If you're into bad customer service, a rude lady who avoids helping you when you ask her simple questions, then this is the store for you. The only three people out of a store littered with employees spoke to us when we needed help; the young lady at the front door and the sales associate who showed us furniture along with the gentleman in charge of sales (it seemed). The blonde haired, middle-aged woman with glasses had such a bad attitude that when asked something, she just gave you a look that let you know you were bothering her. Not to mention the selection of supplies is horrible and cheap. Too bad there isn't another camping store to put this one out of business. Glad I've got another store at home (NC) I can go to!! read more

By far the worst experience ever. We went looking to upgrade our camper, the first sales representative was a complete douchebag. We asked if we could use the golf cart and his reply was well are you looking to do something today. Why does that even matter... we had 4 kids, two of which were little. He didn't even bother to help. The second sales representative seen us as we were coming out of a camper and took off the other way. This place is a waste of time and apparently doesn't want business. The sales representatives in the store were just as useless. "We don't know the prices...blah..blah...blah". Terrible place and will never consider doing business with this location again!! Congratulations on losing money jerks!!! read more

My husband and I had the BEST experience at our local Camping World in Myrtle Beach. Our first visit was spent looking at every Class A and Class C RV on their lot that we were interested in. Every staff member we encountered was friendly, welcoming, and hospitable. We were allowed to explore the lot on our own so we could discuss our preferences and so forth. We are not impulsive shoppers and wanted to be thorough in our search for our first RV. We left with a much better idea of what we wanted in a motorhome. A few days later we went back ready to talk to a sales associate and get a tour of several units along with the expertise of an associate who could answer any questions we had. I asked for Susie when we arrived (after reading reviews in this forum who highly recommended her). Susie spent a lot of time with us on the lot showing us a variety of RV's and telling us the features of each one. My husband and I have never owned an RV so we had numerous questions which she patiently answered. There was no pressure to purchase one that day whatsoever. We did sit down with her and discuss the unit we wanted, what we could afford, etc...,settled on a price fairly quickly, and purchased our first Class A motorhome. (A 2018 Forest River FR3.) The finance officers we worked with there were also amazing...Sof and Tony were both attentive and thorough in their duties. I think we got a great deal and had a fantastic overall experience! We highly recommend doing business here! read more

We stopped in on Sunday afternoon, May 27, 2018, shopping for a "step up" from our present travel trailer. We found one salesperson who asked us if we knew what we were looking for. We described exactly what we wanted, and he said he could show us several models that would be of interest to us. We got into his golf cart and he drove us to the furthest corner of their lot, and along the way, he asked us when we were interested in making our purchase. We told him possibly within the next month or so. He dropped us off and told us to look around, and promptly left us out in "Siberia", in the heat and on our own. Evidently his only interest was selling a unit "today". We never saw him again, and we had to find our own way out of the lot in 87 degree temps. Unbelievable! This is one place we'd never consider purchasing from. Management, are you listening? read more

Our camper buying experience was great...sadly it ended there. We took our camper in for repair because while traveling down the interstate, the refrigerator turned over due to it not being bolted to a stud. Camping world told us they would fix things up and would replace the entire fridge because it was not working properly. We dropped it off at their "service location" on our scheduled appointment time and John (our service advisor) told us it would be ready in a few weeks. He also shared that parts were taking some time to receive and we could take the camper with the dented front panel so we could use the camper and he would call once the replacement fridge was received. I never once received a phone call from them giving a status update or letting me know what the hold up was. After speaking with John on multiple occasions, they told me the fridge had come in and they were transferring the camper to their "sales" location to complete the work because the "service location" didn't have a tech any longer. He assured me it would be complete by Friday. I called Thursday to make sure everything was on track and the unit was going to be complete. Friday, I drove 3 hours to pick up my camper and when I arrived no work had been done to my camper and they informed me they would only be able to replace certain parts of the refrigerator even though they had ordered a complete new fridge that was sitting in their repair shop. After my "new advisor" assured me it the work would be complete In 1 hr I came back and everyone in the service department had been called in for an "emergency meeting". Needless to say the camper didn't get complete that day and now 2 week later I am finally getting my camper back with no apology or any remorse what-so-ever! I will do my best never to use camping world ever again because every time I spoke with someone I was always an inconvenience and a bother. I even spoke with the manager, Nelson, who told me he would check on the status of the repair and call me back. He never called and just passed it off to someone else to call me. After 4 months of my camper sitting at their location waiting to be repaired, we missed the majority of the camping season and ended up canceling several large trips due to this. I don't fault camping world for the delay in parts but their service, communication, and professionalism was beyond belief. Buyers beware. read more

