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    Canada Border Services Agency

    4.6 (5 reviews)

    Canada Border Services Agency Photos

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    6 months ago

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    8 months ago

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    City of Niagara Falls - Courtyard at night

    City of Niagara Falls

    4.7(3 reviews)
    1.3 km

    I will admit that when I used to cross over the border and hit Niagara Falls, I didn't stop. I…read moreended up visiting other cities, such as Buffalo, Erie, Columbus, and Philadelphia. Maybe it's because I'm used to the Canadian side of Niagara Falls. Canadians will say that it's the nicer Falls, with the floral clock, Skylon Tower, Hershey's, Fallsview Casino and Hotel, and more. The Falls on this side of the border are equally as stunning. What is cool about the Rainbow Bridge that connects Canada and the United States, you can cross in a vehicle or on foot, as long as you have proper documentation. It's cool. If I did the latter at Emerson-Pembina (Manitoba-North Dakota) border, I'd probably get a bunch of nasty stares! I recently stayed in Niagara Falls, NY. It was mainly because hotel prices were cheaper than in Buffalo. I'm glad that I did. The Courtyard hotel that I stayed at used to be a chocolate factory. One of the reasons why I loved staying there was because it had reminders of its past in the form of a mini museum. It was a gem of a find. This tourist enjoyed learning about the area quietly. Nearby was Seneca Niagara Resort and Casino. I used to work in the gaming industry and only heard about casino locations. It was cool driving back to the hotel at night and passing by this casino that had coloured lights illuminating the place. The Courtyard hotel where I was staying at seemed to be having an exterior lights dual with this casino. If you're a Canadian yearning for your favourite American items, you don't need to hit Buffalo. Niagara Falls is where you want to be. Trader Joe's. Ollie's. Wegmans. Tops. Duff's. Dunkin'. Olive Garden. It's a shorter distance to get your shopping and food fixes. I was only in the area for just under two days. Locals were so nice and friendly. They made my short stay enjoyable and memorable. I particularly liked dropping by Crush It Nutrition to get shakes and teas with no to low sugar. I thought that I either wouldn't be able to find such a place or would need to venture into Buffalo. I was grateful to have found this studio within a ten-minute drive from my hotel. It also helped that the owner was nice and chatty. I like when I make travel plans, and end up making a lot of fond memories and gaining an appreciation for a city that I took for granted. It was cool figuring Niagara Falls out for a brief time. It has left me wanting to go back to discover it some more. (157)

    It's very pretty in the winter because the mist freezes over and everything is frosted over. You…read morefeel like you're inside a snow globe.

    Photos
    City of Niagara Falls - Awesome mural at Courtyard hotel

    Awesome mural at Courtyard hotel

    City of Niagara Falls - Duff's

    Duff's

    City of Niagara Falls - Courtyard hotel used to be the Niagara Chocolate Company

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    Courtyard hotel used to be the Niagara Chocolate Company

    ServiceOntario

    ServiceOntario

    3.6(9 reviews)
    74.5 km

    Service should be improved especially the employees who are dealing with people. Need good customer…read moreservice seminar.

    I had a very frustrating and unprofessional experience at this branch while trying to apply for a…read morehealth card. I presented valid documentation showing my legal status in Canada (a PGWP application that allows me to work and remain in Canada while waiting for the actual permit), which is accepted by IRCC, my employer, and other ServiceOntario locations (as I later confirmed). But it was not good enough for the staff here. The employee "assisting" me insisted that I had to go to a different "headquarters" location in order for my documents to be valid for this application. Their manner was unnecessarily aggressive and dismissive, especially considering I was simply trying to access a health card. I went to a different ServiceOntario location the same day (not the 'headquarters' one). Staff reviewed the exact same documents and processed my OHIP application without any issues or questioning. After reading other reviews (on Google, not here), it appears that misinformation is REPEATEDLY being given at this location. This causes people to lose time, money, and access to essential services due to staff not being properly trained about their services and basic human decency. I would strongly suggest avoiding this branch and going to another ServiceOntario location where staff are knowledgeable and actually willing to help.

    Canada Border Services Agency - publicservicesgovt - Updated May 2026

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