Shelly was awesome and very helpful and knowledgeable!! They had some great sales for Memorial Day!

What a waste of time! We walked in ready to spend $100K today but the staff there couldn't even bother with us. They want all your personal info so they can market but no one had the time to help us. We had to walk around on our own with our money in our pocket but nobody even approached. Glad they don't need sales of any kind. NEVER going back there again. Will look around for other opportunities because I won't give them a dollar. My girlfriend went into the store to ask a price and the representative was new and knew nothing or how to help! Tsk Tsk! read more

Bought a new refrigerator friday.took it home and installed it in my RV and kept blowing the fuse on the fridge.wood not work took it back Sunday 2 days later,and I was told by a guy by the name of Mississippi and he would not exchange it.he was not professional at all and by the way he is the one who sold it to me on friday.i told him that they was no posting nowhere in the store about no returns on fridge's just generators,he said you are right but he was not going to take care of my issue.i drove a 2 hour round trip 2 times.called corporate Monday morning and explained it to them, they got in touch with the camping world in Statesville NC,then the manger Chrystal called me and was just as unprofessional as the salesman Mississippi was.i was pretty much told I should have went to Lowe's hardware and bought me a fridge for my RV if I wanted good sales knowledge and friendly smart customers service.i would not recommend even buying a roll of toilet paper from this company.because when you try to use it you are going to have the same out come.thank you camping world in Statesville for nothing.sincierly Chris Caudle my rating for this store and the 2 people listed is negative 25 read more

Small parking area. We are in a big bus, this is a tight spot for a big Class A RV. The off ramp is close but the street you turn onto is small at the waffle house. We made it in and out the people are nice we got what we needed but if you are in a big RV I would go to the next stop. read more

Sales person was great. But the service and run around was terrible. I put down deposit and kept telling me I was approved and received no calls or messages for over a month. They were never i. Office when I called. Manager didn't return my calls after I left messages. Finally I decided to go somewhere else. They finally sent my deposit back over a month later. read more

Do not go here, or use this company! We bought a brand new camper for our daughter 14 months ago. $34,000. She needed to get out of an abusive relationship fast. We contacted Camping World and they offered 2 options to take the camper from us. Offered $16,800 cash or they put it on consignment for 60 days and sell it for us for $21,100. The guy on the phone said that our model would sell fast as it was a 2 bedroom, 2 bath and a desirable floor plan! They advised we had to take the camper to them for the inspection. I paid $250 and had it taken there. After there inspection, they told us the roof needed resealing - labor $190/hr and $90 for sealant - total $900! They said there was a hole in the front storage compartment. Long story short - they went from $16,800 cash to $14,800 cash after all the repairs they suggested! The girl at Camping World said it would be hard to sell, as there are so many like it. So which is it? Quick to sell or hard to sell. They said if they couldn't sell it in 60 days we'd have to move it again. It's BS! It was brand new! Immaculate. This was a bait and switch. Offer you a high price, get the camper there, offer you a much lower price listing ridiculous repairs, and you're stuck with either taking that offer or paying to move it again, and where too? We live 3 hours away. Disgusting! and how is labor $190/hr to use a calking gun for roof sealant? I could do it myself! They're not master mechanics or dentists! Beware! If you deal with these people, make sure your camper is in 100% working order, take photos! and watch them inspect it if you can! I'll never go back and I'll share this experience with everyone that I know. read more

They bought my RV then never paid for it! I sold them an RV on 4/4/25 and I got a call from my bank collection department that my payment was late. I informed them it had been sold weeks ago and reached out to Camping World. I was ghosted for a week and finally got a hold of someone. The manager Crystal said she was working on it - it was their fault but showed no interest in getting this dones and told me if I was unhappy 'come pick up your RV' which would be great if I had not given up the parking spot and insurance or knew WHERE IT WAS. Then it gets great, I go on X and contact the CEO - he tells me he will ensure it is taken care of - guess what it has been 4 days since and there STILL IS NO CHECK TO MY BANK. I mean if the CEO cannot get these people to get this done you think you are going to get treated well? read more

We can't say enough great things about Rocky at Camping World in Concord, NC! He went above and beyond to get us our brand-new 41FWC Cottage destination trailer, pulling every string possible to make it happen. Throughout the entire process, he was not only incredibly professional but also friendly, personable, and a true pleasure to work with. His dedication and commitment to his customers are unmatched. If you're looking for someone who will go the extra mile (and then some), Rocky is your guy. Highly recommend! read more

