If I could give them a zero, I would! The cbpm staff are extremely offensive, manipulative, and unprofessional. Please don't dismiss the other reviews; I almost did, and I learned the hard way, but the reviews are Unfortunately true. They have extremely bad customer service, and completely devoit of ethics, both their actions and in their attitudes! read more

On Saturday, we were excited to see that there was a cancellation. We called CBPM to make sure what we were looking at was real and that they would be able accommodate a 3 day stay beginning Tuesday. The first woman that we spoke to said yes. "Book online and I'll approve it." The next day (Sunday) I received an email saying that they weren't able to do it. I called CBPM and explained the situation. They said that they would escalate to the manager. And the manager would call on Monday. The manager (Melissa) emailed me on Monday said they don't have cleaners at the end of the stay. I called them again. It's not about the duration of stay now. They cancelled the reservation and told us to check another company. (It's high season! There are no reservations.) The manager basically said tough and hung up. Just to verify, we checked the website and the house is available again for booking at the same time we requested. This company is either untruthful or completely unorganized (or combination of). Sadly, the quick family outing isn't happening. read more

These people are terribly incompetent. This entire "property management" company is a joke. If you allow this company to rent to you or manage your property... jokes on you. They do not keep promises, they do not clean up homes they manage, they don't fix broken things, they don't replenish soaps, basic toiletries and kitchen supplies. They don't inspect or confirm homes have the advertised amenities. What they do is... for no effort on their part, they take a share of the money exchanging hands (and that's it). The "manager" is a special kind of incompetent. If you call them out in a truthful review, they will give you a completely fabricated bad review. An overly emotional and incompetent manager. These people are going to find out the hard way. An unfortunate stain on the city of Cannon Beach, OR. read more

Twenty plus years of renting through these people! You email them a rental contract, they lose it. Tell them that their cleaning crew left visible dirt on the floors, they get offended. Tell them that the house is in disrepair. They decide not to rent to you. They called an old landline we had at home when we were there, and they had our cell phone numbers, which they asked for repeatedly. Then decided, again not to rent from us because we were unresponsive. Something bad happened to this company about 5-7 years ago. But don't mention it or the poor snowflakes might just melt. read more

My family has rented through CBPM numerous times and always have a great experience. They are quick to fix any issues and are very responsive. Carol at the front desk is the best! They have some great houses and we are so glad they can usually accommodate our party of 6 with dogs. Lovely homes! read more

I want to thank CBPM for helping us have a great time with our grandkids. I told them what we want and they directed us to the right home over looking the ocean. Our grandkids had a great time. We had plenty of room. Place was clean and furniture and decor was super. The owners did a great job of decorating this place. I used another company in Cannon Beach for years but they went down hill. We have been using CBPM for over 7 years. As long as we get clean and great rental homes then we will continue to use them. Melissa and her staff are great to work with. I have told my staff back home when you find something that works stick with it. Dave read more

My husband and I have used this company in the past and were very pleased, so we naturally called upon them again when we had an occasion to rent a cabin at Cannon Beach for Mid-April, which of course we had to cancel due to Covid-19. At first, Cannon Beach Property Management refused to offer any sort of refund. But after a few weeks of complaining, they offered a full refund! While I was frustrated at the amount of time it took, they did come around and do the right thing. I believe it simply took some time for them to adjust to this unprecedented reality we all are facing, and I so appreciate the refund! Thank you, Cannon Beach Property Management! We will be back! read more

Customer service is not a priority for this company. I raised a safety concern about the property I rented from CBPM, and they retaliated with additional cleaning fees, above the cleaning and pet fees I already paid. Unbelievable. Shop elsewhere. read more

Incompetent and rude. I called on Friday to find out if I could rent one of the properties for a 4-night stay instead of a 7-night stay. The CBPM representative said she would check with the manager and call me back. I heard nothing back. I checked the website on Tuesday morning. The place had been rented for the days I wanted. I called them back on Tuesday. I explained that if they had called me back with an answer that the 4 days wasn't possible, I would have had the chance to rent for the full 7 days. But because of their mistake, I missed out entirely. I asked them what they were willing to do to make it up to us, perhaps a discount. The manager Melissa refused to accept responsibility for their mistake, said they didn't offer discounts because they had specific contracts with the owners. (Of course, they failed to mention that CBPM makes money off these contracts and the discount could have been paid through that.) When I challenged her on their failure to run a good business, Melissa said, "I think you would be happy with another company." and hung up on me. read more

