After a short stay in the hospital I came home to a stopped up kitchen sink. I had exhausted all…read morediy remedies and failed to unplug it. Called a couple of plumbers I've hired before but were booked to far out for me to wait. Called GLP company and they arrived on time. The employees were, one older man and an apprentice. The older man had horrible customer service. Would ask me a question then just walk away while I tried to answer. Or just cut me off. When under the sink I pointed out that the older man was pushing very hard on the doors and I pointed this out. (Afraid the door was going to crack off its hinges.) The older man became visibly annoyed and made an unjustified argumentative comment. Which I choose to ignore. The apprentice did most of the work at this point remaining very quiet. Once fixed the older man said to the apprentice "We're done. Clean up." And proceeded to just walk out and sat in the truck writing up the bill. Never speaking to me. The apprentice did an excellent job cleaning up. He was the employee that brought me the bill. GLP may well be a trusted company but the older man made it to where I will not hire them again. The apprentice is welcome back anytime. Lol Also, I was not informed their debit reader was not working prior to the appointment and could only take cash or check. Thankfully I'm old school and still have a checking account. I then asked if my check would be kept safe in their vehicle till they returned to base I was told they had a lockbox where it would be safe. At the GLP website I couldn't find any ratings from customers.

We were referred to Great Lakes Plumbing when our normal contractor was not available, to fix a…read moreleak. While we were appreciative to be worked into the schedule (10 days-2 weeks out) we were not happy with the service received. Two employees showed up, one sat in the van and "checked" the work of the one who performed the work. Once completed, trash from the parts were left laying around and a pair of pliers were stolen. The following day, the "repair" was already leaking. The owner DID NOT return a call from us reporting these issues. Paid the full price, but the service and follow up were poor.

Dan not only found the problem that we had not, and not only fixed it, but made the system better!…read more He is truly a master plumber.

Dan was very friendly in assessing the needs of my project. He helped fix my problem to ensure no…read moremore leaks in our bathroom. Price was very reasonable, would definitely hire again for future plumbing needs!

Job was done correctly but they never came back to remove the old water heater, after many calls &…read moretexts to them. The requested 5 stars on their page & never came back. We were very disappointed by these guys! It was under a home warranty service & we paid an extra $635 to be paid cash directly to the company! Do not trust them too easily.

we asked them to come out to fix the pressure. we weren't here so not sure what they did. when we…read morereturned the issue was the same. They did not check the faucets to see if it worked. If they would have they would have realized it was not fixed. we called another plumber out and they fixed it They fixed the very faucet and not a major issue. I would never recommend this company.

Worst company I have ever dealt with! They ended up charging me an additional $750 over their…read moreestimate. Unhappy with service, owner and overall they couldn't care less about customer satisfaction. They assured me they install in 1 day, that is not the case. After numerous appointments, their work did NOT pass inspections for the install. Sorry I ever contacted them.

I had my fireplace converted from wood burning to gas. Mark was very helpful and came over quickly…read moreafter my initial call to take some measurements for a log set and look at the setup to connect the gas line. He recommended a log set and glass doors that fit my budget. Install lead time was shorter than expected. Once the guys were here, installation was super fast. I'm happy to enjoy my fireplace more often this winter :)

Adams Heating has installed several furnaces and AC at rental properties and homes we flipped. I…read morewould not call anyone else. Fast, great prices, wonderful staff, responsive . recently a rental property had a furnace problem and of course if was one of the coldest days of the year. They responded so quick. They are the BEST.

My 15+ year old air conditioner died. Obtained some estimates…read more When I called Adams a while back, when we were experiencing our 95+ temps, asking for an estimate the office person stated " we will not be sending out any tech's in this heat for a couple of days". It didn't upset me, it made me respect the company for caring about their crews. A tech did make the set appointment and answered all my silly questions. They were also agreeable fulfilling my request to set the new unit a few feet over from the original spot. Once I received my estimate it included two air conditioner unit options I could choose from. Other companies didn't do this. They were also $260 less than other quotes. The tech's were polite, professional and got to work right away. When the day comes I need to replace my furnace I'll definitely be calling Adams heating and cooling!!!!

Knowledgeable, courteous and prompt service techs. Retrieved what they needed to replace a broken…read morehot water heater. It took 3 hrs. Price was reasonable. Would recommend. Mike and Joyce

I paid this guy $250 to install a new spigot on the back of my house last summer due to my old one…read morefreezing. Less than eight months later, the entire spigot broke and is hanging off of my house. I never had that happen in the 18 years I've owned the house and all I did was attach a garden hose to it. I asked the owner if he warrantees his work, and he said no. Two of my coworkers who fix plumbing issues in the park regularly, told me not only was I overcharged, but it was installed poorly with nothing supporting it inside. If you're thinking about having him out to fix a plumbing issue, I would think twice. It also took two emails to receive his two sentence response.

I have a recording studio in my basement that has unfortunately been soaked by blown steam heat…read morepipes a few times over the last several years. To hire a boiler companies to come out and replace pipes is insanely expensive, and not really worth it if they are not working on the boiler itself. (I don't think the pipe cares who replaces it)! That part out of the way, after having major disasters in the past, and calling some local boiler companies (who I won't name), I tried Preferred plumbing last year and again this morn. They came out and fixed it before there was any damage. Unlike the boiler company who was scheduled out for weeks and let me stew in my own live steam. Matt, and Brett, and Cooper are the best! Great guys - they know what they're doing, and they don't waste your time. They're so personable, I probably wasted THEIR time talking to them too much! I'm so satisfied that I have decided to finally replace the waterline in my house sometime in the next few months, using Preferred Plumbing, because I completely trust them now. Not only were they quick to respond, they did great work, they did it well, and as usual, they came in at a very reasonable price. I grew up in Michigan, but I've only been back here since 2015, and you know how hard it is to find professionals that you can trust in a new town. I totally trust Matt and his crew, and I would suggest that if you have any plumbing/heating needs you give them a try. You will not be disappointed!

Have gone back to manufacturer if issues. Solid, Local and Matt B. is great! Had a few blips, but…read morewere corrected as necessary.

Jordan and his team are amazing!! They took our dirty looking cement that I cringed walking on and…read moreturned it into a beautiful piece of art! We will definitely be having them do our garage next! Here are the before and after photos.

Hired this co to apply a finish to my entire basement. Applied wrong top coat (high gloss instead…read moreof satin) had condensation issues and text them pics. Took 5 days and a check hold to get a response. Tried to tell me no big deal after screaming and swearing at me on the phone but when arrived back admitted not just a minor fix and would be out next week to address the multitude of issues. Supposedly fixed all my concerns pd them 1/2 with the understanding they'd return to look over the job and collect rest of pmt. We find out after we could walk the job it looked as bad as to start just no longer as shiny. No contact from them until a 1 star google review. Eric the owner came out a few days later and pointed out on his own all the issues with the job and "easy fix" he explained they'd do everything that was just done. when he became agitated and belligerent he was asked to leave. After he stood in our drive screaming to neighbors that we were scum, didn't pay our bills, wrote bad checks.... he then wrote a libelous reply to the google review. Our basement looks terrible, not the work of a 5 star co, they ruined walls, a new patio door and base trim in the process, splattered material on our patio - it does not come off. Zero consideration for our home and the most unhinged person I've dealt with. I wish I could post all the pictures