This is the worst service I have ever received in my life. They canceled our service 8 days before our wedding for asking too many questions and for asking to move the drop location on the property. They helpfully changed our service agreement for us when we realized our need for more portapotties. Apparently, they weren't happy to be doing so, as they mentioned multiple times that we had sent "10 plus emails" to them.... After calling today, the manager called back, clearly angry, and told me she was going to refund our money and cancel our order. Confused, I tried to ask questions, only to get told all that we had done wrong. She was unwilling to answer questions as she spoke over me and didn't give a chance for me to speak, and then hung up the phone in the middle of talking. I was not yelling; simply asking questions, confused. I called the company back only to get hung up on by another representative. I called again and was threatened to have the police called on me. I'm still thoroughly confused. I called again, only to be yelled at and told that she was going to call the police and block my number for harassing them. We now have one week to find portapotties for our wedding.... I'm in disbelief....
I have been called dishonest for simply failing to remember that we needed restrooms for the rehearsal dinner; one of the reasons she listed for cancellation was that I was not on the phone after they placed me on hold... my phone had died, which I explained when I called back on the number.
Every representative that I worked with prior to the owner getting involved was helpful. The owner is not someone I'd ever want to do business with. read more