They lied to me more than five times during purchase process. They charged me North Carolina sales tax, when they were supposed to charge me South Carolina sales tax (A sales tax agreement between SC / NC.) They made mistakes, then they wanted me to think that they were my heroes for correcting them. In South Carolina, when we make mistakes, we know it's a duty to correct them. That did not happen at Camping World in Concord. They wanted me to be beholding to them because they correct those mistakes. They promised to have hitch installed on 7-22-2025. That was a lie. I spent 7.5 hours at location, and I was forced to leave without my camper. It was like pulling teeth to get them to return a deposit for holding camper. I asked staff members questions; they walked away without stopping to answer them. I wish someone had warned me before I did business with Camping World in Concord. Don't make the mistake that I made. Find another camper dealer or it might well be a mistake, you will come to regret. I know I do. read more

Isaac got person to work with,all sales an financial person great an funny.Theses people ate so great to work with.I would do business with theses people again an again. read more

Above and beyond wonderful staff (Darla, Shelly & Tim). We came down 2 days in a row to buy generator 's for our devastated community. Great attitudes even when we came in just before closing. I will drive the distance anytime I have any camping needs. Thank you God blessed us with these employees. read more

Hands down the worst customer service I have ever seen. They will not return phone calls. I have asked multiple times for a repair quote with not return phone call. Asked for a quote on a complete replacement of a leveling system and no response. reached out to the service manager with no response. I see that multiple people have had the same issue. I will take my 10k purchase to someone that wants it. What a joke of a company read more

if you want service after the deal, then these are not the guys to buy from could not get a return call could not get my unit into the service center. It was three days old. Once the unit sold you're on your own horrible customer service. The general manager is the leader of this if he can't manage that he really can't manage the store put in a complaint. Got a from a lady that had no interest in for it to be pushed up. Never got a call back absolutely horrible customer service go from Blue compass. read more

I am onthe road and I have major awning issues so that I can't close my awning (my fault) I go in to try to solve my problem. I need new awning arms. Drake the service writer seemed to want to help me at first, but after 2 days of trying to figure out which arms I need taking measurements and asking if we can call the manufacturer to make sure that we get the proper parts. (He said that they don't keep the records at the manufacturer) We email back and forth and after 4 UNANSWERED calls and voice messages I decide to go in and see what is happening. I walk in and see Drake and I asked him if his phone was broken, he rudely told me to go talk to the guy at the end of the counter and then ran to the back and hid. After I left I called the manufacturer and they gave me the parts number I needed off of my vin. I can see LOUD and CLEAR why Camping World reviews are absolutely the worst.I would never spend any of my money with them ever. read more

Stan made the process extremely easy for us while buying our 1st camper. 5 stars for them!

I Agree promises don't mean anything to them ,they tell you to call them after delivery if there are any problems ,called multiple times and no return call,Equipment they were supposed to fix before it left the dealership didn't even get checked out now I have to find someone to repair equipment hopefully under warranty it's probably a joke also but if your looking for rv or anything I would advise you not to waste your time. read more

In December 0f '23 I bought a brand new 18' Coleman Trailer at Camping World of Statesville NC. With a 400W solar, 2000Watt inverter and multiple batteries package. (Big, expensive stuff) Doing the obligatory post-purchase walk-through, the person doing it with me, by his own admission told me he knew nothing about the trailer, didn't even know where the coax connector in the ceiling went to. (What?!) The walk-through only exposed that the electric tongue jack was faulty. So I waited until they changed it out and finally drove away. Immediately I realized the trailer brakes did not work, taking it back they "adjusted" them, and, seeing it made no difference, my salesman, Cody, told me they would adjust (fix) themselves after driving. I was driving home to Florida, and after 500plus miles, yep, the brakes still did NOT work. (so, WHO checked out this trailer before selling it?) So, I arrive back home in Florida, with a very complex solar/inverter system, that I know NOTHING about or its function, knowing absolutely nothing about the trailer, and pulling a trailer without any brakes. (nightmare?) So I contact Marcus' office, you know, the CEO of Camping World that's "Not happy unless YOU are happy" There I'm told to take it to Camping World of Fort Pierce, Florida for repair, where the current nightmare just increases 10 fold!! (THAT review forthcoming) PS. The extensive wiring that was done for the solar, etc. was a complex, confusing, spiderweb of wiring that was dangerously hanging below the trailer just 6 inches from the ground. read more

I want to leave zero stars! Do not shop at camping world. Do not buy a camper here. I didn't finance my camper through them and it took a week to finish finances! Comment from everyone was if you had financed through us you could have had it same day! Are you kidding. I buy a good sams membership at home go to store the next day and guess what....can't use it yet cause I still hadn't received my number....person in store goes if you had bought it here you would have it right away. It's always an excuse. Poor attitudes in the store. Everything is an in inconvenience to them. I would have paid 10K more just to give my money to a different company. read more

