I was extremely disappointed and upset by the way I was treated at this Shell. It was around 100 degrees outside, and I saw a homeless man and his dog outside looking for water. I decided to help him, so I got him water and then offered to buy him something from the store. I invited him inside to pick something out, while his dog stayed outside the entire time. Instead of simply being respectful, the owner came out and told both of us to leave. I was a paying customer and asked him to give me a moment because I was still paying for my items. He told me "adios" and that he didn't care and just wanted me out of his store. He also made a point of telling me "I own this place." I understand that he owns the business and has the right to enforce his rules, but that does not give anyone a reason to treat people disrespectfully. It costs nothing to be kind. What upset me the most was the lack of compassion not only toward me, but toward someone who was simply trying to get water and stay out of the heat. The dog was never inside the store, yet somehow the situation turned into both of us being kicked out. Being told "adios" in that dismissive way was completely unnecessary and disrespectful. I'm not even Hispanic, so I especially didn't appreciate being spoken to that way. I left feeling extremely uncomfortable and disappointed. Being a business owner should come with professionalism and basic respect for your customers and other people. I will not be returning to this Shell. read more

Honest, efficient & fair pricing! Super knowledgeable and easy to make an appointment. Excellent customer service and a great local business to support. read more

Chris is in charge of the Servíce Çréw,. He ís véry órgañized & very familiar with my Toyota. I receive an accurate initial estimate & have not been subject to the usual "selling up" gimics.. "Just the facts." read more

Here I was again, Limping into my beloved Shell station. I had hit a large raccoon on my drive to work. I had pulled over to assess damage with my phone "flashlight." As I tried putting my hand up to pull broken plastic out, I had visions of a "maimed and not-yet-dead wild animal chomping my hand off. No alarm lights flashing, I ran to my Campus Shell to see Chris, Alysia, and sweet Pedro. And again, I was greeted with smiles and a jovial, " What did you hit this time?" I explained, asked him to "band-aid" me up as it was close to Thanksgiving. Then I got the call. Uggghhh Damage was too much, had to call insurance. For 3 weeks my car was out of commission. It took 2 weeks just to get the insurance adjuster out. Chris handled it all, kept me informed, and had the adjuster lengthen my contract with rental car agency. No worries and minimal deductible for the royal treatment. Thank you!! read more

Don't come here if you get a flat tire. Terrible customer service. Luckily, I have AAA. read more

Campus Shell Service Center - a flat tire on a car - Convenience Stores Near Me - Sacramento, California

The people at this service station are hands down the nicest, most accommodating, and professional anywhere. I have had to have them fix my tires a number of times after picking up nails and screws because of all the work being done outside in the Camus Commons neighborhood. Pedro is the bomb!!! Kendra read more

I love this place. I've had work done to my Honda and it was less expensive than the Honda dealer. I've also had my tires patched here and they are always quick and efficient. The employees are all very friendly. Each time I visit I'm impressed with the service and nice people. Thank you! read more

Here i find myself on the side of the road and needing just a little bit of gas to continue my journey and because I don't have $20 dollars to purchase a gas can from this establishment. I am not being sold gasoline. Is this west Germany or the USA. Shame on these people and there nonsense . read more

Campus Shell Service Center - This is an approved container from British Petroleum to carry anti freeze . According to these Nazis that work here though. Not Gas - Convenience Stores Near Me - Sacramento, California

Been 2x for tire repair. Super nice guys, quick and only 15 bucks. If I need more work ever I'll come here.

We walked up to the gas station to find no air and gas hoses available. We proceeded to the garage to ask for air for our bike tire and we were firmly told no even though there was an available hose inside the service garage. I find this, particularly rude, given our community need for kindness and generosity. I will no longer purchase gas or any other items at this gas station. read more

Positives: I'm sure we have all dreaded having to walk into a service shop to ask for help. The unknown of wondering if the the staff is going to try and pull a fast one or take advantage of your limited knowledge in automobile mechanics always loomed in the back of my mind; probably because it has happened more often than not. Having a nail embedded in the tread of my rear, passenger tire, I needed it plugged and repaired. I went to another "unnamed" tire location and they told me it was unrepairable, but wanted me to but four new sets of tires! However, the Campus Shell Station off of Fair Oaks Blvd. is truly your "friendly neighborhood service center". Outstanding service, customer care, friendly, and willing to help! This is my second time back for the same type of auto service and Campus Shell Station again did not let me down. It's nice to feel like you have a friend for your car care needs. Campus Shell Station, you have made a life-long customer! Thank you! read more

After a long day at work I took a quick 10 minute break to grab some energy drinks and since this was the closest thing I ran over there to grab some . When I got there at 9:30 their door was locked and there was no one in sight even though the lights and open sign were on I even tried to call twice and got their voice mail both times their sign clearly stated they close at 10 inside so either the signage needs to be fixed or their hours need to be followed read more

