I wasn't sure what to expect. I will say it's better than I anticipated…read more The set up seems pretty efficient really. You land and enter on one side of the airport and arrive, enter, and depart from the other. This makes things pretty easy for customs and such. There are three terminals now and another one is being constructed as I type this review. Our driver told us all about it on the way back. Very chatty dude! I had been warned about all of the predatory tactics by the taxi and ride folks outside so I was prepared and not bothered by them. If you come here, take note of this. You can and will get scammed if you allow yourself to become a victim. Luckily we had prearranged the rides and were looking for very specific attire as well as signs for us to find. Just note this as others have said over and over. I will say it again for those in the back! There are tons of people waiting out front trying to get you to use their services. Those services vary a great deal in scammy/usefulness/end up dead in a ditch. Don't do the last one. No Bueno. My departure was interesting as we did not know what gate we were going to until about 10 minutes before boarding. Luckily the place is not that big so it was not an issue. We got there a couple hours early when we were leaving. There is plenty to do and lots to see while here. Have no fear! Consumerism is alive and well in Cancun Mexico! The whole place runs on it! Margaritaville is always a good time if you partake in the libations. They have a Guy Firebird or whatever there too. The duty free is only a deal because of reduced taxation. I found the items to be slightly higher than normal retail, at least for liquor. All in all it did what I needed it to do. Fly in, fly out, not get searched on the way in, or the way out. Not sure if I will come back to Cancun or not. I may have had my fill. We will see if I can score another 100% paid vacation next year for work! If so, I will see you again Amigos!! If not, it will be ok! ;) '26 - 51

Arriving at this airport was a straightforward process as well as going through immigration. Our…read moreluggage took longer than expected and they had 3 flights scheduled for the same belt. That resulted in an overcrowded situation and a long wait to get our suitcases. I realized when I arrived to my hotel that my suitcase was opened at some point but nothing was taken. Exiting the airport will face you with tons of people trying to sell you tours or other services They will ask you questions or attempt to walk you to their desk. I personally just kept on walking as I knew my transfer was outside. If you have a transfer scheduled, you might want to find out the number where they will be located as they have over 60 different areas or numbers where you can find your transfer as well as many people trying to offer you a taxi and other services. Some drivers may be waiting with a signbut just be aware ofnhow to locate your transfer before you arrive as you might be bombarded by people attempting to help you. Checking in with Jetblue was very similar to the process in places like Boston where you print your boarding pass and drop off your luggage. Except they added zip ties to our luggage in Cancun. They were in place when we got to our final destination. Our terminal had many food and souvenir options available. As usual, expect to pay more for items at airports but that's the same everywhere. Gates are announced about an hour prior to departure so you might wait around at a central location until they are announced. In our case, the boarding gate printed on our ticket was not listed on the screen once we entered the gate area. We received a gate change text and saw a gate announcement on the screen an hour before departure as they don't make many intercom announcements. So don't trust your ticket and check an hour before for gate confirmation.

Terminal 3 is literally a dining and shopping destination within Cancun Airport. If you are…read morestarved, there is a plethora of restaurants here. Personally, I always pick Air Margaritaville because the service is dependable and the food is decent. There is also a Bubba Gump's and more. There are places to buy snacks for your flight. There are "duty free" mega stores with everything you can think of. There is a shoe store! There is even a Ray-Ban store with crazy prices (think Ray-Ban Meta Wayfarer sunglasses Gen 1 for $700 when Sunglasses Hut USA retails them for under $299). There are lots of Mexican souvenir shops, but also with crazy prices. Tshirts were in the $32-$42 range. Even fridge magnets are $7+. There is ALWAYS a line for restrooms. Cleanliness varies by location. Mera Business Lounge sucks. Always a line - unless you are paying. If you are using your credit card perk for entry, they won't have a place for you. Paying $35? Go right in! Pretty much everything here closes between 7-8pm. If your flight is delayed or later than 8pm, there is no place to get food or drinks. Plan accordingly.

Airport is easy to navigate and there's plenty of duty free shops and restaurants. I was surprised…read moreto see so many "American" restaurants here through, like Guy Fiere, Margaritaville, and Johnny Rockets. I wish there were more local restaurants or pop ups here. I didn't care to eat at restaurants that I could eat at home. Chairs at the gates are hard plastic so not very comfy when you think that you're getting on an international flight in a few hours. Watch out for the "interviewers" there. They act like they're in an official role, and maybe they are but literally they're walking up to random people and asking about where they stayed, where they're going, for their boarding pass and passport, and other personal questions. I can't believe people actually hand over their documents, fully in possession of some stranger in the open. They have nothing in hand to record or aggregate responses. Yeah, no thanks. Just walk away. My personal info stays that way.