CAMPING WORLD Y'all are always a joke to do anything with and LAZY . Weather it's online or in house y'all Can't even go look at or look up parts , when I have alllllllll the info with me part number etc. found it on Amazon easier and faster than y'all read more

If you want to be treated like A** After you buy the RV go here. If you like not getting a copy of the paperwork - only to find out the financed amount was not really what was agreed upon ... then this is the place for you. If you want to be treated like a ghost when you walk out the door --- like it never happened... then GANDER is the spot for you. I mean I get it... but come on. I feel so used. maybe there is no real good guys :( read more

Ok so I bought a used RV there last fall. I asked & received a gooseneck hitch rather than the slide. Now I live in VA, and everything has to be inspected. Well guess what. Your welder is an idiot, or you know this, & didn't CARE that they put me & anyone behind me in danger. That hitch was only spot welded on, already rusting just from sitting in the driveway, and could have broken off while driving. Very unsafe. I now am PAYING someone to weld it correctly, which I ALREADY PAID YOU TO DO. What makes you think you can send someone down the road like that?? I'll tell you. No moral compass whatsoever. STAY FAR AWAY FROM GANDER, THE STORE IN ROANOKE IS JUST AS HORRIBLE!!! read more

We wanted to downsize from a loaded top of the line 5th wheel to a smaller pull behind camper. Completely wasted our time and asked us to come back only for the dipshit sales manager to say they could not make a deal. Knowing good and well they would take the trade, clean it and re- sell it and make thousands on our camper. But Instead refused it because they wanted US to write them a check for the fees. This place is a load of crap!! read more

I would just like a refund for the Onan generator service and no replacement for the very dirty engine air filter I requested that's all. I do not want anything for free; however, when I pay for a service I expect it to be performed. The pics are more than a thousand words. I hadn't touched anything but when I touchdown to key west I opened my door and this is exactly what I found. Luckily the filter cover screw hadn't fallen to the road. I just want reimbursed for the cost of that specific service nothing more and just don't want to waste my entire day there again for a service that was promised that it would only take an hour or two. read more

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My wife and I bought a class A motor home from Camping World of Statesville NC and we're very happy with them as a whole,Brad Steele was our sales person and he did an awesome job,he worked with us to get us the best vehicle and deal being this was our first time buying a motor home.He still calls periodically to see how things are going for us as we take on our new adventure in life.(Awesome customer service). Tony and Lisa Ciaschi read more

I just want to say the sales rep was rude, unhelpful and unmotivated who called me yesterday, and for the hit my credit took, I will let anyone thinking of buying an rv know to stay away from your company. read more

I know MUCH more about good people than I know about camping. Recently, I purchased a 35 ft travel trailer from a 3rd party. Shortly thereafter, my employee's child was diagnosed with a very rare and aggressive brain cancer and was immediately transferred to St. Judes Hospital, Memphis TN. Although I had only pulled this camper on one very short (20 mile) trip and had absolutely no background in transportation, I was suddenly faced with the very daunting prospect of a 600+ mile journey so the family could use my camper as temporary housing while their child / grandchild received emergency treatment at St. Judes. As I shared my dilemma with "Scottie" and made him aware of the reason for my journey he immediately dropped what he was doing and joined me on the hot asphalt to begin a full inspection of my camper. Although I did not purchase the unit from Camping World this wonderful gentleman took time to inspect and correct my Blue Ox hitch, properly inflate the tires, repair a turn signal and review a few safety procedures prior to my long trip. To say that I was grateful for the professional advice was an understatement. Without his help it would have been a miracle if I made it safely, which I did. Regretfully, I do not know Scottie's last name however I am deeply indebted to his compassion for his fellow man. The camper remains in the Agribusiness International Campground, Memphis TN to this date and is used by family of the child on a regular basis. A miracle of safe travel was granted. We are now praying for a miracle of healing. Thank You, Sam Baker, Mooresville NC Good Sam Member 2016 read more

Don't buy there This store is not good. 7 months waiting for a service on my RV and still haven't done it. Bad service

