Best place around for auto parts. Have purchased many many items from Bruce and the team there over…read morethe years. They offer great customer service and are all very knowledgeable. They sell good brand items that won't fail you like ones purchased at the big box stores. They are very prompt in figuring out what parts you need especially when you are not sure what its even called. They have a rather large inventory on hand, but if for some reason they don't have something in stock it can get ordered in rather quickly. I highly recommend them.

I am no mechanic and do not know much about cars. But I was referred to Campus Auto Supply…read more Extremely close to my school and located right next to the BigY supermarket. I went in and purchased a lug nut for my 94 Honda, and it cost me $3.82. Whether it's considered expensive or not, the guys were quick to get me the part and ask if I needed help with any other services. Definitely a go to place if I ever have any kind of car trouble while in school.

I have had good dealings with Pelham Auto in the past. I just returned from them, having had…read moreprobably the worst customer service anywhere in years. I first waited several minutes while the agent (not Jason, who is very professional), finished up with another customer, then spent some time shuffling papers. When I got the agent's attention, I started to describe my situation when the phone rang. "Let me take care of this." Ten minutes later I was still waiting. When he finally got off the phone, he asked me why I was there, all the while playing with the papers in front of him. My problem was with the air conditioner. "We don't do air conditioners anymore." I told him I wish he had told me that ten minutes earlier. "We didn't get that far." Why on earth not?? I would still go back because I believe they do good work at a fair price, but only if Jason is standing at the desk.

Pelham Auto does good work for a fair price. I find them to be very reliable in regard to their…read morecommunication with me, the work done, and the speed with which the work is completed. They are very experienced mechanics, and they are pleasant to do business with. Five Stars all around. Rad.

Ren's Mobil Service is a local and full service gas station that offers friendly conversation, a…read moreminiature store, and a warm welcome to the diverse community Amherst offers. The man I met told me he had been working there for his family over 20 years, and it's hard to find a better local resource than this for the price of a small tip and your gas. The station was very accessible and neatly kept right before the heart of downtown Amherst. You can pull in from either direction--just know what side of your car has the gas cap! All in all, I would tell international travelers, locals, students, and people of all ages and walks of life to go here. I'm certain they'll make you feel welcome and answer your questions, even in the bitter cold. Again, for full service gas, the price is low so mind to tip your attendant, 10% is a good amount and fits the current era we live in. The days where a single dollar was a good gas station tip were at least 30 years ago. :)

I'm just finished correcting College Street motors info- who incorrectly advertised they were…read moreopen until 8:30 tonite, Saturday before a warning of 2 feet of the white stuff up near the Vt. Border in Heath. I raced down here to AMHERST, instead of heading to Keene or Hadley which had tire service places I could have made. I've been calling folks offering my first born male child if they would stay open a little bit after 6., but pleas were not met with the Chivalry I'd hoped... Then called a place and while their service guys had already left, he did something that shocked me/ He HELPED! He went through the places I had been left out in the cold by - once is enough... but the Auto Angel urges me to give him 15-20 minutes and like an unlikely SUPER HERO, vowed to find me a much - MUCH needed place to put on my snow tires, without which it is likely I will not make it up into the hinterlands of Heath...and if I by some miracle, make it, I stand no chance of escaping to any semblance of civilization and basic needs for my two and four legged family. I didn't get his name- but it's going to be Yelped far and wide.. RENS MOBIL and AUTO SERVICE!!!! Hurrah for you!‍

Efficient and pleasant service. I appreciate that my inspection stickers are applied after cleaning…read morethe window of adhesive from the old sticker.

