1. Candle NYC

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    New York, NY

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    Candle NYC

    5.0 (4 reviews)
    Closed • 11:00 am - 7:00 pm

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    6 years ago

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    7 years ago

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    5 years ago

    Very helpful staff, great products in a fun neighborhood. Candles are reasonably priced and smell great.

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    9 years ago

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    Candle Time - Piano

    Candle Time

    (7 reviews)

    Terrible customer service. My girlfriend and I walked into Candle Time at the Dream Mall, and the…read moreemployee didn't greet us, welcome us, or even ask if we needed help. She looked directly at us and then proceeded to follow us around the store without saying a single word. It was uncomfortable and honestly insulting. If you're going to follow customers around the store, the very least you can do is acknowledge them and offer assistance. We came in as potential customers, but the complete lack of basic customer service made me lose any interest in buying something. I don't understand how a retail store expects to make sales when customers are treated like an inconvenience--or worse, like they need to be watched instead of helped. Management seriously needs to address this employee's customer-service skills. Based on our experience, she was not doing her job effectively at all. I definitely would not return after being treated this way.

    A cute selection of candles but the woman who works there is extremely rude. I was going to buy two…read moreof there candles and asked for a scissor to cut a tag off something I bought in a different store she gave me a nasty look and said why do you want my scissors. Btw the scissors were right at the check out counter. I explained I wanted to cut this tag off and she said no really rudely and continued to stare me down. So I said okay never mind and put the candles down and walked out. A oh no sorry I can't or something would have been fine but the rudeness to a simple request was what turned me off and I will not be shopping here.

    Lanterne Candle Lab

    Lanterne Candle Lab

    (124 reviews)

    $$

    Chinatown

    Tried a candle-making class here today and had such a great experience. The class is $52 per…read moreperson, and they offer a 30% discount on refills, which comes out to around $38. You get to fully customize and hand-pour your own coconut and soy wax candle with an estimated 60-hour burn time. The process was really fun and easy to follow. You choose your vessel color first, then pick up to two scents to blend together, which they recommend for a more layered fragrance. They had around 27 scents available, including seasonal options, plus 12 vessel colors to choose from. They said that they do seasonal colors and scents. I picked the holographic vessel, which seemed very popular, and blended moss with smoky sandalwood for a candle I named "Twilight Garden." Everything is self-guided, but the setup is extremely organized. Each table has laminated instruction cards walking you through every step: choosing your vessel, selecting and mixing scents, measuring and pouring the wax, adding glitter and dried flowers, and finally naming and labeling your candle. Some people just drew on the naming labels and I thought that was such a cute idea, I may try that next time. The staff is there whenever you need help, and Amy was especially kind and helpful throughout the process. The space itself is very clean, spacious, and relaxing. They also have a restroom on site. After pouring your candle, you can leave and come back anytime before closing (7pm) to pick it up once it sets. They even trim and bag it for you, which was such a nice touch. This is such a fun solo activity, date idea, or group outing, and I love that you leave with something genuinely customized that also makes a great gift. Adding photos of the scent wall, vessel selection, and my finished candle because the whole experience was honestly so aesthetically pleasing too.

    My sister had done a class at Lanterne before and enjoyed it so she suggested it as a good Mother's…read moreDay activity. We were celebrating Mother's Day early this year, as per usual, because the idea of going out on actual Mother's Day is so unappealing. We had a 3pm booking and they were ready for us when we got there. It's guided and also self-guided at the same time. There is smeone there to help explain the process and monitor your process, but a lot of it following the steps at the table. It's fairly easy and not hard to follow. We managed just fine, because my sister had completely forgotten how it works. I ended up with a beautiful lychee white tea candle that smells absolutely amazing. I love that you can really customize it. The whole process took about an hour, less if you are efficient and also don't want to wait for your candle to dry. We did, and just chatted at the table a bit. Overall, it was a lot of fun and I would definitely recommend it as a group activity or even a date activity.

    Candle NYC - candlestores - Updated October 2026

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