My husband and I found a camper on Camping World - Myrtle Beach that was listed for sale at a good price. So we called about the unit. We spoke to Angela, an employee at the site. She was pleasant and helpful. We asked if she would send us pictures of the inside of the camper, and she did! She told us that to hold the camper for 72 hours, we would need to give her a $1000.00 deposit. Because we live 3.5 hours away from Myrtle Beach we went ahead and gave her the deposit using our credit card. We told her we would come to see the camper the next day. Needless to say, we received a call several hours later from Angela who stated that the price advertised on the website was an error and that they could not sell the camper at the advertised price. When we objected to this, her manager told us that he would only honor the advertised price that day! There was no way we could have made it to Myrtle Beach before they closed. We, in turn, explained that our deposit given in good faith was to hold the camper for 72 hours, and that we would come and see the camper the next morning - which would put us at Camping World about 26 hours after our deposit was taken. But we received another call from Angela stating that we were suppose to be there the day before (which was the day we put down the deposit) and that Camping World would not honor the advertised price. What happened to the 72 hour window we asked, and no fair or reasonable answer was provided!!!! So we spoke to her manager, Zack who explained he could not sell us the camper at the advertised price because he would lose money!!!!! Zack blamed Angela for not knowing there was an error in the advertised price!!!! I want to caution anyone who is considering buying from this company read more

I would rate them ZERO if I could. They had our trailer for 3 months to fix the refrigerator. When we received it back, it worked for 3 days. Their response was it was not their problem. Were told to bring it back to them, but most likely it was new problem, that would cost us hundreds more. read more

READ TO THE NEGATIVE REVIEWS...THEY DO NOT LIE. We tried trading in our boat here so we can get a camper instead for my husband since he travels for work. We were going to take a $10,000.00 hit on the boats value so we wouldn't have two payments (and one being an expensive lawn ornament). We were told everything was ready to go and all that was needed was for us to make the 2 hr drive with boat in tow to sign paperwork. As soon as we arrived I sensed something was up when all the salesmen were eager for my husband to unhitch the boat. While waiting we walked outside where we found out that the boat was being bought by one of the salesmen (they aren't that professional there and were talking about it not knowing I was the owner of the boat) I look over and they are digging through the motor of my boat. (not normal for a simple boat trade that is only going to a "wholesaler".) 4 hours later we were told that 2 pistons on the boat is reading really low by a manager, went and talked to the mechanic and only 1 was reading slightly low at 65 from a normal 90 average. Most likely due to build up. My husband asked if they had carbon cleaner and the mechanic said no but agreed it was probably build up. We were told by the manager that it needed a new power head even though it was already admitted by the mechanic that it probably needed to be cleaned and he was no where near a boat mechanic so couldn't give us specifics. (so how would the manager know) We left on the spot after four hours of them tearing apart my boat even though they are not licensed to do so. Brought my boat home had our boat mechanic look at it a simple cleaning and it was fixed within 1 hour. I should have believed the prior reviews but this place is known for telling you what you want to hear just to get you in the door then they waste your time. I am happy they did because we got a better trade value on our boat and ended up leaving with a nicer camper for cheaper elsewhere (in and out in 2 hours.) side note: the finance guy (Tony) we dealt with was kind enough to offer my husband a couple nights in a hotel since we sold our other camper under the impression that he would be leaving with a new camper. read more