I'm not one to write negative reviews for several reasons, but this one is well earned. Their…read moreservice is unreliable and they seem to underestimate the value of potential new customers. They over-promise and under-deliver. I am new to the area, so it was my first time dealing with this company. Since my riding mower is in need of maintenance, and they are in the same town as myself, I called them two days ago and scheduled for them to pick it up today at 2:00 pm. By 2:30 I called and was reassured that the driver may be running late. So I waited. Patiently.... By 5:30 I called and was told that the driver had gone for the day and that he had told them that the mower was not out by 11 am so it (the mower) was therefore not collected. OK. First of all the voice message from the driver the previous day confirmed to me that the pick up would occur at 2 pm today. Second, no one told me that the mower had to be out waiting for it to be picked up. Moreover, I would not leave it out to be picked up: it is a riding mower and they will need the key, therefore I am not as naive to assume there is no risk of it being stolen with the ignition key in the switch. Let us assume that is the case, that I would leave the mower outside. Is it that difficult to ring the door bell? But that is besides the point since 11 am was not the agreed time. At any rate, the lady at the other end of the line, admittedly courteous, proposed during my second call at 5:30 pm proposed that my mower be picked up next week. Talk about taking responsibility for their own mistakes! It will take me less time to find someone else with a more reliable time management skill set, and who are more considerate towards their customers' own time. In fact it will take me less time to do the maintenance work myself. Oh but wait, this company ought to have the time management skill set and infrastructure since they claim to have been in this line of business for as long as they have. Hmmm. Time to consider personnel change, one that communicates between themselves. Or perhaps a change in their line of business. As far as I'm concerned I do not want to do business with a firm that underestimates the value of their future clients' time, and overestimates their management skills. Over-promising and under-delivering some people call it.

The service department went out of their way to have a key made for my old Subaru. And a nice…read moreshowroom with good coffee.

Update 02/21 BEWARE OF THIS DEALER! My family has been loyal…read moreto this place for decades, purchasing multiple Subaru cars. We currently have FIVE Subaru vehicles, but after today's experience, I am absolutely outraged and disgusted by the unprofessionalism displayed here! After barely ONE MONTH of driving our brand-new 2025 Subaru Ascent (purchased with all types of warranties: New Car Warranty, Powertrain Warranty, even Extended Warranty), I am beyond furious. I bought the car on January 10, and by January 28, the mirror cap flew off while driving! Luckily, only the cap fell off, and everything else still worked. I brushed it off as bad luck and contacted your service department. They assured me they'd order a replacement at no cost and call me once it arrived. But then, yesterday, February 20, another part fell off--a door trim this time. Seriously?! TWO PARTS falling off a BRAND NEW CAR in less than a month?! This is NOT a used car; it's supposed to be top quality! My old 2010 Subaru Legacy, also bought from this dealership, is still running strong with ZERO issues like this. And here I am, dealing with parts flying off a brand new vehicle that hasn't even hit 1000 miles yet! I work remotely, and this car is barely driven--just for school drop-offs and groceries. This is unacceptable! Today, I called the service department again. They told me to bring the car in, and they'd either reattach the trim or replace it. I also asked about the mirror cap, only to be told there was NO RECORD of any order being placed. Are you kidding me?! After weeks of waiting, nothing was even ordered! They promised to reorder it. Despite my growing frustration, I tried to be understanding. Mistakes happen, right? But then they called back, asking me to bring the car in today. My husband made the drive, only to be met with a mechanic who claimed to know NOTHING about our issue. After wasting TWO HOURS of driving back and forth, we got NOWHERE. We don't live anywhere near your location, and this was a huge inconvenience. I called again and spoke to someone named Brad, and guess what? He knew NOTHING about any of these either! After explaining the entire issue FOR THE THIRD TIME, he said I'd have to bring the car back again and pay at least $160 just for them to look at it. Then, they will make a decision. Are you serious?! This is the worst customer service experience I have ever had. I trusted this dealership because of years of loyalty, but this is how you treat returning customers. Selling defective cars and then dodging responsibility is absolutely disgraceful. I will NEVER recommend this place to anyone again.

These guys were great about getting me a new Extang cover for my pick up. The old one I bought from…read morethe previous owner when in Manchester was still under warranty. Since they are new owners they could have "blown me off", but took care of me with professionalism.

From the owner: Specializing in hotrods, car, truck, and SUV Hi-Performance auto parts and accessories. read more