I have been coming to Florida Pain Physicians for quite some time now because of my underlining…read morepain! I have been seeing Dr Jerry Foltz! His style of care has been very interesting but confusing! Throughout him trying to find solutions to help me however, has been giving me mixed signals! One day he would say he is trying to find solution's to my pain experience then the next he & his office staff treats me like I'm a homeless person off the streets! While I was in VA he made sure I was given pain medication for the accident I can say that! However, I broke my neck developed a serious infection in my leg and had to have surgery on both my neck from front to back & my leg was so infected that they spoke of amputation But God saved me and now I'm healing each and every day one day at a time! I am in so much pain everyday! I have been trying to get treated by this office but they turned me away about some Medicare Issues the day of my visit left me with no pain meds! NO one would return my calls, messages and they have been charging me for services NOT rendered! Examples were while I was stuck in the hospital in VA I am showing charges ridiculously for those times! I believe the Billing department has overcharged me numerous times! One month I would have no charges all of a sudden I'm owing thousands of dollars for treatment I did not received in Florida Pain office! I was turned away when I showed up for my appointment one day because they said I did not pay my co-pay! They blamed it on Medicare! However I called Medicare and they said they were good on their end! Everything paid that was sent in and etc! There has been a lot of turnaround situations I get it! But don't say I haven't paid my bills when I know I have! Sometimes the receipts doesn't show your credits on the EOB's as well!!! I want to focus on being pain free NOT more stress!!!

Personnel which track appointment with the physicians at Florida Pain Physicians appear to be…read moretotally incompetent in that I constantly receive voice mail advising me of appointment that I do NOT have nor have I ever had.

My wife and I visit this office on a regular basis and I must admit, I'm pretty impressed with what…read morewe have endured. Of course no one wants to sit in a dr office, especially repeatedly - month after month. Of the MANY we have had over the years, this one is one of the better experiences. There is plenty of seating in a large waiting/reception area. Occasionally it is crowded and there may sometimes be a longer wait but I think this depends upon your appointment time (they try to be very accommodating when possible). The front desk staff are sufficiently well trained and always know who to direct your needs to. Once you are called to the back, you are put into your treatment room & the preliminary review is taken by very friendly technicians. A brief wait & the PA is available to address your concerns & review your progress, schedule needed procedures & offer words of encouragement. The PA's my wife sees are always smiling, interested in her concerns and well educated upon whatever procedures are being ordered. They take the time to answer her questions to her satisfaction, ease her anxiety. From all the PA's we have ever used - these wonderful ladies seem to actually care about their patients, take time without rushing, and always remain patient no matter how many questions we ask. The medical procedure side of the clinic is very well maintained - cleaner than some hospitals we have visited. Dr. K treats my wife well, and I appreciate him for that. The only reasons this didn't earn the full 5 stars : occasionally the patient bathrooms are less then well maintained, but this is understandable considering some of the patients can barely walk & Im Sure the staff is too busy to check after each patient. And often the tv is much too loud in the waiting room.

I had gel injections in my knee and the doctor I had there was Andrew and he had to be the most…read morepolite and tender doctor I've ever had. I recommend Coastal Spine & Pain to anyone. They are terrific there..

Doctors are fine there, but the front desk and admin staff is terrible. They always claim they…read morenever received paperwork from my PCP and are quick to place the blame on anyone else. Check in can take 30 minutes or more with just one person working the reception window while the line gets longer and longer. Expect a 45-60 wait even if you are the first appointment of the day. The only thing more painful than my injury is the wait to get checked in.

This center is so wonderful! I travel over 35 miles just to see them! Dr.Mead is so caring and…read moreempathetic towards his patients. Will continue to go here as long as I can!

From the owner: We are a specialized medical facility located in Jacksonville, FL with a focus on treating a…read morevariety of non-life threatening injuries due to car accidents, slips and falls, as well as workplace injuries. Our main objective is to treat injuries, not illnesses and provide exceptional medical services as an alternative to expensive emergency room care. This focused scope of practice allows us to eliminate the added stress of lengthy wait times that our patients would typically experience while visiting the ER. Our facility is fully equipped and offers much needed physical therapy as well as interventional pain management services to our patients. If you had an Auto Injury, Sports Injury, or any Personal Injury call us today. We can help.

The visit with Ashley PA was fine was told meds would be sent in but never were... very upsetting…read morethey could care less

Dr. Orlando Florete is an exceptional pain management specialist in the Jacksonville area. He takes…read morethe time to listen to your concerns and consistently provides helpful recommendations to provide relief. Although my condition is incurable and I have experienced allergic reactions to medications that might alleviate my symptoms, I am incredibly thankful to my PCP for referring me to Dr. Florete. His treatments have been successful and eased my pain level tremendously. He's definitely deserves 5 stars!

Coastal is awesome. The staff were very courteous and efficient. Very personable. Dr. Mattingly is…read moreawesome. He is direct and makes you feel confident and he knows your situation before he walks into the appointment. He treated my pain extremely well and also suggested a further consultation with a spine specialist as a precaution. Great treatment.

Dr Mattingly is the only physician that has successfully treated my pain. He is so prepared…read morewalking into your appointment because he has reviewed your medical record the night before. After talking with you he presents a treatment plan using his training, knowledge and experience. I trust his judgment knowing he has years of practicing medicine. Dr Mattingly is a down to earth, straight forward person. I highly recommend him and Coastal Health and Spine.

Words cannot adequately express the degree of professionalism, competence and remarkable bed side…read moremanner I experience being under Dr. Terel Newton's care. His staff is personable, his facilities are state of the art and his approach to pain management is refreshing. In a culture with so many misconceptions about patients who endure chronic pain--Dr. Newton exudes a passion for his craft, listens, and tailors therapy to one's individual needs. I felt compelled to share my appreciation for the work he does and say Kudos for a job well done. Sincerely, Dr. Sharie Myrick

From the owner: Pain Management Pain Medicine…read more Auto Accident Services Preventative Health Services Wellness Services

I was suffering from CRPS (Complex Regional Pain Syndrome) due to a serious fall fracturing my…read moreneck. The 24x7 pain was crippling me. I saw Dr. Freidenstein and he suggested I try a Radio Frequency Ablation treatment. This procedure not only improved my mobility, it gave me my life back! I also thank the professional staff who were so supportive through it all.

My first visit to this office and the front office staff was incompetent! Big sign states "Please…read moreSign In, Take a Seat, We Will Be With You Shortly". No one greeted me, no one said hello, no one even acknowledged my existence. So I sit down and wait for them to call me back up, They never do. When I finally walk up and ask how much longer do I have to wait. They asked if I check in, I said yes, and produced the clipboard with my name on it. She said no did you come up and speak with one of us. I told there are clear instructions for me to follow and pointed to the sign. Then she tried to hand me paperwork. Lady I have been sitting down for 30 minutes, you couldn't have given me this when I arrived. "Well you didn't check in she said, oh yes I did, you were just to busy taking a personal call and refusing to look at the list of patients who signed in. INCOMPETENT. It like we are to do their jobs for them now. They much rather blame someone else then take responsibility for their lack of work ethics.