Sgt. Lewis is very knowledgeable and took us to the perfect RV on the first look. It was everything we thought and more. Awesome pricing

Terrible experience with this Camping World. While camping in the area, we were repairing a water heater in one of the RVs that we are traveling with. The thermostat had shorted out and we needed to obtain a new one to finish the repair. I happen to notice that the Camping World mobile repair van was in the row next to ours. I went over to check if they might be carrying the part that we needed. The repair person checked and he had one but didn't know the price of the thermostat and said he would have to call in to get the price. Assuming the part would be in the $20 range we went ahead and replaced part and got the water heater working. Later I found out that the repair person came over to the RV owner and told him the part cost $62 and change. When I found our about the price charged I went to Camping World's website and found out that the part was sold in store for $22.99. I called Camping World and was eventually put through to the Service Manager. He could not explain why the price was so high and said he would check with the repair person and get back to me. I waited most of the day and still had not received a call back. I called a second time and was told that the Service Manager was with someone. I explained again to the person I was talking with about my concern about the price charged for this part. He said he would relay my message to the Service Manager. I never received a call back from the Service Manager. read more

Super friendly and knowledgeable service!! Best prices and selection on the Grand Strand!

Applied for a camper about 3 weeks ago. 12 days ago the finance guy called and needed additional information, which I gave. Said would be in touch the next day. That was 12 days ago, we've heard nothing! In the meantime we traveled a little over an hour away and bought a 2017 StarCraft and we love it!!! We were approved within 24 hours! HAPPY CAMPING AND GOOD LUCK. read more

DONT BE THE IMPULSE BUYER! I would recommend going anywhere else in the world to buy a camper than here! I am under the impression that camping worlds main and possible only goal is to sale campers! Sale you a camper and not care about the customer after that. We went into camping world knowing what kind of camper we wanted. The salesman being a salesmen tried his best to sale us on him. Well we learned after, just what we were told (by an employee of camping world) that their main and only goal is to sale a camper. Well being a very big company and not really having to care about your customers, I am sure does not bother you. Eventually enough customers will get it out there, how you do business. A brand new camper, having paid going on 3 payments and it has not even been in our possession more than a couple weeks. NOT consecutive weeks at that! New camper came to us not fully equipped with valves and fuses that it was suppose to have, also came with a leak. Not being fixed the first time, we take it camping and have the same problem, then being told by the service person they sent us it was never even fixed the first time (they had it over a month) now our second camping trip is again ruined. WE don't get to enjoy a camping trip, we have to spend our time at camping world yet again! This is ridiculous and we are sick of it. The lies and the promised phone calls. We will NEVER do business here again. People that camp get the word out to other campers, eventually people will know camping world does NOT care about its customers but only how much money they can get. read more

We have purchased 2 different campers from this location. We have had wonderful experiences each time. We have had to use service as well for warranty work and also were taken care of on the spot. We go and visit when we are in the area always love to see the new campers that are available. Sean, Tim, and Daniel are very helpful and knowledgeable. read more

After reading all the bad reviews I went into this store with a pit in my stomach just thinking about how bad the experience could be. Let me tell you what, it was completely the opposite. Susie was our sales gal, we had previously spoken to John & when we called back we asked for anyone but him because he acted put out on the phone a few days prior when we called to inquire about a specific travel trailer. Anyway, past that guy & on to our gal & the rest of our experience. We traveled across the US, found the camper we wanted. One was located in Tampa & the other was located in Myrtle Beach. Tampa's TT was $2k higher for the exact same thing, so we chose to work with the Myrtle Beach location. We showed up at 830am as soon as they opened, we viewed the TT that we knew we wanted and began the paperwork. We left about 10am, went for breakfast & walked the beach for hours. We returned approx 4pm & our TT was ready for walkthrough. They completely detailed it & did all of the inspection check list items. Jeff walked us through & spent as much time as needed with us, he gave us some good tips too. We finished the paperwork with finance, we added a few items like extended warranty & tire warranty. We had a gift card to the store so we bought a bunch of necessary items. The checkout ladies went above & beyond to find us coupons & deals to save us a ton of money on the items we bought! All in all we walked out with the exact TT we wanted with a fantastic experience from beginning to end. read more