Consignment sale: Brought my Coachman Diesel pusher to NC from a winter consignment in Pa. Sales coordinator was estatic to have the same After a month received an offer which was accepted and told delivered only to have the sale.mysteriously canceled. Upon attempting to retrieve my unit was told I owed 3,000.oo for setup and repairs. I signed a contract which said " do not make any repairs without my permission." made an agreement to pay half the bill. While on site they broke mirrors in bedroom and left the unit without charge an now needed batteries and converter. They agreed to cover our paid for damage to the mirrors and after a month of promise they probably ran out of cash. Beware of the Bandits. watch out for george!! read more

Store is nice. Lots of inventory at high prices. No signage from the main road at Moreland so we missed the turn and had to double back. No signage at entrances to tell you where things are. Stopped to shop and use dump station which was located across street from the showroom. Had to find someone to move a camper which they did quickly. But not enough room for class A with toad. So I had to unhook. Finally got to dump station but the hydrant for fresh water wasn't working. (BTW It's 100 degrees today) so no way to flush tanks or add water back to black tank or wash hands So even though the folks were nice, it was a very inconvenient place to dump. Now I'm too hot and sweaty and grumpy to shop....haven't had good luck with CW. read more

Mom and I went in to just look around the store and found the staff helpful without being intrusive. It's a cool store if you need something for a trip or want to get a unique gift for someone who travels ;-) read more

And the nightmare continues... my unit is still at Camping World in Columbia SC. Apparently the service dept can't seem to get their act together to send an email I asked for over a week ago. They told me they were going to fill out the checklist that they were supposed to do the first time but their sales manager said they were "just too lazy to do" and then told me that the $300 checklist is now an over $800 bill! Granted I did have them replace a light and change the filters in my air conditioner and replace a battery, but expecting me to pay over $140/hour to a service dept that doesn't provide good service?? I think not... come on Marcus Lemonis - you have a show on TV where you tell people how to run their businesses better and you run yours this way?? So much for your tagline of putting people first... if I could I would give a negative rating read more

Terrible! I will never, EVER use this establishment again. They botched our warranty work horrifically and damaged our camper and tried to cover it up! 2 years in, and there are still items left unrepaired- we finally gave up put of frustration and just not wanting them to touch our camper again. Dishonesty abounds here. It has actually put a bad taste in our mouth for ALL Camping Worlds. read more

Service dept is terrible. They've had our brand new camper 4 months with warranty issues, longer than we've had it in our possession. 2 months waiting on parts. They ordered the wrong parts. 2 more months later, still waiting. And NOBODY will call you back. Worst customer service ever. read more

RUN FAR AWAY!!!! Avoid this Camping World location at all costs. I purchased a brand new 2018 CLASS C RV in April of 2018 and my experience has been nothing short of a nightmare. The issues began on the day of pick up (May 3rd) when one of the employees lost the keys to the RV and another somehow took the large shoreline electric cord. The issue of the missing electrical cord was not discovered until a few days later when I was prepping for the first trip out. The missing cord would be the ONLY issue that was resolved quickly and professionally. A few days later, the overhead lights and the radio on the RV stopped working. I was instructed by the service department to bring the RV back to Camping World. After an hour drive and three hours of waiting around, the solution was one that could have been explained over the phone. At this point I truly wasn't upset with Camping World and brushed off these events as just little hiccups, little did I know things would only get worse from here. On the day of pick up I noted few minor issues that were recorded on the "we owe you" form and photos were taken by our salesman, Theron. Issues such as a 2" gap between the kitchen counter top where the sink faucet comes through. Supposedly Theron would begin the process of filing the necessary claims with the manufacturer, passing the information along to the service department so that parts could be ordered and the repairs completed as soon as we returned from vacation. The end of my vacation fell on my 20th day of ownership (May 23rd). As I was driving home the kitchen wall panel began to bow out from the wall itself to the point where an adult male could fit their entire arm in the now gaping space. Camping World was immediately contacted and I was told to bring the RV into CW as the repairs would be covered without question because, according to Theron, we had 90 days to have any issues covered by Camping World. This was later found to be one of many lies told to us by staff at Camping World. Review continued in photos! read more

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I stopped here today to empty my tanks and get some supplies. Overall, I was very happy with the experience. They only charged me $4 and it would of been free if I had a Good Sam membership. There was also an associate grilling outside and giving away free food. This is apparently anon occurrence for them on the weekends because they mentioned giving out free aprons next Saturday. read more

Rudest people and poor customer service. They act like they don't want your business. I'll take my money to another store.