I was in the area and needed to get my car smogged. I was headed towards Fulton, but I saw this center did smog. I stopped and got the best service ever. Chris and the entire staff were professional, knowledgeable and friendly. read more

Best place to get gas last month me and my wife visited this station to fill up. My wife saw the guy whom he called the gentle giant we have a quick conversation with Ervin very nice guy. There gas price is a little high but if your looking for a clean safe and friendly station to fill up visit this gas station. read more

What a great place! My Honda Civic's undercarriage cover (who knew there even was such a thing??) had come loose and dragged on the ground and I couldn't find anyone who could fix it. I pulled into Campus Shell Service and in about seven seconds Chris had removed the old beat-up one and ordered a new one. It was going to take about 30 days but somehow the heavens opened and one arrived four days later. I came in and they did the work right away. The price was reasonable and the work was impeccable. This a friendly, competent, reasonably priced, clean and tidy service center with absolutely wonderful people working at it. The owners take pride in their business and welcome their clientele. I've been looking for a new place to take my car --- now I have found it. Campus Shell Service rocks!!! read more

If you want friendly service, this is the place to go. The entire staff is all about customer service. The repairs that I had done to my truck were top notch in every detail. Chris took the time to explain every step of what they were going to do. I will not take my truck anywhere else for service. Chis and his staff have won me over. Try them, you will be impressed. read more

Failed me for smog due to "monitors not set". Funny, I looked at my owners manual and confirmed that my monitors were set. Went to my local shop the next day and passed no problems and only spent 30 dollars total for smog no issues. I spent twice the amount here and only did so because it's close to my work and I wanted to get it done. My local shop even checked my monitors for me before doing it to make sure I didn't waste my time, I didn't even ask them to do that. I wouldn't waste my time here for a smog they over charge and rip you off for something so simple that can be checked right off the bat. Same as those guys that will fail you for a visual inspection but continue to run the whole smog check when they know you won't pass. Shady read more

I reviewed this gas station before give them 1 star. While filling up I Saw this guy don't now his name Asian decent "kudos to you man" approached the elderly women and helped her. This kind of kindness is seldom to see, specially at gas station where most employees don't care. k read more

Brought my 1994 Miata to check out the rumbling noise and they were polite and able to fix it without breaking my piggy bank.i would bring my car back here again. read more

I recently went in for a handful of work done on my subaru. I primarily keep coming back here for a few reasons: -they are very eager to help with a good attitude -great location if you live in east sac -they work on your car immediately if you make an appointment (unlike when I take it to my subaru dealership) -they tell you in detail what they are doing or recommend and why and they do so without being an alarmist I also have taken my brother's Toyota truck in here for work and they did a great job. If I knew how to change my own brakes and oil, I'd do it, but since I don't I'll continue going here for their quality customer service. Plus the mechanics are always quite friendly and easy-going. read more

If you are in need of an honest and reputable shop, look no further than Campus Shell on University and Fair Oaks. I was hesitating to take my vehicle in for service since it is old and the AAA technician could not determine the problem. One of their repair shops wanted over $200 to diagnose since it is a european vehicle so I went to the trusty guys at Campus Shell who have been wonderful in the past and they were able to take care of the issue at a reasonable rate. They even offered to come pick me up which was not close but I declined. It is nice to know their are honest and caring automotive technicians out there. I will continue to use their services in the future. read more

$55 for a basic oil change. They were super nice and worked very fast. I was happy with the work they did and I would definitely go back in the future and recommend the oil change service to friends. read more

Excellent service......needed new lifters, rods, spark plugs...basically a top end rebuild in my 2007 Tahoe.....Larry (my GoTo Mechanic in Sac) is the Best...if there's a problem he can find it and Fix it. The Manager Chris is Great, goes through the job and the parts and labor up front......great Shop....Great Service....only place I go. read more

COVID-19 warning!' Don't go to this place all the store employee don't wear face covering. This place need to be visited by health department. I already emailed health department . They sell coffee in this place one of the employee coughing 2 feet way from the coffee station very unsanitary. read more

I needed my spare tire put on because one of my tires, with 25,000 miles, had a split in the sidewall. They got to me quickly, checked to see if it was leaking air, and switched out the tires. Great friendly service. read more

Chris and his crew are fabulous. They took the time to explain everything to me. Usually women are taken advantage of. Never once did I feel that. Had great conversations while I waited. (laughs too) I would recommend bringing your car here. I know my mom and I will be back. Thank you for taking care of me today. read more

Stopped here really early in the morning to fill up and was happy with the number of pumps. The station is kept clean and it's easy to get to. When I went to grab the squeegee to wash the windshields, I couldn't find any paper towels in any of the holders on my side. Finally I found one that was stocked. I couldn't imagine trying to walk around for some when it's busy, so hopefully they get better on keeping paper towels at the ready for customers. read more

I just drove in to get gas and as I was about to get out one of the associates offer to pump gas. I was very surprised usually you only get associates to pump gas in your car in Oregon. Anyways the gentlemen was very nice and polite and explained to me that the owner of this particular gas station at this location is from Oregon. Go figure! I give this place all stars because of great service and the place very clean and well maintained. Most of all how kind and polite the associate was. If I'm ever in the area I most defiantly will be coming to this gas station again. read more

Location, location, bad, bad. Priced too high and seemingly always closed, at least not open 24/7 like the others just down the street.

