I can no longer give Canex Delivery a bad review after they have apparently been taken over by new ownership. They reached out to me as a previous customer, and I have ordered a couple of times with them. There was an issue with one of the deliveries, and the others have been fine. They still don't deliver to your door, which I don't like. I would prefer door service. We're not living in the high Covid times any longer. And masks exist. I'd gladly wear one to get someone to deliver to my door. And tip accordingly. read more

Great delivery service and product. Unfortunately I don't think they are operating anymore. Websites been down for a while. Didn't even receive a farewell email. Sucks. read more

Driver not stopped and dispatcher tried to blame me for not answering. This place is a joke unprofessional and doesn't care. Multiple times I have had issue with drivers I had enough when the dispatchers responses. I callled and no one answer because it was nearly closing time. The driver called me said they were near me which was impossible. GPS showed the driver 20 minutes away. Bottom line they lied saying they tried contacting me. Just lazy. I'm never ordering from them again and telling everyone to stay away. Just honest feedback they will be spread along all chains All of these facts are backed up by screenshots and digital phone records of incoming and outgoing phone calls. There is no need for me to lie. Helpful read more

Canex Delivery - Only phone call received - Cannabis Dispensaries Near Me

This business does not value its customers. Nobody answers the phone. Nobody responds to text messages. I placed an order at around 530pm today and now it's 845pm and nobody has responded to my phone calls or my text messages. This is not the first time this has happened either. And this saddens me because I like their products. read more

I have ordered from CanEx several times over the past couple years. The company seems to be progressively getting worse. They now make it impossible to try to get a hold of anyone. I guess they're getting a lot of complaints these days. Out of the last 10 orders I've placed... I would say 30% of them had some sort of error like wrong merchandise or incorrect price. They estimate delivery times to be 30 to 80 minutes. My current delivery time today is now over 4 hours. if they would tell you it's going to be four hours at the point you order that's fine. But what is happening is they keep adding orders for other areas ahead of mine. I started off the third in line for my delivery. As of this review there are now an additional 5 people ahead of me. I don't worry about it one of the drivers late because of traffic or a flat tire... but when the company says they're coming at a certain time and then they decide to put other people in front of me it doesn't seem like good business for the customer. Company was good when I started with them but they are no longer a company I would recommend. If my order shows up today it will likely be the last time I ever use them. read more

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Estimated 40 minute delivery turned to nearly 3hrs. Only way to communicate is via chat on their website as you can't reach anybody via phone. Chat took over 30 minutes and I'm still sitting here waiting to cancel my order. read more

Phenomenal experience I had made an order while visiting the mall. I've super convenient when they send a link to update you with drivers eta. The driver was very professional and kind. He had a welcoming smile that made the experience more pleasant. P.S. I recommend because of their point system and there periodic discounts read more

The only delivery service I will use. Medical marijuana patient, cancer survivor. They have a freshly rotating stock of outdoor grown, sunlight infused, organic cannabis. Great strains, great people, no hassle delivery by courteous drivers, and credit card payment is an option (12% upcharge). Pricing is consistently competitive and generally lower than my preferred dispensary. It's great to be able to get meds when I am not well enough or simply otherwise able to get to my dispensary. I ordered a few times before reviewing. Shannon & Shannon, thanks for the dank meds. UPDATE: Photo of the most ridiculously fat dank bud ever, in today's order of pain relieving meds. Come on man this is ridiculous. The bud is kind here, and every single driver has been professional, courteous, and on time. Five stars to Lily the awesome CanEx driver for managing to carry this extremely massive dank bud (photo) all the way across Los Angeles for me. read more

Canex Delivery - Cannabis Dispensaries Near Me

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lI am the poster child for patience. Well I was until canexdelivery. This delivery service is all about getting your order quickly. Wow they even tell us that in the name of their company... express delivery of cannabis. Don't be fooled my friend... it is nothing of the sort and on of that it's extremely frustrating. First it was one stop before mine then a half an hour later it was two stops before mine then it was one stop before mine now it's two stops again before mine.... Three hours later I'm still waiting and the guy on the chat swore to me that it would get here by 9:00pm. Do not waste your time with their company they charge too much for what you get and I'm pissed and I have no weed to get me unpissed. Have a nice evening I hope you get what you're after! read more

