Service really stands out here! The owner is very kind and straightforward, and communicates…read moreclearly in advance if there are any issues. The clothes are ready on time, and the packaging is neat and careful--you can tell they put a lot of effort into it. This will definitely be my go-to dry cleaner from now on.

I have been a longtime Atherton Dry Cleaning customer, probably 15+ years, and while I'd never…read moreposted a review, we knew and were known by Angela and Stanley Shu, the wonderful former owners. If I'd posted then, it would have been 5 stars. One time they made a mistake - my 2 (very) expensive and relatively new Canali flat-front dress pants were picked up by another customer. When I inquired and showed Angela the claim check, she worked really hard to find my clothes - using cameras (she sent me a screenshot showing me dropping them off, to confirm) she made customer inquiries, calling customers who may have picked up same day, or with similar claim numbers. And it took her 15 days (giving me periodic updates), but she literally tracked my clothes to another customer. And I got them back. What really satisfied me wasn't my relief in not losing some rather expensive pants, but the level of concern and customer service that Atherton Cleaners showed. And it was the same with Stanley , who was often working customer drop off and pick up on Saturdays which is usually when my wife or I stopped in. In addition to doing a good job, the Shu's sincerely cared about their customers, and knew them personally. BUT, Angela and Stanley retired in early 2025. The new couple who bought out Atherton Cleaners are perfectly nice people, but unfortunately, they do not share the same customer values that Stanley and Angela showed for many, many years. We continued to use Atherton Cleaners, but recently I dropped off a French blue Boss dress shirt. I'd worn it to an event that I participated in on a Friday, dropped it off on Saturday. A week later my wife picked it up, and the new owner gave it back with what I can only describe as a severe, vertical and horizontal tear along the shirt's button placket. The owner stated that the shirt came in that way, which was simply untrue. And he denied that the rip was caused by their laundering or pressing equipment. It would have been difficult for me to create such a specific tear (see photo). And he pointed out to my wife that it was dirty, which is of course why we brought it in! My issue is not that they didn't offer to pay for the shirt. The shirt was expensive when I bought it, but it was several years old, and it was starting to wear, although it looked nice when cleaned and it had no tears or damage when I brought it in that day. It was just worn (probably twice before cleaning), unpressed and was developing some ring around the collar. My issue was their unwillingness to just tell the truth, which was "I'm really sorry, our machine ruined your shirt". In truth, I'd probably not have asked for them to replace the shirt, because I'd realized I needed to buy a new French blue dress shirt. But as a customer, having the business look you in the eye and tell you it's your fault shows a complete lack of accountability. It's not about whether you make a mistake or not - every business makes mistakes. I make mistakes. It's just owning them and letting your customers know that you care and commit to doing better. I've decided to take my business elsewhere, and I'm disappointed in the transition from the 5-star customer service days of Angela and Stanley's Atherton Cleaners to the newer, much less customer focused Atherton Cleaners.

We have used dry cleaning and laundry service at Santa Fe, New York City, Denver, and Steamboat…read moreSprings, CO and we find that the best is this Menlo shirt laundry. The shirts have been perfectly done each time as well as the dry cleaning. We have used them for 38 years and the result has been outstanding every time. And Debby, the owner, has always been warm and welcoming. I highly recommend This laundry and dry cleaning service.

Nice people. Good job cleaning and ironing. A little expensive but definitely worth it.read more

The tailoring and customer service here is amazing! I needed a last minute alteration and was…read moreexpecting to be turned away or over charged all up and down the bay. Kim was willing to work with me to find a way to alter my dress in time for my event while still managing to keep the integrity of the appearance by coming up a with a creative solution. She saw my vision while also giving her knowledgeable input! Highly recommend :)

I'm so glad I found this place! Kim is so friendly and so sweet. I had several pieces that I really…read morewanted to dry clean for a while now, but I just didn't feel comfortable with the places near me. However, I decided to extend my search to other cities and found this gem. Kim asked questions to make sure my needs were met for specific clothing pieces. She was happy to accommodate with my work schedule come time for pickup and she's just so lovely to speak with. All my clothes came out nicely and very clean. I can tell they take great care of each item that comes in. I thought that each piece was priced fairly for the quality in care and consideration! There is street parking, but I usually end up parking around the neighborhood, so keep in mind you'll need to find a spot a bit of a walk away. But overall, I'm very happy with the results and now have a new go to dry cleaners!

