KwK installed gutter guards for us…read more Friendly, good work, good price and profession. Definitely recommended. Thank you!

Had Kwk out for a 3rd year in a row for gutter cleaning…read more They were on time, communication was great, and the price was reasonable. Kamron and Kraig are courteous and honest in my opinion.

Allen and Deans recently replaced the roof of our house in North Raleigh. Their work was excellent…read moreand price reasonable. I recommend them highly and am grateful for their competent and respectful service. Five star company. Jim D

Allen and Deans stands out for customer service in my mind - I've worked with many home improvement…read morepros where professionalism and communication were issues, but not here! It's a breath of fresh air to have quick answers to my questions. I'd recommend the team highly for gutter covers and gutter installation or repair. A+, keep up the good work!

I recently had my roof replaced by Luna Restoration. I am very pleased with the results! They are…read moreprofessional, very fast, efficient and the quality of their Workmanship is Great!

From the owner: Take the first step towards starting off on the right foot with Luna Restoration today by…read morecontacting us so we can help you design an effective renovation plan for your project.

I called Roofwerks several months ago for two things:…read more [#1] I had a specific leak in my roof that turned out to be coming in through a broken spot under an attic window. [#2] I wanted to get a quote for re-painting my metal roof with a sealant. I paid that invoice, and called again several weeks ago for two more things: [#3] We had a leak in a corner under our roofline where two gutterlines meet. The insurance appraiser suspected it was due to a gap under the roofline that rain was blowing through during hard wind. I was hoping they would install some sort of flashing or protection over that gap, which would probably require gutter removal to reach. [#2 again] Since I hadn't received an estimate after the first job, I followed up about that. The people who came out (5/25/2022) did not fix the gap under the gutter corner, though I don't know why: it has since been fixed by another provider. Instead, they applied a single stripe of sealant down a roof line where there was no evidence of leakage. They also said they would provide an estimate for tightening screws and re-painting the roof for maintenance. This already felt like redundant work, since that's what they had supposedly done the first time, so I really didn't expect the expensive invoice that followed: $840+tax. I responded asking for clarification of the charges. (They quoted $168 per hour, and two men were there for 1.5 hours. That puts the paint used at $336.) I didn't hear back, so I follow up two days later, to which I received a reply that she was working on it. Two more weeks later, I followed up again, and was promised a prompt response. On Tuesday June 21, I got an email that the invoice had been dropped to $625+tax... still a flat price with no breakdown of hours and materials. Again, I asked for clarification of the costs, but at this point also decided to write this complaint. I ALSO PAID THE INVOICE. (I clarify this because I'm not doing this to justify stiffing them. I can afford $678, but I can't afford to spend any more time or patience waiting for an explanation or follow-through. My time is better spent making a BBB complaint and sharing my experience here.) So, to summarize: - They charged for duplicate work, since they were supposed to have provided an estimate after coming to address the first leak but never did. - They painted a single stripe down the seam of those roof lines and then tried to charge $336 (later $121) for the paint. - There was no evidence of leakage there. The actual leak was later repaired by another provider in the original spot that I pointed out but that they didn't repair. - It took two of their people 1.5 hours to look around the roof of a 1020sqft house (again, for what, I don't know, since they had already been out to estimate this before) and paint a white stripe that didn't need to be painted. - They still haven't provided an estimate that I think I've paid for twice now.

We had a very unpleasant experience with Roofwerks. We selected a more expensive, more technical…read moreshingle - and our roof was complex with multiple dormers at odd angles, etc. The team was clearly overmatched for the job. The foreperson, assuming he had the requisite expertise, was only present for a fraction of the time. The crew installed the roof hurriedly with much of the work done after dark. When completed, you could easily see that our roof did not remotely resemble the pictures we had used when selecting the shingle. We complained, and the owner and another executive came out to inspect the roof. The two men arrived, walked slowly around the house, gazed thoughtfully for several minutes in a display that seemed more of a performance than a real assessment. The owner firmly proclaimed that Roofwerks had done a perfect job. We pointed out flaw after flaw clearly visible from the ground. We showed them the brochures and the contrast of a well-installed roof. They refused to acknowledge any mistakes. It was the most egregious act of dishonesty I've seen in a long time. We hired a lawyer; got an independent inspector to review the roof; and he created a 40-page report that included copious examples of corner-cutting and incompetence. The report indicating failures far worse than we imagined. Again, even with the report replete with pictures, the owner refused to acknowledge anything less than a perfect roof. We hired Baker who removed the roof and installed the same shingle, but this time correctly, fixing the problems that Roofwerks left behind. At Roofwerks request, we asked that Baker leave the old copper in our yard, presumably so they could recycle and reuse. Baker left a pile of copper about the size of two large minivans. We alerted Roofwerks that their copper available and to pick it up. We waited several weeks. They never came, and it was left to us to remove the copper. I have nothing positive to say about Roofwerks or its owner. The entire process was disgraceful, without a moment of competence, integrity, or decency.

