Good place for auto parts. They sometimes have great sales (look in the weekly ads), and their…read moreservice is great. There is a guy there that does not have very good phone manners (says things like "uhh I have no clue what you're sayin" instead of "could you repeat that", for example), but other than that, I have nothing but good things to say about this store. Example: Another store sent over a wrong part, which was not the fault of this particular store. The manager (Dave S.) felt so sorry that he immediately did every single thing imaginable to correct this mistake and to deliver the correct part as soon as possible. He truly knows customer service.

Sean did everything he could to help me when my car started acting up at the beginning of a…read moresix-hour drive home, from the free engine check the store offers to checking my radiator. He was kind, patient and compassionate. Highly recommended!

Great people, great service! My 21 year old car died and they paid me a fair price and towed it…read moreaway for me. Title transfer and paperwork was easy. Highly recommend these guys.

These guys are great. Excellent service. This company knows how taking care of their customers…read more Great work Paul, Rich, and Katie!!

Efficient and pleasant service. I appreciate that my inspection stickers are applied after cleaning…read morethe window of adhesive from the old sticker.

I'm not one to write negative reviews for several reasons, but this one is well earned. Their…read moreservice is unreliable and they seem to underestimate the value of potential new customers. They over-promise and under-deliver. I am new to the area, so it was my first time dealing with this company. Since my riding mower is in need of maintenance, and they are in the same town as myself, I called them two days ago and scheduled for them to pick it up today at 2:00 pm. By 2:30 I called and was reassured that the driver may be running late. So I waited. Patiently.... By 5:30 I called and was told that the driver had gone for the day and that he had told them that the mower was not out by 11 am so it (the mower) was therefore not collected. OK. First of all the voice message from the driver the previous day confirmed to me that the pick up would occur at 2 pm today. Second, no one told me that the mower had to be out waiting for it to be picked up. Moreover, I would not leave it out to be picked up: it is a riding mower and they will need the key, therefore I am not as naive to assume there is no risk of it being stolen with the ignition key in the switch. Let us assume that is the case, that I would leave the mower outside. Is it that difficult to ring the door bell? But that is besides the point since 11 am was not the agreed time. At any rate, the lady at the other end of the line, admittedly courteous, proposed during my second call at 5:30 pm proposed that my mower be picked up next week. Talk about taking responsibility for their own mistakes! It will take me less time to find someone else with a more reliable time management skill set, and who are more considerate towards their customers' own time. In fact it will take me less time to do the maintenance work myself. Oh but wait, this company ought to have the time management skill set and infrastructure since they claim to have been in this line of business for as long as they have. Hmmm. Time to consider personnel change, one that communicates between themselves. Or perhaps a change in their line of business. As far as I'm concerned I do not want to do business with a firm that underestimates the value of their future clients' time, and overestimates their management skills. Over-promising and under-delivering some people call it.

Ren's Mobil Service is a local and full service gas station that offers friendly conversation, a…read moreminiature store, and a warm welcome to the diverse community Amherst offers. The man I met told me he had been working there for his family over 20 years, and it's hard to find a better local resource than this for the price of a small tip and your gas. The station was very accessible and neatly kept right before the heart of downtown Amherst. You can pull in from either direction--just know what side of your car has the gas cap! All in all, I would tell international travelers, locals, students, and people of all ages and walks of life to go here. I'm certain they'll make you feel welcome and answer your questions, even in the bitter cold. Again, for full service gas, the price is low so mind to tip your attendant, 10% is a good amount and fits the current era we live in. The days where a single dollar was a good gas station tip were at least 30 years ago. :)

I'm just finished correcting College Street motors info- who incorrectly advertised they were…read moreopen until 8:30 tonite, Saturday before a warning of 2 feet of the white stuff up near the Vt. Border in Heath. I raced down here to AMHERST, instead of heading to Keene or Hadley which had tire service places I could have made. I've been calling folks offering my first born male child if they would stay open a little bit after 6., but pleas were not met with the Chivalry I'd hoped... Then called a place and while their service guys had already left, he did something that shocked me/ He HELPED! He went through the places I had been left out in the cold by - once is enough... but the Auto Angel urges me to give him 15-20 minutes and like an unlikely SUPER HERO, vowed to find me a much - MUCH needed place to put on my snow tires, without which it is likely I will not make it up into the hinterlands of Heath...and if I by some miracle, make it, I stand no chance of escaping to any semblance of civilization and basic needs for my two and four legged family. I didn't get his name- but it's going to be Yelped far and wide.. RENS MOBIL and AUTO SERVICE!!!! Hurrah for you!‍

I walked in, knowing that the price to repair a flat might be the cost of a tire in some cases…read more Still, I was recommended by Gil's Auto and wow, I feel this team is a Tire Hospital, doing Tire emergencies all day. Can you believe I came back with to find my flat fixed within hours, and for less than a quarter of the price I expected? On a busy day where there were plenty of cars ahead of me and maintenance work closing the street beside Amherst Tire, they told me it'd be four hours for them to get to my car if they still had the time by the day's end. My expectations must have been so low, because I was more than willing to let my car sit there and slow leak its way to a repair by the morning. They mentioned their Early Bird program, too, if you had to drop your car off before they opened. (There's a mailbox with envelopes to fill out your information in, where you put your key in the envelope and seal it, then drop the envelope into a letter drop in the garage door.) I thought I might need to drop by in the morning. Two hours later, they had managed to get to my car. Two hours later, the slow leak was repaired, just needing a bit of driving to test the patching solution pumped into the car. I had estimated $200, thinking they'd be painfully testing where the leak was, doing some odd patching, removing whatever caused the leak.. I must have had an odd idea of repair since these folk only charged me for maybe an hour's worth of labor to repair the leak. The slow leak is gone, saving me the need of replacing two tires at a time! In a circumstance where they could have easily convinced me I needed more labor and more tires, they were a cost-effective solution, administered within hours on a busy day, and surprised me with how trustworthy they were. I hope you have a similar experience if you go, I am glad I was recommended here.

Excellent Service, professional and so friendly. I stopped in last minute because I desperately…read moreneeeded an oil change. (Life got in the way of the scheduled one.) I am not their customer but from CT but they took me in right away anyway and took care of it. Would highly recommend this business.