I've been ordering from this particular vendor for quite a while and have always used cash. Upon placing the most recent order, I used a credit card. The site states that there is a $3.50 fee, however it's actually higher and the transaction is treated like an ATM. Not only are you being charged by CanEx but by your institution as well. Use cash when possible. The upside is that they do have good deals and being a member saves you even more. Just don't pay with a card! read more

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I was I need of a delivery and they came through. Thank you Candace and the CanEx delivery for everything you do

Love this company!!! Carlos is amazing! The products are great, fair prices and awesome customer/delivery service! Thank youuuu... read more

This company is a HUGE scam! They never deliver on time or as promised! I have been charged more than price because their employees use the 3.50 fee as a tip scam as well as we can only charge in 5 increments.. read more

first time ordering and driver was named Raul. I dont know about the other reviews here but they must have hired new drivers placed an order and got mine in 30 mins. Tip send an email and request eta they responded fast, unfortunately the phone number doesnt work. read more

Canex Delivery - Blackberry Pie - Indica - Cannabis Dispensaries Near Me

This company needs to get investigated. They don't charge any tax, untraceable payments with cashless atm to make sure customers cannot dispute any charges. So now to the actual service... I placed an order yesterday at 2 pm, received confirmation email and text to my phone of an eta of 30-80 minutes. It's now 7am the day after and still no update. Nothing. Multiple times I've ordered quarters and received eights, customer service is completely non existent and won't give my money back or any type or compensation. By far the worst and shadiest weed service in LA. Side note: an owner who goes by "Shannon B".... IRS hello? Ps: they charge cashless atm fee twice. Every time. read more

"Canceled" (he actually completed it on the tracker) my order as I watched him drive into my apartment complex... mind you I was standing right there.. tried calling the phone number to make sure it was the right car... and it rang once and hung up... finally walked up and spoke with him and he couldn't give me any explanation on what happened. Til he finally said ""they" couldn't get in contact with you" I was standing right there? I walked up to the car? I watched you drive in and pass me? Let it make sense please. I've never had a bad driver til now. Really disappointed. I'd like to add I was outside of my gated complex. He didn't even try to get in even though the gate was open. I never make my drivers come in though because I know how difficult it is. So I was OUTSIDE the gate. Waiting for my order. How is that "not able to contact" I texted and called the corresponding phone number. And it hung up on me. My bet is he completed the order to go home with some weed. Because at the end of it all, of course I didn't receive my order. Even though he had driven all the way there and claimed to have my order. read more

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It took about 2 hours to arrive,the driver stopped at the corner of the street and went to his trunk took like 5 minutes idk what he was doing but the gps was on point tho and I had ordered a certain strain but when they arrived they were all out nd got some strain that was Eh..alright i guess ddnt Like the taste or effect of that strain..i think This will be my first nd last time i order from here read more

Placed an order was given an ETA of 2 hours, nobody ever showed up. This isn't the first time it happened and I used to get a 5% cash back rewards but for the last four or five orders that actually did arrive, I got nothing for it. I have let all the drivers no, and I've tried to let customer service know but the phone number they have he will not get a human. Worst customer service ever, and the weed quality is going down drastically lately. I was ordering from these guys over the last few years, but no more. This isn't the first time they forgot about me! So I guess it's my fault right? I definitely recommend speedy weedy or elevate, as they will actually arrive with your order and they have way better buds for better prices. Stay away from this place! Scammy read more

I just had my first CanEx Delivery order late last week when I was in town and it was a fabulous experience! They have great FTP deals (which I always look for when going with a new dispensary) but it's not just CanEx's products that rock but their staff and customer service was OUTSTANDING! I will totally buy from CanEx again the next time I'm in town, thank you so much! 5 but I'd give them 10s if I could - thank you so much CanEx! read more

Where do I begin. Well, let me just go to the end of the story. Two and half hours after placing my order, NO product delivered and I'm going back and forth with someone with ZERO customer service skills on what went wrong on there end. Unhappy customer on all levels and will not deal with them again. Cheap weed is great when you can get it. Another company fulfilled my order in 30 minutes and ordering was an EAZE...........checkthemout read more