I've had my roof "Patched" a handful of times since bought my house. Twice by local contractors,…read moretwice by a commercial roofer and once by a "Friend" from church. Well, after a major ceiling fix, it was the fix by the friend at church that held up the longest. 4 years later I'm noticing a wet spot again. I would have gone to Trademark Roofing again, except they don't do roof repairs anymore. I went straight to Baker Roofing this time, no messing around with local contractors or friends. This was money well spent and a small number of rain storms later, everything is still dry. On top of that, Baker has guaranteed their work, unlike an "end of the driveway" guarantee I've had in the past from a local guy. Cleanup is one of the things I consider about the professionalism from these guys - no materials left laying around, no roofing nails left in my driveway, they didn't dump any trash in my own trash bin and aside from a drier house, one would hardly have known they were ever there.

I called 3 times to try and set up a time to do a quote for a roof. The estimator never called…read moreback. We moved on and got other quotes. The work is going to be awarded to another company and it's a 60K job. If I were the owner of this company I would be furious if I put someone on the payroll who lost 60K in business because they are too lazy to return a call.

Reasonably priced and professional service, removed a big build up in our gutters quicklyread more

From the owner: First choice exteriors is a family-owned business proudly serving the Triangle area of North…read moreCarolina, including Raleigh, Durham, and Chapel Hill. We specialize in high-quality exterior home repair services, including gutter installation and cleaning, roof repair, and wood repair. With a strong focus on craftsmanship, reliability, and customer service, we’re committed to helping homeowners and businesses protect and maintain their properties. Whether you're dealing with storm damage, leaks, or aging materials, our experienced team provides dependable, long-lasting solutions tailored to your needs.

I would love to give a better review. However, the only impression I have is poor as there is a…read morecomplete lack of response. I submitted an online enquiry via their website as well as called them. The automated response from the phone indicated that they would respond back by the same day between noon and 3pm. I am still waiting for a response.

Recently my tenant called me and told me that there was a water stain on the ceiling and that it…read morewas slowly growing. At first thought, I was like damn it!!! I just got the water heater fixed. Now the roof has issues. And since I live in California I'd have to schedule everything thousands of miles away and hope for the best. Unlike the water heater, I don't have a trusted roofer. In fact, I've never had a problem with my roof. So this was going to be a completely new experience for me. By the time I got the message it was already 6pm est. so I figured I'd just leave emails and phone messages and hope someone would call me back the next day. Yelp doesn't seem to have too many highly reviewed roofers in Raleigh, so I just called and emailed the top few that I saw. I did get the answering machine on every call except for Olde Raleigh Roofing. Daniel the owner answered even though it was after hours and he was very nice on the phone. He explained what might be the issue and said he'll contact my tenant directly and send some guys over. Once they were over there they would take pictures and email them to me with a price quote. If approved they would start work immediately. I thought great let's do it. I also wanted to get some other quotes and compare them, since I've never had a roof issue, but only 1 guy called me back (one of the larger roofers) and that was 4 days later. And even that guy didn't follow up with my tenant. Long story short, Daniels guys came out, took pictures, Daniel emailed me the pictures and gave me a quote. It sounded fair and came with a warranty, so I approved the work. After the work was finished Daniel sent me another set of pictures of the completed work and emailed me the invoice and warranty for me to sign and send back to him. The roof looked great in the pictures and my tenant was happy. It's already been a few months and no more leaks. I'm very happy. Overall the experience was great. There were some communication problems early on, which may have been due to the long distance and/or tenant. But in the end, everything was great and I'm really happy to now have a trusted roofer on my services list.

First of all I'd like to thank JD for his professionalism and honesty…read more JD and his team not only came on time, they also did quality work, fair in prices, completed as planned, cleaned up totally satisfied with all services rendered full roof on house and storage buildings and gutters

From the owner: Locally Family owned and operated. read more