My husband and I rented the "Crab Shack," 631 Ocean, Cannon Beach, OR, based on the five star ratings of previous renters. Little did I know that only good reviews with no helpful hints (like bring your own shampoo, bath soap, clean linens, clean dishes, carpet shampoo, mirrors, etc.) were published, but those are the only reviews that Cannon Beach Property Management posts on their website. If it weren't for the location and view of this property, I would give it a one star; "give" being the operative word. If you want to rent a house for two people and two small children and don't care about cleanliness, dripping faucets, no toiletries, bedrooms with no closets & mirrors, filthy carpet & upholstery for $500 a night or more, with a fabulous view, then this house may be just right for you. The first night we arrived, my three year old granddaughter drank chocolate milk from a Sippy cup that was located in the home's kitchen cabinet. Two hours later she was throwing up. She threw up all night. It was the mold in the plastic plug of the Sippy cup that made her violently ill. Later, we learned that renters are expected to wash all the dishes prior to leaving the premises--not the housekeeping staff. Really? Vacating renters are supposed to care about how clean they leave the dishes?! When one of my friends visited us, she sat in one of the "huge overstuffed upholstered chairs." She placed her hands on the arms of her chair, palms down. After chatting for a few minutes, she picked up a snack and exclaimed, "OMG, look at my hands. They are brown." Yuk, yuk, yuk. The chair upholstery was so filthy that when you touched it, you were instantly filthy, too. Could not touch the upholstery without getting a rash. Don't even get me started on the disgusting carpet . . . . I wanted to write this review on the Cannon Beach Property Management website, but there is no way to do so. If you want to rent a beachfront property, don't care about clean bed linens, having bedroom closets, dirty dishes, filthy carpets and upholstery, doors that close, etc., propaganda type ratings, this may be the place for you. Just remember, the house is named "Crab Shack" for a reason. read more

The town of Cannon Beach is beautiful, but I had a terrible experience with Cannon Beach Property Management. The *very expensive* house we rented had no hot water, and when I asked for a small refund for the inconvenience, was told two weeks later that I couldn't have one, and it was my fault the family after us didn't have hot water??? CBPM certainly did not have to issue a refund; I could have told them on the first day about the water (I waited until day four because of Covid and because we'd left a house under construction and wanted to chill for few days without having to leave for workers), but I did not expect to be blamed for the poor upkeep on their properties. I'll paste below the email I received; there's plenty of great places to stay in Cannon Beach. No need to go with a company that treats their customers like this: "Hi Jessica, I am going to have to decline your request for a refund. If we had been notified when you were aware there was no hot water, we would have been able to send the plumber to correct it. He would have been able to come same day, to get it going. It ended up being a 15 minute fix. I understand you did not want to have to deal with workers, during your stay. We could have made arrangements for them to come while you were not there. With us not being notified until the weekend, we were unable to have it locked at until Monday. This resulted in the family coming in on Sunday, not having hot water. While I know this this was not your intention at all, we did have to compensate them. As we were aware of the problem, at not able to rectify it before their check-in on the weekend. Thanks so much and sorry for the disappointing news, Melissa Melissa Watson, VRMP Operations Manager P.O. Box 231 3188 S. Hemlock St. Cannon Beach, Oregon 97110 503-436-2021" read more

My family and I have rented CBPM properties for the last 20+ years. Consistently good experience! We typically rent the Sand Pads, and LOVE it - the rooms are great, and it's so nice to be able to bring our own food and cook on site. Highly recommended. read more

Amazing property! Office manager and staff were amazing during my stay. Highly recommend and will be returning.

I didn't even have a chance to rent from them. Maybe that's good, considering the unfiltered reviews here. Tried to book with them, but but they cancelled my reservation by saying they had an unpublished minimum stay. I know they just want to fill their week, instead of splitting up the week, but they need to be up front about it. They take all your credit card info, send you an email with a confirmation code that you are booked, then call you back later when it is optimal for them and they cancel your reservation. Not much respect when they can't honor their commitment. It's not like I could have just called them and told them I didn't want to honor my reservation anymore. read more

