I've lived in Georgetown for over 40 years. It's not until my daughter married a black man that I began to understand how visible minorities get treated. Unfortunately Canadian Tire Georgetown is no exception. All of the full time staff are local Georgetown residents, and white. The store associates practices 2 different c/s standards. One standard for the white residents which they personally know, and another standard for everyone else. My daughter worked at this Canadian Tire a few years ago, and she can confirm first hand how people are treated. For example, if you're one of the older white demographic in the town you'll get much more preferential treatment than the unknowns. Full time store associates in this location have an attitude toward customers, specifically they do not enjoy or welcome interaction. Unless you're a local, and white of course they'll brush you off. On many occasions these same F/T store associates will assist known locals by spending an extraordinary amount of time not only showing them where the item is located, but even engaging in casual conversation while other 'unknown' customers wait to be assisted. Only to be given attitude and brushed off. My son in-law and I did a little experiment to prove this. On the same day we both visited the store at different times. We asked the exact same associate for assistance concerning the same item in the weekly flyer. I was escorted to the isle and provided with great assistance which included reviewing the product instructions, casual talk about the weather, and an invitation to receive any further assistance if I required it. When my son in-law visited the store a couple hours later, that same associate brushed him off by telling him she's not in that specific dept, and told him to go to the dept and find an associate in that dept there. When my son in-law returned back to the same associate who brushed him off, to advise he couldn't find anyone around in the dept. she told him the best thing to do is to go to c/s service so they could page someone.
There is obviously a 2 tiered level of service in this store, and as a result I have chosen to drive to Milton Canadian Tire instead of going to Georgetown because I entirely despise systemic racism of any sort.
Canadian Tire Georgetown better realize a large portion of new residents moving into the southern part of the town are minorities, and they are very nice family oriented people. For Canadian Tire Georgetown to mistreat newcomers to the town in this manner is completely unacceptable. read more