Went here to pick up some odds and ends and to browse the store...clean and well stocked store . We decided to browse the new RVs as we are thinking seriously on upgrading when we were greeted by an employee who suggested we give our names and campsite we were staying at and we would receive a gift bag full of coupons and sample products...we were given their flag to fly in front of our trailer as the trade off for advertising. On the card we included our names ...campsite...campsite number and departure date which was a week after we filled this card out . We waited anxiously everyday for our package to arrive .....nothing came ! Huge disappointment ! We will not enter this store again and will be sure to let others know of this fail ! read more

Worst service centers of any kind I have ever dealt with. We have bought and had all our campers serviced with the one off Hwy 544 and 501 in Myrtle Beach for 9 years. (We are local residents and have given these 2 all our business.). Over the past few years they have progressively gotten worse. It is impossible to get an emergency repair done at either location. Other problems I have had are...not correctly repairing multiple issues, trying to get me to pay more than deductible, saying things are not warranty covered when they are, not knowledgeable enough to even show me how to access the plug for the outdoor fridge... (I figured that out on my own... had to cut an access panel under bed inside... Keystone campers are a joke!!). Anyway, both service locations have been a huge dissapointment. To the point now I never want to deal with them, nor any Camping World ever again. For most of the repairs needed, me or my husband have just done it ourselves because we dont want to deal with them. I used to feel like they cared, and that they were a great company, but everytime in the past few years I have dealt with the service departments, it has been bad. They are arrogant, rude and act like they are doing me a huge favor by even picking up the phone. We are camping this week and the AC has gone out among a list of other warranty issues. Understanding they are busy, I only needed the AC looked at right now and would do the other repairs in the off season. So, this morning we were hung up on 2 times, before even speaking one word to anyone. (So busy they dont even answer now, they just pick up and hang up.) Then, on the third try, I actually did get to speak to someone, but I was told I could leave a message and it might be a day or so before someone would call to make me an appointment. The earliest available appointment, even for emergencies, would be for a month from now. Called the other location, and again got hung up on before even speaking to anyone. When I finally got someone at that location, I got the same story... that nobody was available to talk to and had to leave a message, that they also were a min of 4 weeks wait for any type of appointment. So, both locations told us they are way understaffed with only one service person at each location to speak with...ONE service person at 9am, weekday in July?? That's insane! They need to manage the shop better, hire more staff, or even hire an overnight shift if needed to get their customers serviced. Camping World sells thousands of campers with a sales pitch promising to be full service and take care of all your camping needs... but they don't care at all. Especially disappointing in an emergency. Knowing we cant go camping around here without AC, that would mean we cant use the camper for the rest of summer, I asked if I could take it to someone other than a Camping World repair center to do the work under the Good Sams Extended warranty. I was told they didn't know about that, and it wasn't their problem... so, I asked to speak with management, the lady said no, that management is too busy, I said I would hold until they were available but without another word she just hung up on me. Called back, asked to speak with managemnt, the person who answered that time said they were management. I doubt that was true, but she was more professional. She also said that they were indeed only taking service appointments at earliest for a month from now, emergency or not, and that someone else would have to get back to me to even make the appointment. At least she was able to tell me that, yes, other non-Camping World companies could do warranty work, so I got that much help from her. The first other repair center I called was Camper Connection. (They came highly recommended by friends.) They were very professional, said they could do warranty work, and made an appointment for me for tomorrow. I hope I never have to deal with Camping World ever again... at least not the ones in the Myrtle Beach area!! read more