I have rented two vacation houses from Cannon Beach Property Management; both disappointing. Will definitely never rent a vacation house from Cannon Beach Property Management again. I made the mistake of thinking that in going with what looks to be the "premier" rental management company in Cannon Beach, I'd be getting the highest quality of everything. And with so many stellar reviews on every single one of their properties, how could you go wrong?! Well, you can go wrong when you realize that the reviews are doctored, and they only post the highest ratings they receive. The others, with helpful information about why the property might not be right for you (like my own reviews)? Deleted. You'll never see them on the site. Their properties are misrepresented not only in the descriptions and photos, but also by what reviews they "choose" to post. My reviews could have helped others in deciding on one of the properties, and the reviews they deleted before mine could have helped ME in deciding on a property. For example, the house I rented for my wedding week was supposed to have two queen bedrooms. Perfect, one for me and my husband-to-be, and one for my parents. Nope. When we got there, we found that one of these queen bedrooms was INSIDE the other one-- what the?? Imagine this: an upstairs kitchen, dining room, and common area where everyone congregates, connected to a den area where there is a queen bed and bathroom. This den area with the bed is separated by a rudimentary sliding door that doesn't even close completely, and there aren't even any fittings for a latch of any kind. Pretty much zero privacy from the common area, and captures all of the noise. Within that den with queen bed, there is a door in the corner-- oh, it's a tiny bedroom with a queen bed! We all had an absolute fit when we realized that whoever had the bedroom with a door would have to come INTO the other bedroom to access the bathroom and disturb the occupants of that bed. This might be fine for a family who just has kids in the den, but not for two adult couples. And it gets worse: There are supposed to be three additional beds for my guests, and I find that only ONE of those has a real bedroom! The other two beds are literally in the middle of an open... mudroom? as soon as you open the front door of the house. Open the front door-- direct eyeshot of one of the beds. Again, maybe fine for kids, but I was so embarrassed to tell my guests that this was where they'd be sleeping. All things that would have been great to know in one of the reviews I'm sure had been submitted, much like I submitted mine, and it was never posted. Even worse, when I brought up my concerns to the management company, I got little more than a shrug. "Oh, that's too bad." Wow. Might as well have said, "I'm sorry, but now that you've paid in full, we don't care about a single concern you have." By the height of summer, there are no other rentals available, and forget finding a hotel room. It would have been great if I had known about this particular house's "features" before I decided on it. But everything was masked with artful photography, artful descriptions, and artful selection of reviews. Just designed to take your money and lie in wait for the next victim. read more

Cannon Beach Property Management ( Harrison Hideaway Review ) We had the opportunity to book a home last minute with Cannon Beach property management for a 2 day 2017 Presidents' Day escape. The company was easy to deal with in booking the property. Weather was rainy and 40 degree's. They offered us a two day stay at Harrison Hideaway. We read the online reviews which were all very positive of course and thought we couldn't lose. ( I should have questioned no negative concerns by past guest but the company seemed on the up and up) Positives: Great view, open floor plan, close to everything in Cannon Beach. Cost was very affordable when we booked. Significant Challenges: When we arrived at the home we were challenged to park our mid sized SUV in the driveway due to a large tree blocking the driveway on one side and bushes on the other. The home is heated with electric base board heating so it took several hours to warm up especially downstairs which never really warmed up until the next morning . The beds were comfortable but the sheets were a very low thread count and scratchy. The upstairs shower leaked onto the bathroom floor and created a moldy smell in the bathroom. ( this ultimately drove us out )The TV lacked any internet connectivity and had essentially no cable channels to watch nor could we watch internet TV like Netflix or HULU. The next morning we were dissatisfied with the condition of the property and decided to cut our stay short. I read the fine print which stated in big bold letter no refunds for any issues with the property. I brought my concerns to the attention of the front desk upon turning in the keys and was given a " I'm sorry it didn't work out ... " I submitted a review and as stated below waited 4 days with no effort by the property company to contact me. Recommendations: I would insist on previewing any property before booking it with CBPM DON'T TRUST THE ALL POSITIVE REVIEWS! For this home bring your own Apple TV box or wireless internet TV receiver , bring some cozy sheets from home. If you like it warm maybe a small space heater for the back bedroom. My advice is Caveat emptor !!! on CBPM and Harrisons Hideaway read more

Excellent property right on the beach. Well maintained and in a quiet neighborhood. Only a short walk to the center of Cannon Beach.

Rented the Thayer House ( 18 Aug through 28 Aug,2017 ) for 10 days. No dishwasher for 8 days. Office manager hostile when asked for compensation. Did not have time to talk to a customer. read more