Great products and had the best experience with one of their drives super sweet and loved her job

I have sent over six emails, with absolutely zero response. They forgot one of my carts during a big order and I emailed that night so that they could bring it to me. Well it's been two weeks with a lot of more emails and still no response, they've just stolen my money. They removed their phone number from their site so no one can contact them, and they also have the number if you CAN find it set to not be answered. They have done me well in the past but the quality is no more, also their batteries are all duds and they will not replace it for you. I'm incredibly disappointed as I've spent over $2k on this service but they lost out on my business when they started to scam their customers. Save your money and your time, don't buy from them. read more

This was my first time picking up from CanEx. Honestly, for how many stops there were before mine, he was here pretty quick. The bud is great as well. I got the biscotti which had a great deal. I'll be picking up again soon. Thanks Shawn. read more

Canex is fire, super smooth delivery if you need! Definitely hit them up! Always have good brands and decent prices!

Definitely the Best Cannabis Delivery in town! Great quality awesome customer service and always on time!

Placed an order at 11am and received a text it was ready to go out at 12pm. I tried to contact Canex via phone and was unable to reach anyone before 4pm on a Friday. Eventually I was able to reach someone at canex via online chat and they were not helpful at all. I asked politely when my order would arrive after waiting 3-4 hours and they could only tell me "it's on the way you'll receive another text once the driver is on the way" I pointed out that they quote 60-90 minutes on their website and the order was over 4 hours late at this point and the representative I was speaking to via live chat could only tell me "we take about an hour to deliver the order" Awful customer support and awful delivery times. read more

Absolutely the ish.....reliable, on time and very professional. I recommended. THEY KEEP YOU UPDATED, they text you with their location once the driver has left and that allows you to track the driver's location. The driver arrived wearing a mask and was very polite read more

Great delivery service within a reasonable amount of time!! Im about to order again right now....Happy New Year!!

Great service there always fast and they got some of the best flower I had in awhile, would recommend to anyone to try there service

Giving a shout out to David for being so on top of customer service! I think this business has changed management once or twice since I started ordering and they've always been great on their deals and communication! Bummed about the new $40 minimum but impressed by their newer selection and quick delivery, plus I get that most places are raising prices --but they keep a lot of affordable options in stock to make it worth it! I recommend this place to friends all the time! read more

Ordered at just before 6pm and received an email saying "Your order from CanEx Delivery has been received. We'll let you know when it's confirmed." Then a text requesting my ID which I immediately sent... Two hours later I have tried texting, emailing and online chatting the service with zero results. My advice would be that if you are too busy to take orders, not to take them. Don't give customers the false impression that you are capable of running a delivery service. read more

Tony in Thousand Oaks always fast, friendly, and great service. Thank you for delivering, it's always good to see you man!

Here's why I will shop anywhere else. 3 months ago during quarantine and curfew due to protests, I placed an order that included a bonus. There was chaos in the world. They forgot the bonus. Bummer, but whatever, I get to be safe at home, and have medicine delivered. Given the state of the world, figured best to just move on with my life. Today, I realized my supply was out, I don't panic, find the text exchange from months ago, reach back out to them, and BOOM, inside of 45 minutes they come through, and take care of me, 3 months later, as originally promised. No muss, no fuss. That. Is. Outstanding. Customer. Service. read more

This company is absolutely great. Always there for your ouid needs & amazing delivery service. They always come with great service and such reasonable prices. read more

They are really good, very responsive and reasonably priced. I bought some Blue Dream from them and they gave me two pre-rolls for free. They also waited for me for a while and didn't complain, said nothing about it. I would definitely use them again. The best thing about them is first their communication- I have not dealt with a delivery only dispensary that texted me back so promptly and answered questions. They were fast and easy to deal with. I like that. The next best thing about them is that they are delivery only and if you want to see a menu, you can go to WeedMaps or any of those apps to check it out. Personally, I don't do Indica, not even hybrids, so I like that they have a good selection of Sativa strains unlike most places which have either none or one. Personally, I would love to know the appeal of Indica weed- I have tried it so many times and so many strains and every time, I just need to go to bed. I don't laugh, I don't get deep and weird or funny, I'm just like, in bed and sleeping. I cannot go to the movies and laugh my ass off or analyze it with the person I went with like whoaa no way, it's like THAT. No, I will PASS THE FUCK OUT. Don't underestimate it. Indica tired is real. Plus, I get bitchy, I think. Like, I'm a downer if you try to make me wake up or do things. Someone tell me what is the thing about Indica that people like so much? It stifles my creativity, it makes me feel like I might have so much stress when I didn't feel that way before... I also hate the Sativa strain, Jack Herer. read more