I don't think I've ever been through an airport as efficiently as I have for this one. And the…read morereason why I say that is because y'all need to go straight out the door. Get your bags and straight out. Do not stop in the middle hallway. There are so many people looking to get you to purchase anything under the sun. Also reserve your transportation, six days prior to arriving the cost will go up I had a lovely staff member who assisted with my transportation and luggage.

The airport was very easy to navigate. Arriving to Cancun…read moreMX- can be overwhelming but just look for your arranged transportation and they will take care of you. Just don't stop to talk to anyone before you exit. Baggage claim was good. We probably waited about 20/30 minutes. Leaving Cancun... Porters were available if you need them upon arriving to the airport. (Please tip them if you use them) He took care of our baggage until we got to the counter. Once inside the airport was easy to find your airline and on this occasion southwest had plenty of agents checking passengers and the process was smooth and heading to TSA screening was also a breeze. We had no lines. We traveled on a weekday (Wednesday) about 10:30am this airport is pretty modern and have plenty places to eat and shop. There is no announcements or flights status. You need to check the screen or your phone for updates/change. Your flight will appear on the screen within one hour from boarding. So this makes the airport pretty quiet compared to the USA airports. Bathroom was clean and had somebody attending the bathroom. The gates are good size and chairs are comfortable! As on any airport, buying water or any snacks are very pricey. Highly recommend this airport for traveling to/from Cancun,MX.

There are about 4 yelp check ins for the same airport so all the reviews will be the same…read more There are about 4 terminals depending upon where you are traveling to and from. They are not easily connected so if you need to get over to another one, you will have to take the free shuttle bus to get from one to another or walk outside on the street and sidewalks. Plenty of restaurants, money machines. Everyone accepts $US dollars and $MX Pesos. Large international airport with plenty of places to purchase last minute souvenirs, candy, chocolates, key chains, knick knacks, tequila, and other memorable items. Clean, well air conditioned, large layout, easy to follow signs ijn Spanish and English. Everyone speaks Spanish and English.

Consider this as an entire airport review, cause I haven't a clue where we landed or took off from…read morelol. My second time landing in Cancun, this time being 4 years later. Definitely an upgraded Immigration and Customs area, everything felt shiny and new and immaculately clean! Immigration and Customs were quick, and we were outside in minutes waiting on our shuttle. DOWNSIDE - No ATM machines in this terminal, so we had to wait til we got to PDC to get pesos. Departing was just as great. Nicely organized rows of desks, I felt like I was in a much larger airport elsewhere in the world. We found automated kiosks for easy printing of boarding passes and were on our way to security, which also was fast. Like most airports you'll pass through a duty free shop first, which then opens into a food court area with some shops and some other sit down restaurants. Gates are not pre-announced, so you'll be stuck monitoring the boards until your gate appears about 45 minutes before your flight. No biggie, gates aren't that far and you can wander the shops while you wait! Bathrooms were also very clean!

Repeat customers- we've rented at least 5x from them and all have been great experiences. From…read morequick, responsive communication to free pickup service/shuttle to/from CUN this team is firing on all cylinders. Every car we have rented was reliable, worked properly and was safe. The best part is their pricing is the lowest around AND includes all taxes, fees, etc. NO TRYING TO UPCHARGE you once you're in the office. The price quoted is what you will pay! They have a simple and smooth system in both checking out and checking in the rental, and the team is always friendly, helpful and competent. Honestly...we don't even look anywhere else when needing wheels in CUN.

Apr'26 all US citizens visiting Cancun, these guys are the best! Text you the day before your trip,…read moreyou have a text when the plane lands, they walk you through everything what to do at the airport to help you. Their office is 5 minutes from the airport, they pick you up and you have your car in 20 minutes...their process is amazing! Love you guys and thank you for everything that you do. Great rates and customer service .

