Terrible service and experience
I ordered some cupcakes for next day delivery. It was the main reason I used this company. When I heard nothing I contacted the company. They told me there was a delay, no apology. I explained the recipients were going on holiday and the cupcakes would be rotting on a doorstep, and I requested a refund - several times
This is where things started to get tricky and I got a few, what I suspect the company thought were clever, responses.
Please see below:
"no where on the website does it state we promise next day delivery"
It actually runs along the top of their website. Orde before 3pm for next day delivery.
Then:
"We can happily issue a refund for your shipping. If you would like a refund for the whole order, we would need you to return the order in full"
Use them at your own risk. read more