Canex Delivery - Cannabis Dispensaries Near Me

Tried this delivery service for first time due to high reviews on other sites. The driver was not discreet at all. He pulled up in unmarked car. Called me to come out. Fumbled with the bag. Then took forever loading debit card info. Finally gives me me a brown paper bag like a paper lunch bag all crumpled up. I go running inside as my neighbor who is a cop is just looking. Then he starts yelling for me to come back and bring the bag. He wanted to check my bag as he saw another product had appeared on his car seat. He looks at my stuff and says oh you're good. For all I know what fell out was a free item as I was a first time customer. I have no idea. I was so embarrassed. I know its legal, but I'm not trying to make a scene and my neighbors are mostly older generations and it still has a negative stigma. I will not use this service again even if it was a good price. read more

Gave me the wrong order and there is no body to call or handle fixing the situation... they gave me something that was $25 cheaper than what I paid for and 10% weaker. Feels like theft to me... read more

CanEx is an amazing delivery service for medical marijuana needs with great prices and amazing customer service! Each experience I've ordered from them has been great and I will continue to order from them! One helpful suggestion for CanEx is to get a more variety of strains but what they do carry does pack a punch. Thank you CanEx read more

4+ HOUR WAIT FOR DELIVERY...First of all I never right bad reviews on places but my experience with canex delivery was TERRIBLE. First after placing my order I was messaged my two different people that the thing I ordered was out of stock. No problem just asked to replace it with something else. The time of arrival at FIRST was supposed to be around 8pm as I placed an order at 6:20pm, and there were only two people they were delivering to before. However, I check again and time of delivery changes to 9:30pm and now there are 5 people they are delivering to..okay whatever. But it stayed 5 people people ahead of me over an hour and the time of arrival kept getting pushed back. And then again when it said 1 more person before 2 more people got added to be delivered before me. And FINALLY the time of arrival was 10:30pm, over 4 HOURS since I initially ordered..Just a waste of my time I could have gone somewhere else, and I couldn't see who or where I could contact to cancel my order so I just had to keep waiting. I don't get how time and more people kept getting added on, like how did more orders get adding on unless the delivery driver kept going back to the shop to pick up more orders. Idk how much it's the fault of the driver so I won't say her name. read more

Placed my order at 8:15 pm and there were 3 orders in front of me, i usually place my orders later around 9:30 but i was at my partners house in silverado canyon which is pretty tucked away and about 15 minutes from orange or lake forest (which is one of their hubs i believe) so i ordered earlier than usual to ensure they had time and i wasn't making someone come all the way out here after hours. but was i wrong, my original eta was 9:50, then it went up to 10:10 and 10:20 and stopped at 10:26. i was outside waiting at 10:10 and while i was waiting i went to check the eta only to see this (picture attached). So at this point i'm not really sure what's going on and they're also closed and nobody is picking up, i assumed the driver lost service because that's pretty common out here but nope, they never showed up. They haven't emailed me or called me or anything, and i finally gave up an HOUR after waiting outside thinking the next car coming is going to be them but it never was. I don't have any other complaints from the past but this time is kind of unacceptable, and honestly disappointing. they get paid to drive around and smoke weed all day but don't have the little audacity it takes to tell me they're not coming? Kushagram, erb express, and just about any other delivery service serving OC would at the very minimum at least text or call you before you sit out waiting for someone who isn't even coming. I'm assuming the discount i used isn't going to be put back on my account nor will they even care about what their driver did. most likely won't be ordering again from here, every other place has it down but Canex is just pi**ing in the wind. read more

Canex Delivery - Cannabis Dispensaries Near Me