If I could give this place zero stars I would. I would never do business with such a horrible establishment again, nor would I let my friends/family purchase anything from them. They will only be nice to you if you are purchasing from them. If not, good luck getting any sort of service or a return phone call for that matter. Left my camper with them for TWO weeks for an appraisal. The person (Sabrina) I was dealing with stopped communication with me entirely, and after speaking with two more "managers", one of whom was Jonathan, who also failed to help or even call me back, I ended up having to just go pick up my camper with NO help or even solution to my problem. I should also mention I purchased this camper from them in 2019. You would think they would want to keep up with past buyers to ensure quality and satisfaction, but they don't. read more

Bought a camper here. First day I tried to use it the power wouldn't work. I was 2 hours away and no one could service it under warrantee... I was told I would be reimbursed. 3 months later and I've been given the run around from hell and still haven't seen my 400+ Bucs. Not to mention they never mentioned the leak under the sink that was there from the start and now our floor is rotting. You guys are worthless! P.s. the run around would be defined as saying things like the reply below over and over but 3 months later not having followed through! read more

My name is Rick Wall, I went to Camping World of Statesville to trade a motor home for a travel trailer. Jerry Shirlin was my salesman, I would recommend you ask for him, he is truly a man of integrity. I have purchased many vehicles in my life, this was a very pleasant experience. I would definitely go back. read more

I dont want to give these guys a bad review because I am a firm believer that employees as a whole don't come to work to do a bad job or to be rude to Customers. A good working environment generally results in happy staff and thus happy Customers. A poor working environment generally results in bad attitudes and less than exceptional service. So to my point, my experience with Camping World has not been exceptional. I place that blame squarely on the backs of the owners and management and not the people who have to face the Customers everyday. My wife and I have been business owners, managers and the on the line working face to face with Customers. We are never rude to anyone and we generally are very easy to work with. A month ago I purchased a Radiance Trailer from Statesville CW and overall the purchase experience was interesting. The sales person was obviously new to the business and really knew little about the units and less about the sales process. Nice guy and I don't fault him since it was obvious he lacked training and nobody was mentoring him either. Being that we are not newbies to RV's we pretty much sold ourselves, left a deposit, filled out (the wrong) paperwork and when our financing was approved we came back to close. Closing was interesting. We were presented with Closing paperwork that (like the Carmax commercial) "the math does not make sense here". My wife and I are not stupid so we finally figured out we were being charged for warranties we did not ask for, service charges they did not apprise us of and other costs. After haggling and threatening to walk away, they fixed it. I am sure that someone has instructed them to put these charges in every closing document in hopes people do not notice or care, but that is a bad practice. This again is a management or corporate directive and it is a bit sleazy. If you buy from CW, challenge your paperwork and the math. So after 3 hours of closing, we took delivery. Camper had not been cleaned very well and there was hand prints and sawdust all over. Guessing they did not have time to clean things up. Last RV I bought the company had a detail-er come in and it was immaculate (Not a CW dealer). Person showing us how everything worked was somewhat knowledgeable but when we went to un-clip the TV to try the swivel, it would not un-clip...do you think he would get someone immediately to come fix it...nope. Again this is a process issue....there is no QC process or urgency to make it right. Ok, so now we are using it. We had CW put a slide topper on. Well it slides in and out, but it also collects water so we have to run the slide in to drain it. It collects A LOT of water and it was pulling the channel away from the wall. Took it in for repair. They looked at it and their answer was to put a beach ball under the cover so the water will run off. So I spent $600 on something that needs a $2 beach ball to make work!???? He says they recommend this all the time. My answer is why you selling a product that does not work? I went camping with 4 other couples who had RV's with toppers and none of theirs collected water like this. Ok..Dometic Brisk Air II....worked great for a month then started to rattle badly and seemed like the blower was out of balance. Made noise external to the unit as well as internally. Apparently some of these units have defective blower fans which causes this condition (Motor manufacturer defect). Took it to CW (same time as topper above). Tech said it sounded fine and there was nothing wrong. Again...I have had RV's with AC since 1972 and I know when a unit is not sounding right. Said they would look at it again from the outside and take off the shroud. My guess "nothing is wrong" will be the response. Service management with an eye to "surprise and delight" is missing. Again, based on the yelp reviews, it seems that someone in management would note the huge amount of unhappiness exhibited by Customers and start doing something about it. At this point I have a new unit with a new warranty and I cant get anything fixed. Why is that? Why did my unit get delivered dirty. Why are they selling a slide topper that required a beach ball to fix? Why is an AC unit with a very obvious rattle not found to be so by the tech? Basically I took it in for a week and a half to have nothing resolved. Next time I guess I will go to another dealer to purchase. CW is off the list. Going to look for a new service entity to work with my current unit as well. Statesville CW is just not a happy place and they need to do some work on their processes. The two stars is for CW Management...not the staff! read more