Erick Herrera our greeter was super nice. He was very helpful and let us know what are ride would…read morebe like and everything we needed. He explained everything to us also of when we would be picked up at the hotel on our way back. Juan Pablo Fragoso our driver was super friendly. He was a very safe driver and did not go to fast or weaved as he drove. He chatted with us when we asked questions but he did not talk to much. Our driver from the hotel to the airport on our way back home was also friendly but he was not as talkative. He arrived early to the hotel to pick us up and we were ready to go. He was also a very good driver and got us to the place we needed to be timely.

I use this transfer company from the Cancun airport to my resort about an hour south. I'm a solo…read morefemale traveler and was nervous about traveling alone. I was greeted outside of the airport by an agent and then walked to where my driver was. The driver was Tomas and he was very kind and talked to me about the area experiences and other resorts. I will always use this company as my transfer.

We used them for our transport to/from Cancun International to a resort about 15-20 minutes away…read more We didn't incur any issues with the actual transport. Make sure you go STRAIGHT to them after you claim your luggage/go through customs. We made the mistake of following a representative who led us to believe he was leading us to our transfer, but was actually just trying to sell us excursion packages. Not the company's fault, but wish we had been warned about this practice. Besides that brief delay we were on time and then had just a short wait on the return end going back to the airport. No waters or anything extra and not as nice/new as the other transportation companies' vans we saw, but reliable and fairly priced.

When in Cancun/Riviera Maya ..book in advance and they meet you at the airport . Clean AC…read morevans..friendly drivers. Why wait for a transfer from a wholesaler when you can be at your hotel quicker and cheaper. FYI..you have to prepay your return transfer and they will pick you up promptly and get you to the airport on time.

American air is a good airlines and their prices are fair, so no criticism here. Just don't like…read morehow they kept changing departure times, not giving us a departure gate till an hour prior to departure, and worst yet, changed one of our seats on the plane we thought we locked up. Bad form. Will we fly American air again, more than likely. We'll be back.

Very disappointed with American Airlines. I paid a high price for my ticket and still had to pay…read moreextra just for one checked bag. After spending that much on airfare, having additional charges added on feels misleading and frustrating. These extra fees keep adding up and make the experience feel more about collecting money than taking care of customers. When customers pay premium prices, basic things like one piece of luggage should be included. Definitely not the value or experience I expected.

Paid in advance and got reserved seating. Service was attentive and all the food tasted great…read more Breakfast and lunch. Mimosa was good. Would visit again.

Service was great, bar is spectacular…read more It's nice having this lounge before your flight. Food was pretty good as well The espresso martinis are pretty damn good as well. Definitely will be back

We rented a car from EasyWay Car Rental and were very pleased with the quality service. It was…read moreeasy to find the rendezvous spot outside the Cancun Airport, and the shuttle arrived promptly. The driver, Pepe, was enthusiastic, positive and funny. It's a short drive to the office, where the check-in was efficient and congenial with Daniel. The original quote was honored, and there was no problem declining CDW as coverage is provided by my credit card. NO Hidden Fees. We were given a new car that got us safely to Mahajual in 6 hours. Returning the car was hassle-free, and we were quickly returned to the airport. For added convenience, there's a Pemex right next door. EasyWay provided outstanding customer service and a car with only 600 km. Highly recommended.

We found where to meet them without any problem. We were "jokingly" told we had to wait 5 Mexican…read moreminutes for the driver to show up. 40 minutes later he was there. The price was exactly what I saw online, no hidden fees. Perfect. The car, however, was not. It was an absolute beater. Scratches, dents, and missing parts all over. Then I'm told if scratches/dents happen I have to call it in. There would literally be no way for me to know because it was covered in them. The engine was loud but the car worked, so off we went. I wanted to plug in my phone to see the directions but there was no spot to plug in my phone and no display. Not a big deal, my husband was my copilot. Two days after arrival we took the car out exploring. All went well. The next day I had planned to go to a cenote with a friend but the car was dead. Called the number twice. No answer. Messaged in. 30 minutes later I get a call back. They would send someone from a satellite office and he should be there within 20 minutes. He tried charging the car, no luck. He gave me the car he had, which was much nicer. Off we went to the cenote! Three days later we were ready to head back to the airport and it had a flat. There was a screw in the tire. The resort filled it up and we were on our way. When we returned the car the lady told a guy to check the tires and specifically pointed to the one that had the screw, as if she already knew. I'm thinking it was there when the car was delivered to us. The whole thing just felt shady. The price for a week was just over $200 with all the insurance, which is great, but I won't rent from them again.