Totally engaging professional and concerned pharmacy staff who put the customers well-being first …read more I am confident that I am understood ,confident that my conversations are "private" and confident that I can call at any time during business hours and get a quick response unlike the Cornwall Dr Shoppers ' where I've been on hold for 25 min . and longer --like a Canadian bank --and never received (in person) a civil greeting and after how many visits ?still no recognition. It's a disgrace .

This is Oakville's official and only 24hr Shoppers Drug Mart, they recently just moved within the…read moresame plaza into the space where Canadian Tire used to be. So they have now a brand new store front with the hole works of Pharmacy, Mini Grocery Store, Cosmetics etc. Went there the other day and actually was really surprised about the amazing price on butter and cold cuts!! Haven't seen such a good price anywhere else...not sure if it was just a sale or not...

You get friendly, old-fashioned service when you come to this store. You can count on the…read morepharmacist/owner Scott for his professional advice and caring manner. This is not just some chain store. He personally talked with my doctor to ensure my Rx was correct then delivered it to my house so he could show me how to take it properly, all after the store was closed. I have heard nothing but praise for Scott and his staff.

I'm not usually one to make a review about something or someone unless, it is outstanding... above…read moreand beyond the normal service. I was in to see about a product or two at the Shoppers at 310 Fairway Rd. S. in Kitchener. It was a busy Senior's Day and the attractive lady in the skin care/beauty dept. was very busy attending to several customers. Even so, she cheerfully came to assist me and answered any questions I had about the products. This lovely, caring and knowledgeable lady was Christa Egi. That day, I became a regular at that Shoppers (even though I have closer stores), because of who Christa Egi is and how she so professionally represented her Shoppers store and its products.

I've tried to love this store since it's so convenient for me, but I'm just constantly let down…read more The pharmacy is an absolute mess. Myself, and everyone I know that's been to this pharmacy have had a terrible experience every single time. They're disorganized and have 0 concept of time management. Customer service skills are subpar at best, and the pharmacist owner is quite rude in my opinion. For the actual store itself, I'm often confused by the stickers on the shelf as they don't line up with the products and the stickers placed for Optimum Points are confusing and conflicting of each other. I can never find an employee besides the one girl who's working the makeup counter at the time, and not a single one of them is actually able to help. I asked to checkout there once because the main checkout was long, she wasn't doing anything, and I was buying shampoo and conditioner as well as feminine hygiene products. She refused to check me out and made me wait in the long line. I did attempt this once more and the girl did check me out, but rolled her eyes at me and seemed very annoyed I was asking her to do something for me that she gets paid to do. The worst ever experience I've had here was a few winters ago. As I was exiting the store, I slipped in a puddle from the melted snow (right inside the store at the exit), and I did minorly injure myself. I went inside to tell the girl at the checkout and turns out she saw the whole thing and was laughing at me. I told her they might want to clean it or put a mat before someone gets seriously hurt, and she blatantly told me to just be more careful. I didn't pursue charges because I simply couldn't be bothered, but I wish I did.

It's probably one of my favourite Canada Post to visit. I love when the people remember me, I'm…read morejust not a faceless patron. In fairness its really easy to remember me because I'm running in with a mechanic jump suit midday on my errands before 5pm. Remembering the cut off was 4pm, I quickly hurried from Staples with my FedEx package and then Canada Post with my other package. Canada post has the cheapest small package rate while fedex has the cheapest large package rate. I had 6 packages pre labelled and two envelopes that needed post marking. I showed up in my fine mechanics uniform and was remembered and chit chatting over why in the world I would go to New Liskeard. I love the speechless reaction and confused face (because I get it we need to google it). The seasonal stamps are so cute by the way, if you like christmas it's one way to celebrate it. In hindsight my package through fedex never made it +1 day and half of my six packages already reach destination +1 day (early) and my remaining packages will reach by friday which is really early. Hmm. Canada post have stepped up their game.

This is my all time favourite place to go. They have everything you need. For a small drug store…read morethey even have things like clothing and gifts you could get for loved ones. Once I'm in that store I'm in there for hours, I don't want to miss looking at anything. There are so many cute nicknacks and beautiful jewelry. The staff is amazing. It's like having a second family. Every time u come in they call you by your first name and genuinely care about how things have been going in your life. I definitely would recommend going there.

