Bought leather on Amazon for the first time & didn't realize that "Less 1/16" to accommodate a…read morebelt" doesn't mean the leather is 1/16". So I tried to return it but shipping back to Canada was too expensive. My item was shipped from NY USA, but they wanted it sent BACK to Canada which I found lame. Anyway, nice product, quality & shipping time, just don't love their return policy. I know a lot more about buying leather now & would still consider a purchase from them again down the road.

This store is awesome. Great inventory, great staff and grateful customer service. I had an issue…read morewith a safety beveler I purchased from these guys and when I contacted them about it they were right on it and fixed the issue very quickly. They were eager to provide amazing customer service and that isn't easy to find these days. I will definitely be shopping there in the future.

Softmoc is a safe bet when it comes to shoes. There is everything you may need for your family at…read moredecent prices. There are also shoelaces and sprays if needed. This store does work on commission so the person at the cash will always ask if someone has helped you. The area was clean and well organized.

The ladies here are fantastic. Even when super busy, they keep their cool. The counter manager is…read moreprofessional and in 2 visits, I've had the pleasure to deal with Lily and Charlotte. Both deserve a high 5. Super helpful. I've made a couple of purchases in 2 weeks, will be back again next week for another pair of Uggs I have on hold. Bought protective spray too, glad they reminded me as I was out! They remembered me as I gave them a nice review on line when the email survey came thru... I've been so busy I had forgotten I had filled it out. Make sure you give them an email address as I already have accumulated points for $ off my next purchase. I had a great visit today post Black Friday, no crowds and got just what I wanted. Thanks, ladies! See you soon and I appreciate you keeping me in winter style!!!

Impeccable service here! I was on the hunt for a special pair of cuff links for my special guy's…read morebirthday, and a Yelp search revealed this spot not far from my 'hood. I decided to pop in on a whim and see what they had. I noticed a sign on the door that said they had a "work dog" inside, which immediately made me joyous. I was even happier that she (I think her name was Jazz!), was the sweetest, most calm dog ever and hung out with me while I shopped. The staff member (who I believe was the owner), was great at keeping her close by, but I made it clear that I welcomed her furry little presence! I was asked right away if I needed help and was led to their fantastic selection of cuff links. Thy source them out of the UK and I believe Texas. Their selection is plentiful - classy and quirky and tailored to all personality types. They have sports one and occupations and I ended up selecting an awesome pair of silver Lego pieces. I mentioned my boyfriend was an MMA trainer and he offered to order in some boxing glove cuff links for us - wonderful customer service! I also picked up a gorgeous Nautica tie (at half off!) and some super cool dinosaur socks for the birthday boy. They have an amazing selection of men's grooming products including beard grooming supplies, European razors and a whole wall of other goodies. They also carry a ton of fun and colourful socks and an insane amount of men's underwear (the second staff member is your go to guy for men's underwear. He admits to owning hundreds of pairs!). They also sell shirts and other accessories. If you're on the hunt for a guy who loves quality and individual gifts, stop by. The products were great but the staff were even better. Can't wait for an excuse to return!

Nice selection of men's clothing and accessories. Wanted a new tie for work and they had lots…read more Thank you very much !

I Love this outlet and it's always one of my stops when I visit Tanger, no matter if I need any…read moreitems or not. Even though they have a large discount section at the back, the newer items usually also have some kind of deal or sale on as well - and the sales are EPIC! The items themselves are a mix of current season and previous seasons items, and the nice thing about this Outlet is that the items are no different from the retail stores, they really are just items that have not sold in store and end up in the outlet as discounts at the back. Some outlets have their own line of cheaper items and that's not the case with Fossil. I have purchased many items from this store - things I need, and things I don't need but want. If you are looking for an RFID wallet, fossil has some lovely options: style with purpose!

Love this store!! Great prices and selection . The staff rock ! They are very polite and happy. It…read moreappears they enjoy their jobs . I didn't get the gentleman' s name that helped me on oct 26, but I hope he gets my praises . I will return when I get the itch for a new purse.

They usually have what I need, and if not in store, then I can order online and pickup. Staff is…read morevery friendly and eager to help. Even returns are no-nonsense. Waiting in line, I was struck by how professional all the staff were as they attended to whoever was at their kiosk. That seems to be a rarity these days, especially from a large chain. Truthfully, my daughter is usually the one that needs stuff from here for her various projects, and because she doesn't drive, I'm the chauffeur.

I have been going to this Michael's location for years and I keep coming back. The staff have…read morealways been friendly and helpful. I find as my interests in different crafts has changed, this store always has what I need. I also appreciate the Covid precautions they are taking. Definitely recommend this location.

I was searching for a beaded bracelet for my mother and found the perfect one at East Wind. The…read morestore is unique and has a variety of products. It is a great place to find the perfect gift. Since finding the bracelet I have been back several times and always find what I am looking for. The owners and staff are very pleasant and helpful. The service is exceptional. If you are around the area it is well worth dropping in. I guarantee you will be pleasantly surprised.

This is a pleasant and reasonably priced store that offers Asian decorative products. They have…read moreclothing, dishes, sushi sets, chopsticks, many books on Asia's culture, beautiful silks, Feng Shui products, art, cards, and calligraphy and painting supplies. There aren't many stores like this in the surrounding area, so if you're nearby and looking for anything I just mentioned, it's worth taking a look. I've always received exceptional service when I've come here. I think one of their best products is their tableware.

Excellent service with two sales by Jamie & Malahat! They were excellent with helping to obtain…read moreexactly what I wanted and helped me with online purchases! Truly excellent customer service!

Online orders with the worst customer service. Order online because it's convenient…read more Ordered around $300 in their product In The last few weeks with multiple orders. One item has a rip in it. Their response from customer service is that I need to bring this $5 item to one of their locations to be inspected before I'm provided a refund. In a DONOTREPLY email. Basically they just shut down any online communication when their item is defective even though you ordered through their online site because it's convenient. It's NOT convenient to have to drag my children on a bus to one of your locations to have a shirt inspected. If I wanted that I would have simply shopped in person at your store and inspected the merchandise I was purchasing before bringing it home with me. Now you want me to spend more on bus fair alone than the item is worth, plus my time, plus the frustration of the ordeal simply to have a shirt replaced. No thank you. It will go in the garbage and I will simply scratch you off my list of stores I purchase from. Worst customer service I've ever encountered.

I would like to compliment Barbara, service associate, at the Bayshore Home Sense store. I called…read moreto look for a complimenting mirror to the one I bought at turbines Road store and that other Ottawa stores didn't have in stock. Barbara was patient and helpful taking the time during the busy Holidays to search the floor. She found one and held it for me. when I arrived to pick it up later in the evening, she was as happy as I was to find exactly what I needed and celebrate it being on Sale. Barbara was professional, service oriented and pleasant. She literally made my day. Thank you Barbara, you deserve a service award. Megan

I am a big HomeSense fan, and this happens to be one of my favorite locations snuggled right into…read moreBayshore Mall. I find that during the week their selection is fantastic, and the store is relatively cleaner compared to some of the other locations that I have checked out. If you stop in during the week, it is not that busy and is usually pleasant to browse and shop in. I cannot say the same for the weekends. They are well stocked with a larger selection of furniture, rugs, and seasonal items that are rather in better condition than other locations. I find items are nicely displayed here, and not just thrown on a shelf. The employees at this location are friendly, and the lines are rarely an issue. I can spend hours at this HomeSense!!