Avoid this place at all cost. Went to look at a Jayco Greyhawk. Sales person, Susie, rushed us through. While checking the unit over on the outside apparently she ask my wife if we were done yet. I heard the unit door slam and she was asking where I had gone. She was acting very put out. Susie needs additional customer relations training. Avoid at all cost. read more

Absolutely the worst experience we have ever had in sales and service. The salesman was new and told us the $80k camper we were buying was equipped with a built in generator. Only to find out after we bought it that it didn't have one. They said sorry he was new but didn't fix the problem. Then within the first month our camper had seven mechanical issues it took them 4 months and 3 service calls to fix six of the problems one couldn't be fixed. So at this time we were done with the camper and put it on consignment with them to get rid of it. They finally got it on the lot 3 months later sold it two months after that but the sell fell through but did not notify us until I called them a month later. We never go any calls or updates when it finally sold we found that out by checking it online. We called Zack the salesman 8 times and left 6 text messages before he finally got in touch with us. We have bought 3 rv's from other companies previously but never had any kind of experience like we faced from Camping World. Do not buy from this dealer you will be sorry. read more

Salesperson was great and did all he could do for us Service manager was good but service desk employees are not so helpful! Had to keep calling to get service done timely and when we got home they gave us a wrong slide out bar (oh and they were charging us for something that wasn't done, so check your camper and receipts)! The parts people are very nice and go overboard to help. The register help goes both ways, some go out of their way and others don't help. I will buy elsewhere next time. We have been to many other camping world locations and they are not like the one in Myrtle Beach/Surfside. read more

What a terrible experience. We told them, literally, right after introductions, that we were on the fence about an rv and just wanted to look. We were very upfront and vocal about the fact we were not going to buy today or for weeks, if ever. It was the first place we had ever even looked. We saw something we liked, but it was the first rv we had ever actually been in so we had no idea how it would compare to other brands or models. After looking at one we liked and 3-5 we did not, we headed back into the building and thanked him for his time and his help. At that point we found ourselves back in his office. He tried for a good 20 minutes to get us to sign something. When my husband got up to just leave he went and got his manager. "Didn't you love that rv? Don't you want to put a deposit down? If you like something on Amazon, you put it in your cart, right? Just put the rv in your cart. It won't be here long! What do I have to do to have you put it in your cart?" You get the idea. At the end my husband repeated for at LEAST the tenth time we had no intention of doing anything but looking today, he was angry they couldn't listen, and we would not be coming back-ever. He then had to nicely brush past the manager trying to block the door. It was ridiculous and infuriating. read more

Worst after purchase service in the world. They promised that someone would come out to the campsite the first time we had a problem. Front stabilizer jacks won't go down and we can get service in a month. Quote "we are just overwhelmed right now, we only have 3 service guys. " The service ended with the sale read more

I purchased a new camper from them in 2017 and brought it to them for warranty repair for wall paper bubbling up the next year. That is an indication of a leak. They billed the camper manufacturer for repair, water tested it and returned the camper to us. The next year in the same area the floor was soft, we brought it back. They admitted to me they never did all of the repair work the year before and now state they know where the leak is coming from. Heartland says, we paid you to fix it, its not our problem. After 5 months they inform us...oh well, your problem now. We pick it up and now the floor all down that side is soft in spots and falling through from not only the leak but the water testing, they sliced the linoleum and stained it from all the water testing, busted the wall board loose from the wall and cracked it, removed trim and never put it back, the book case wood is peeling and warped, and the wall next to where the leak is was scratched and stained from them "working" on it. The carpet is now stained. When I tried to pick it up, they wanted me to sign a paper about repair work, like they had not just about rendered my camper unusable, when i refused, Bradley told me i couldn't have my camper. At least he didn't tell me how much he's done for me again. He got his boss and we just signed that we retrieved our camper. We contacted the corporate office and have been promised that they will fix all the issues and make things right, but Mr Perez will not call or schedule this work to be done. It's now going on 6 months and many hours of my time dealing with the poor business behaviors of this branch of Camping World. Please folks, beware of any dealings with this branch of Camping World, make sure they do the work you paid your hard earned money for. Watch them very closely. read more

