I saw Dr. Graham because I was having pain in both shoulders which had developed suddenly. I had…read morenot experienced an injury. He x-rayed the shoulders and said it was severe arthritis. He gave me a steroid injection in both shoulders and I was given another appointment in three months. I was not given any information about how to manage the pain if the shots didnt work or whether I should restrict use. The shots did not cause any reduction of the pain.

Subject: Request for Review of Orthopedic Care Provided by Dr. Graham…read more To Whom It May Concern, I am writing to request a formal review of the care I received from Dr. Graham during my recent appointment for a newly diagnosed spiral fracture of the third metacarpal. At the time of the visit, I was wearing a temporary splint placed by urgent care and was experiencing pain and swelling. I informed Dr. Graham that I did not feel the splint was fitting properly and asked for guidance regarding appropriate immobilization. I was told that the splint "looked fine." When I expressed continued concern, I was advised to purchase a brace from Amazon and to work on making a fist so that my hand would not become stiff. I was not provided with a specific recommendation regarding the type of brace that should be used, nor was I given detailed instructions regarding activity restrictions or warning signs to monitor. Most concerning, I was instructed to return in four months. I specifically asked whether the intended follow-up interval was four weeks, and I was informed that it was indeed four months. A four-month follow-up appointment was subsequently scheduled. As a healthcare professional myself, I understand the importance of preventing stiffness and promoting recovery. However, I left the appointment feeling dismissed and without clear guidance regarding the management of an acute fracture. My concerns were not adequately addressed, and I remain troubled by the absence of earlier follow-up or imaging to evaluate healing and alignment. I respectfully request that this encounter be reviewed and that I be provided with clarification regarding the rationale for the treatment plan and follow-up interval. My purpose in submitting this concern is to advocate for clear communication, appropriate patient education, and high-quality care for all patients. Sincerely, Lakeisha Simmons, RN

Highly knowledgeable, caring and compassionate. Truly, Truly cares about his patients. He cares…read moreabout restoring quality of life back into his patients lives. Amazing Doctor.

Been a patient here for 4 years now. Everyone here is amazing. They understand pain, they do not…read moretreat you as a drug addict. They understand not everyone is addicted to the pain meds and that chronic pain is real. They go above and beyond. Maggie and Shelley have been here forever and they care about their patients. Cannot recommend highly enough.

The visit with Ashley PA was fine was told meds would be sent in but never were... very upsetting…read morethey could care less

Dr. Orlando Florete is an exceptional pain management specialist in the Jacksonville area. He takes…read morethe time to listen to your concerns and consistently provides helpful recommendations to provide relief. Although my condition is incurable and I have experienced allergic reactions to medications that might alleviate my symptoms, I am incredibly thankful to my PCP for referring me to Dr. Florete. His treatments have been successful and eased my pain level tremendously. He's definitely deserves 5 stars!

Absolutely have fallen in love with this chiropractic office. Not only is the Doctor skilled and…read moreattentive and empathetic with all he does for his patients, the staff is above and beyond great. These ladies have welcomed us in with great care and consideration. The pricing is affordable for the level of care that is given, then efficiency is above board and their flexibility with my schedule and availability is a gift. Highly recommend.

Great service, massage chairs, attentive staff and skilled chiropractor, has helped me with…read moremobility and recovery from an accident the past 6 months. Convenient hours in the evening and new location with plenty of partying. Thank you!

Fantastic group from the front desk to the techs and the doctors!…read more Dr Christian Vera has safe, updated techniques and equipment. He helped several of our family members find relief when general physicians and specialists could not provide answers. Everyone there is kind, respectful and professional. Plus the place is very clean and calming too. Thank you, Edwards Chiropractic!

This place is the jam…read more I called as a new patient and they were able to squeeze me in relatively quick. The office staff is really nice and the waiting room is big enough to "socially distance" from one another. They took some x-rays during my first visit, received and adjustment, had a little therapy and came back for a follow up. I wouldn't say I am 100% but I am feel better than the day I showed up. I would recommend.

I'll admit I pick JOI because they are the Dr.s to Jags. I mean if professional athletes trust them…read morewith their injuries I can't go wrong. I started with Dr. Yurio and after a few sessions of physical therapy ordered an MRI. Turns out I completely tore my ACL and part of my meniscus. I was presented with my options and ultimately decided to have surgery to repair my injuries. I was transferred to Dr. Kaplan and he again presented me with my options. I decided to continue moving forward with the surgery. At no time was I pressured into having the surgery. For my lifestyle and health it made sense to move forward. Fast forward to surgery day - The surgery center is in the same building and is well maintained. I was introduced to several people who would be participating in the surgery and each one confirmed with me why I was there. It was clear patient care and safety was a top priority. Follow up appointments were a breeze. They email any paperwork required prior to the appt. And after check in the most I ever waited was 5 mins in the big waiting room or in the actual room. I saw either the PA and Surgeon during these appts. Both were professional and never made me feel rushed and felt comfortable asking questions. I was in and out in less than 30 mins from check in to check out. I had a positive experience from start to finish with this group of Dr.s and would recommend them. There are several Dr.s with different specialties available. I did see one of the foot Dr.s several years ago, can't recall his name, and did not have the same positive experience.

The front desk is awful. The ladies who work at the front desk in the morning are lazy and you're…read morewaiting for them to end their conversations before helping you out. Or they may not even be at the desk. They hate their jobs and you can tell. Awful awful awful. Management has got to step in. Now Elizabeth the PT here is amazing. From looking around, and seeing the other Therapists I would say she's the absolute best. The other therapists are young and don't have any patients hardly ever. I think there are 3 good PTs here and Elizabeth is definitely one of them. Seriously, Elizabeth is amazing. I would only go to her. Only. The management really needs to do something about the younger therapists and front staff. It's bothersome. They're arrogant and if they don't want to be there they don't need to be. It ruins everything there. I see them work with people and they are not happy. This review would be 5 for Elizabeth. Front desk staff ruins it.

Dr. Cartwright is amazing as a physician and as a compassionate person. He has not been at this…read morePoint Meadows address in years and is located on Ashourian Avenue off 210 or Whitehall Dr in St Augustine with Florida Pain Physicians. I've seen him since 2013 and had excellent care by Dr. Cartwright and his staff. The front office is great to deal with. This is hands down one of the best medical practices I've ever experienced. They listen, they care and do everything possible to help.

You will not find a better pain doctor than Dr. Cartwright. If you have chronic issues that…read morerequire injections or anything else Florida Pain Physicians just off CR 210 is the place to go. Dr. Cartwright started his own practice after working for years at Mayo Clinic in Jacksonville. His entire staff is the best you will find at any doctors office anywhere. The best pain doctor you will find!

Dr. Baiata is great! Been going there for years and he never fails to totally relieve my back…read morepain. He's always on time, quick, very personable, and most important of all - effective.

My daughter has been going on and off for a few years. As a High School Athlete she experiences…read moreinjuries that I am not told about for awhile and often one visit is all it takes to be better. He genuinely wants his patients to feel better and there is no sales tactics like other places we have been.