed.