If you have the option, I highly recommend avoiding this Canada Post at all costs. When I first moved to the Herongate neighborhood the clerk at that time almost always spoke unintelligibly, got noticeably angry if you asked him to repeat himself, and just made the experience of posting a letter or picking up a package generally miserable. However, because I live in a nearby apartment where Canada Post cannot deliver larger packages and this is the nearest Canada Post location, I have no choice but to pick up my larger packages here.
Recently, they have hired someone else whose inability to service customer's needs without constantly complaining and muttering under his breath, groaning, and rolling his eyes far surpasses his predecessor's lack of customer service etiquette. In addition to there almost always being a line-up, regardless of the time of day or day of the week, if you are not prepared with your package out and payment ready, he often skips over you and asks the next person in line to come forward. His degree of impatience given the pained, labored way in which he slowly calculates your postage or sifts through a pile of packages to find yours is truly astounding.
Do yourself a favor and drive, bus, or walk to any other Canada Post location but this one. read more