Be aware of this RV dealership! We were a very serious customer and looked at a RV in their inventory at their supposed sale price. After research, we found the exact Unit at another Camping World for $5300 LESS!!! We showed the salesman the cheaper price and he said he would talk to the finance guy. After 15 minutes of discussion, he comes back and begins talking bad about the other Camping World, and gives us a list of figures from the finance office, never letting us hold the paper to study??? They then offer 1/2 the value we paid for our 2014 RV that we had bought brand new and said they would not match the $5300 cheaper price listed by their own other Camping World location!! ABSOLUTE CON ARTISTS AT THIS STORE, STAY AWAY!!! read more

The negotiation/sales portion of the transaction was very easy and smooth. Sean from internet sales did everything he could to make us feel good about our out of state purchase, and was always available for any questions we had. The 3 star rating comes from the physical hand off of the actual trailer itself. I felt like I was rushed through the orientation with the trailer, and was quickly hurried off to finance. There were a few repairs that needed to be made/noted and the manager in charge of the maintenance staff seemed to be too busy to be bothered with my concerns. We waited around for another half hour to be checked out and sent off. No one seemed to know what to do, so we had to move the cones and just pulled out...I don't think it's a bad dealership, just too busy for the limited staff that seemed to be focused on other sales. read more

This first part of this review us meant for the Campers World store located on the service road next to Hwy 501. Myrtle Beach, SC Dick Pond location to follow at end. We received the Campers World Grill Fest mailer that invited people to stop in on Friday and/or Sat, 5/20/16, during their "grill days' and enjoy a free hot dog lunch on them. Instead of driving the extra 15 miles to the Dick Pond location where we usually do business, we thought of stopping at the closer store and look over the grills. We found out, however, there is no such thing as a free lunch. At least at this store. The grill was located outside near the doors. The young man said we could have the dogs on our way out. They didn't want any food inside, (that made sense). He wasn't going to give us one before going into the store. Upon entering a near empty store, I witnessed employees being instructed that only Good Sam's Club members were to be offered the dogs when leaving the store. Come to find out, the only way one could get their "free lunch" was to be a member or become a member of the Good Sam's Club even though the mailer clearly stated "Free hot dog lunch for everyone." To us that was false advertising at best. We were told it was the manager's idea. We brought it to the manager's attention that we thought it was deceptive and was received as if our comments didn't matter. To add insult to injury, signs were being put up after the event started indicating that this lunch was for members only. How cheap can they get!! The point being: I would hate to think how non club shoppers felt after spending money, being told they had to become members for a luke warm hot dog. Bad customer service. We are, in fact, members of Good Sam's but have never been treated this way at any other location. Upon leaving, we thought we would drive to the Dick Pond Location, Surfside, SC. to see if this lunch requirement was now company policy. It was as different as night and day. We were greeted with a warm welcome, a bag of warm popcorn and invited to the tent where lunch was being served. The hot dogs were hot, the chili was hot and excellent, the water was on ice and at NO point did anybody ask if we were club members. Sales staff in the store and on the lot were pleasant and answered our questions very professionally. GIVE THIS STORE HIGH PRAISE. If these two stores are tied together, the manager at the 501 store missed the memo regarding what is good customer service or wasn't bright enough to read their own mailer. read more

Where do I begin... I guess I could start by saying that they sell products that they do not stand behind. Keystone is garbage, and they accept no responsibility for their 3rd party vendors who make the products, that they put their name on. Multiple attempts to get help from service and sales go unanswered. The only thing people here like to do is make it someone elses problem. We were diehard Jayco owners for over 15 years with never an issue, within months of owning a Keystone we had issues start, and they haven't ended 3 years later. Beware, they just want to sell you a product and then they forget you. read more