I used to love this gas station. When I was in college, my friend pumped gas and did oil changes there. The owner, a guy named John, was the old-fashioned kind of service station owner. Little adjustments -- no charge. Repairs were always preceded by a discussion of what caused the problem and the cheapest way to fix it. So, when my check engine light went on awhile back, I went here. I could bore you with a long story, but know this: Fix my leaking tire with a cheap plug: $25. Elsewhere: $7-10. These guys also tried to charge me $425 for a sensor which I discovered later is less than $100 list price from the Toyota DEALER, the highest-priced place to get parts. They also tried to charge me more than 3x the labor of the Pep boys, supposedly the big bad corporate competition. This is now a clip joint where you need to hang on to your wallet. read more

Though it's not quite as solid as when Joe ran it, this shop is still the place I go when I need car repairs. Why? The problem actually has been fixed every time. Go figure. Prices are middle of the pack, but I know when I get it back it will be done right. read more

Absolutely terrible. I was a valued customer when Brian was the manager last year. Recently, however, I have been very dissatisfied with my services here at Campus Shell. Vic, who I just found out today is no longer in charge, screwed me over big time after charging me for services that he did not complete. After asking for my refund (over a month ago) I have yet to get any answers about where my money is. I feel so taken advantage of. Not only are they taking advantage of me being a female, but also the fact that I'm a college student with limited funds. So disappointed. I will NEVER be coming back. read more

I get my car worked on here It's a very honest and great shop. They have had the same manager Pablo for over 20 years. I highly recommend them for auto repair. read more

I had my 2005 Corolla towed in here with the check engine light on - never here before. They were great! The front desk staff were professional and nice. Chris Naidu the manager kept me up to date on what was happening and the costs. Happy with the service and the cost! Will come back. M read more

I can't give any stars after my unfortunate encounter with the Shell station near the corner of Fair Oaks and University Ave. in Sacramento. When you break down you are vunerable and have to trust that you will be treated fairly. Overcharged for both labor and parts my bill was $788 for installing a new fuel pump for a Chevy Malibu. After checking around a $500 charge would have been a good price, a premium price. I know that I have to pay a premium price, and the work was done in a day, and I am down the road with a car repaired, BUT I paid for $460 for a part that retail at the dealer was $290, and 3 hrs. work @ $108/hr when they only worked 2 hr. on the car. The additional hour was the inspection/diagnosis which took at most 15 minutes. So, that's it: overcharged for labor and parts. That's University Shell. read more

o--go see the bad reviews for shell oil station--this place is double listed. my bad experience: didn't alert me that my car would fail smog check because on board display light was on--did not abort test. charged me full amount, no free retest. not happy. terrible customer service. UPDATE. gm called me and offered me refund. says its now legal and considerate and encouraged to let customer know about on board engine lights leading to inevitable failure. Pablo is the GM. nice guy. professional. I appreciated his involvement. gave him and only him a star extra for that. read more

When we took our car in for smog, they said they'd provide "extra service" and found a whole bunch of things wrong and said they could fix it for $700! The car had a major service at the dealer, literally one week ago. So go figure. read more

Earlier this week, my '63 Caddy wouldn't start and I was forced to find a new service center when I found out from previous provider they no longer serviced older vehicles. AAA recommended Campus Shell and I contacted Gavin to verify he and his team had experience with cars similar to mine and to ensure they could park it indoors if necessary to keep overnight. He assured me he could handle the repair and the car would be safe. Tow company dropped it off at noon and Gavin contacted me by 2:00 within 3 hours letting me know he had found the electrical problem and completed the repair. Car was ready to be picked up that afternoon and price was fair. Was very impressed with Gavin and am happy to have found my go-to service center for future repairs. read more

I have always thought this was just an average gas station, but since I was recently helped by David, my mind has been changed! I was so impressed with this friendly young man! He helped with checking my tire pressure and went above and beyond! I will be back to see him! read more

Great service station. They have an island attendent during the garage hours, so if u need help with anything they're happy to help. I do not trust anyone else with my car for repairs. The service writer provides all the information and recommendations I need to make a good informed decision. What makes me come back everytime is the high energy of all the staff and the effort they put in to get me back on the road again. read more