This place is great. Location is convenient and they have a small parking lot but there's generally…read morespace available. Staff is also friendly. They provided a quick and quality service for my suit and shirt.

We got hubby's suits dry cleaned here awhile back. The service is great and the owners are super…read morefriendly. The suits came back great; clean and fast and we were super pleased with everything!

Every time I go to Lara's cleaners I am greeted with a smile and receive excellent customer…read moreservice. I come here on a weekly basis because I am not good at ironing my own clothes. They always do a beautiful job. I'm also very short so I often have to get my pants, dresses and skirts altered. Their hem work is impeccable. I bought a long maternity dress for a photoshoot that was WAY too long for me. I had to have about 8 inches cut off. I asked for a rush job and got it back the next day! I love this place.

Excellent at Alterations for high end clothing! High quality and value with very reasonable prices…read more I just picked up my alterations and was in shock at how well it was done. Lara is very detailed and able to find solution for what you are looking for to make it fit. I was so happy this dress that was too small for me she was able to make it bigger to fit me perfect. Also she was able to get it done very quickly! I highly recommend her to anyone who needs alterations and stain removal or dry cleaning.

I recently started using WashMix for dry cleaning, and I couldn't be happier with the experience!…read moreThank God. The convenience of their pickup and delivery service is a game-changer--straight to my door, no hassle. My clothes came back spotless and fresh, even though some items were vintage wool. Not an easy task! The team is also super friendly and responsive. Very knowledgeable in what they do! I also love that they've been serving the Mountain View area for over 20 years--it really shows in their attention to detail and quality. If you're looking for a reliable, top-notch cleaner, WashMix is the way to go. Five stars all the way!

Exceptional quality of service and convenience…read more I used WashMix to get some of my wife's jackets dry cleaned, and it such a simple and effortless experience. Their pick-up and delivery service was a game-changer, especially with me and my wife's busy schedule. The quality of the cleaning was outstanding--her clothes came back fresh, perfectly pressed, and on time. The team is professional and attentive. Their communication top-notch, and they show they genuinely care about their customers. If you're looking for a reliable and hassle-free dry cleaning and laundry service, WashMix is the one to choose! Highly recommended!

You charge me $8 a shirt with bill totalling to $75.72 for home delivery. Don't hear from you guys…read morefor days after delivery date and then we have to come to pick up ourselves and wait while you fold and pack. What kind of a business do you run. Not coming here again.

Excellent dry cleaners and super nice customer service. We have been using them weekly for over…read more10 years.

Great customer service and staff interactions! Quick and easy drop-off and pickup. Fast turnaround…read morefor dry clean and high quality hem

Great service, quality of work, and quick turnaround. Had a few suits cleaned and some alterations…read moredone. Came out perfect and in 3 days time. Best value considering the great quality and service!

Very nice people and very accommodating. Clean clothes guaranteed. The owner is very hospitable and…read morewill go above and beyond to give very good dry cleaning and alterations services

Best cleaners in this area by far. They helped me with a unique request in a timely fashion. Thank…read moreyou very much.

Open late is why I'm here!! Last wash is at 10:30pm everywhere else it's at 8:30pm no quarters only…read morecard :)

I did a double back run or whatever you call it lol ! I am went Saturday morning like 8-9 in and…read moreout clean available washers and dryers no problem! Sunday had to run it back for towels and bedding OMG! Whoa Baby! I went around evening time 6-8 it was a mess had to wait for washers and dryers there was a line to get the next one it was messy stuff on the floor etc . I need to make sure I'm up early from now on! Overall my goto spot!