I visited this Shoppers Drug Mart a few months ago. It is a fairly new one in Waterloo with plenty…read moreof construction around it. It is close by St. Jacob's Market. I typically don't suffer from cracked lips. However, the corner of my mouth was dry and cracked. I needed some Vaseline. I didn't have any on me during my road trip. So, I stopped by this store. I was thinking that a small jar would be fine. The crazy thing is that the large 375 g jar was 50% off and was the same price as the smaller tub. I went with the large tub because that's how I tick. The clientelle tends to be older. There was an older woman who was paying for her purchases. The cashier was cheery and helpful towards this customer. It was refreshing. She was patient. I wasn't in a rush, so I liked witnessing the conversation between the two of them. When it was finally my turn to pay for my tub of Vaseline, the cashier thanked me for waiting. What wonderful customer service! I was pleased with my purchase and was thrilled that it was on sale. The tub is in my glove compartment, as I have the same sized tub at home. My cracked mouth corner has since vanished. Vaseline works, folks! (237)

This Shoppers used to be my absolute favourite in the City, I literally live at SDM and purchase a…read morelot there especially makeup. Also I have a monthly prescription that isn't cheap. The pharmacy in this location is good, the women who does my blister packs (my medication) is amazing! She is friendly, and goes over & above to make sure that everything goes properly and to make sure you get what is needed! The rest of the pharmacy staff seem nice as well and they are always helpful. I used to love the makeup section at this location but now their is new management in beauty and it's very different. I don't feel as welcomed as before, a couple of the ladies who work in that area are nice but a few don't seem to care and never have a smile on their face, including the manager, she seems like she hates her job and it reflects her work.. it's sad that the store has gone down hill.

That is a very confusing and slow place to get your drugs. No staff here cares about you. I have…read moremany episodes, the latest one I got my prescription sent here a day before, I called at moon to check if it was ready, after waiting 30 minutes on phone, they told me that it was ready to pickup. I arrived to pickup at 6:15 pm and the attendant told me that it wasn't ready. Long story short, they made me wait another 30 minute.

Good service, friendly people. Just disappointed that they are no longer open 24hours.read more

I looked on shoppers online specifically looking for polysporin EAR drops. At 2 am this store was…read moreshowing a stock of 6. I drove 1 1/2 to this store got there 5 am, they had 0 in stock.. am I stupid for driving 1 1/2 hours to get something they say they HAVE??? NEVER TRUST THEIR WEBSITE! total waste of time and money. Thanks shoppers drugmart for the deceipt! Never trust it again

I shop at this particular Shoppers Drug Mart a couple times a month. Usually because I have run out…read moreof grapefruit juice (which I need to take with a medication) and they're one of the two pharmacies within driving distance to my house that carries this particular juice. Tonight, the juice was $5.99 which is a little steep, but I'm used to paying that much for it at Shoppers so, that's fine. What I took exception to was the full price juice with an expiry date within the same week ( i.e. good until December 10). It takes me two weeks to go through 2 L of juice, therefore only half of it was going to be consumed by the best before date. I asked the cashier (who was very polite) if they could check and see if there was juice with a better freshness date - and if not, if it could be discounted. He phoned his supervisor....No and no. I told him that that's fine but I want them to know they lost a pretty good customer because of their non customer-centric policy. What I didn't mention (because it was only the cashier I spoke with) - every time I walk into their store I walk out with about $60-$80 typically worth of products but I'll be taking future business to Rexall from now on. I prefer Shoppers to Rexall (because of selection) but Rexall excels in customer service and I have no doubt this would have been handled differently by Rexall (they would have discounted it by 50% and apologized for the oversight because old juice should automatically be discounted).

Great service. They are fast Efficient. Thoughtful and…read moreknowledgeable.

On 13th October 2020 I went to get the flu shot at this pharmacy. I talked to the pharmacy who…read morewas on duty to give shots. He was rude and instead of talking to me he whispered something in ear of one of the ladies and walked away. Another pharmacy saw that attitude and asked me if everything was ok. I told him the other guy just said ok and walked away. He told me to make appointment and he asked the same lady to take my details for the appointment. The rude behaviour by the first pharmacy is inexcusable.