I had to edit my review because originally I wrote a bad review. California limo reached out to me…read morebased on the review I wrote down there . Not many businesses do that. It turns out that they were not aware of the situation like the driver had stated. They were very nice and understanding and refunded me the money we paid. There fore I think they deserve a 5 star review. The way they handled the situation showed me that they truly care about their customers. The lesson I learned is to call them directly for any inconvenience so they could assist you properly. We used this limo service for my friend's 21st birthday, and everything went great, so I decided to use it for my birthday, and honestly, I didn't like it. First off, our driver was 10 minutes late. Things happen. I get it. He went over the rules with me before getting in the SUV, and we headed out to our destination at 11 a.m., when I had scheduled to pick us up at 10:30 a.m. We arrived at our brunch reservation pretty late, but thankfully they were able to accommodate us. The only downside is that the winery that I had booked right after our brunch couldn't accommodate us any more and I got charged a 10 dollar fee for each of my guests for counseling in a short time notice. We had to find a new winery, where we could only spend a shorter amount of time than what I had originally planned because our whole trip got pushed back! On our way back, we arrived 15 minutes over the time we were supposed to be back because, again, our whole trip got pushed back! I thought that they would be understanding about the fact that our ride arrived late, but no, they were not. They charged me for those extra 15 minutes. I don't wanna blame the driver he was nice and I understand that we are human and things happen. I just didn't like how they handle the situation so I think for next time I'll be booking with a different company.

Nice easy ride, delivered us right to curbside baggage check. Driver was polite and friendly.read more

Great service, very convenient and super friendly, also if you need to renew your passport, he also…read moretakes pictures

Naveen was very helpful in explaining the process for me to obtain a new passport. He was even…read morehonest and recommended I go directly to an acceptance center as I had already completed the application myself. I will definitely come here for any future needs.

I wish I could give more stars! Melissa was absolutely amazing to work with. Finance changed his…read moremind multiple times about where to go. Melissa didn't even bat an eye. She would update our info and send us all the required information that helped us determine if we wanted to stay at a particular destination. We (he lol) finally settled on Belize as well as Disney and Universal. Melissa handled every transaction for us. We received all our confirmation emails and are completely booked for our October trip! Will 100% use Melissa again and I have been recommending her to everyone I know who wants to travel. Absolutely stress-free, got fantastic deals (cause of Melissa monitoring prices), super responsive to all of our questions or concerns and just so easy to work with! HIGHLY HIGHLY HIGHLY recommend!!!

I've been using Jay for over a year. He's on time very consistent, and reliable. He Ultimately…read moregets you where you need to go, on time. I definitely recommend.

Our family has been using Jay's for years. There's always a person on the phone and a cab normally…read morepicks us up within fifteen minutes. On a recent trip, Jay's picked us up faster than Lyft would. My uncle had a 2:30 pm appointment with his physical therapist at Kaiser. The only available Lyft car would be at 2:20 pm, so there's a chance we would've been late. I called Jay and he sent a cab earlier than that time frame. We made it to his appointment early. In the past, I've used Jay's for trips going to City Community Services, Sutter Hospital, and Mercy General. Since these places were in the downtown and midtown areas, the cab fare was inexpensive.

This place is a multi-purpose business that offers service, such as Western Union, live scan, drug…read moretesting, and pre-check for TSA, which is the service I needed. It wasn't busy at all when I was there to process my TSA pre-check application, so I was helped right away, and was done in 15 minutes. I prepared my application ahead of time, and scheduled an appointment, which made the process quicker. Having your passport is also a requirement, if you don't have your birth certificate and marriage license (if married). The building is located in a warehouse district, so you need to really use the address to find, rather than relying on a storefront sign to find. I've attached a copy of the storefront for you. The clerk was very nice, and efficient, but on the quiet side. I was surprised to see that she was the only one working in the office, but I guess extra staff wasn't needed.

Have used their service more than 5 times, they are always on time or early, polite, kind, helpful.read more

Have used this service for our family of 5 a couple of times now, and will continue to use in the…read morefuture. On time, prompt and friendly communication, no issue with early morning pick ups or delayed flights. Highly recommend.

Alrighty. Drivers been good. Pickups delayed but that's more main office stuff. Preferred to Uber…read morefor sure

This is the best way to get back from SFO airport. Great service on time , very clean cars and…read morefriendly service. Would use again and refer to family and friends.

This was my first time using a shuttle service. So, I didn't know what to expect. When I searched…read morethe internet, there were several to choose from, but after reviewing the potential ones with what they offer and their policies, I chose BK. The online scheduling was a breeze and their customer service was superb. The vehicle was very clean and our driver was very professional and accommodating. They were right on time for my scheduled pickup, both to and from the airport. I was also very pleased with their reminders as the scheduled day approached. And a reminder one hour before arriving and text notification when they arrive. What more could you ask for? Our driver Bhagwant, was great! I would highly recommend them and would use them again in the future.