One star for big selection, other than that personal customer service is lots of fast talking, promising you things to be done on your camper that don't transpire. Been promised requested equipment be installed on coach and even delayed a week for that to occur, then we drive two hours to pick up coach with an appt, yet it took 4 hours to get unit and none of the requested equipment was installed. During checkout, garage manager was very personable and had knowledge of about 85% of the coach, however more importantly they left me high and dry for hook up and escort out of their extremely tight parking lot. Absolutely no one came out, even though I was taking one of the largest units out of there. Felt like we were dealing with a fast talking stab and slab em salesman. P.S. got more help and courtesy from customers at the location. Recommend RV Outlet on Rte. 9, N. Myrtle Beach and ask for Greg. P.S.S. I know, I know, it's camping world and I should have known better. We are also still waiting for missing standard equipment on coach and have been told it has been fed-xed over 3 weeks ago. We all know Fed-ex isn't that slow. Promises, promises..... read more

We had a great experience buying a camper at Camping World. Chris Barnes was our salesperson. He was so helpful and knowledgeable. We enjoyed working with him. He gave us the information we needed and didn't pressure us into anything. He made sure we got through the whole process of trading in our old camper and buying a new one. read more

RV Service - Beware of the first meeting with MB Camping World Service department, they will draw you in on promises of how long it will take to do the work requested. Don't make plans......I was told by the service representative the warranty work on our new Winnebago would be about three weeks. After THREE MONTHS, with numerous emails and phone calls we were told our rig was ready. Little did we know, although we suspected it was not corrected, the bay doors on our rig pop open a few miles down the road. That led to several unresponsive emails to the service representative. Can't tell you enough how dangerous it is to have four feet of bay doors swing open in traffic. Since I live 5 hours away, and know Winnebago warranty work on new rigs can only be done by authorized dealers, I will be paying out of pocket to align the bay doors correctly. Winnebago knew about the poor latch system and came up with an engineering order on how to adjust the doors. I will not be going back to Camping World and I will tell everyone in my circle of the problems I've been having with service. The rating system should have a Zero Rating, so I can mark it appropriately. read more

I went with cash in hand, stock numbers of RVs I was interested in, had to wait for a salesman, when she finally came she pointed me in the direction of the used RVs. I noticed that people that were older were given the kit glove treatment. No stock numbers or prices displayed. So WHEN I found one I was interested in I would've had to walk back to the salesroom, inquire the price and discover it was out of my price range. Customer service sucks. I purchased an RV at another dealership. Giving them a star at all is too much! read more

They were great working with you to buy one. Service is another story. Hot water heater did not work on new one and also had a crack in the exterior of the camper. Still waiting on them to fix. Warning...if you are trading your old camper for one of theirs, make sure they agree to the price and not say, "Well....if everything is ok once we get it here we can give you this price as a trade in". They worked out a price with us and then on moving day, said the roof was bad on the old one and we needed to pay them $2500. Never mind that they sold it while we were moving out that day. Just a BIG disappointment. read more

Spent the day dealing with an RV issue at Camping World Myrtle Beach. Having bought two units from them I keep asking myself WHY I do this to myself. EVERY encounter includes RUDE service people who seem to think we work for them. Even after making an appointment the order wasn't in the system. We were told very nastily that we were at the wrong location and when I asked if they could still do the repairs he said "no". When I asked if he meant no, we'd have to take it somewhere else or no, they can't do it right now so leave it, I got yet another jerk response. When I got to my breaking point I asked him why he was barking at us, he informed me that we should never have given our unit to his guys, let them unhook it, take it to the back and schedule it for work. When I reminded him we thought we had an appointment he just rolled his eyes. Had to walk away. Went outside, asked another service member if he worked there, was trying to find my RV. He kept walking and went "yep" and kept going. Next year we'll be trading up and and I will never NEVER use Camping World. And further. Will make it my business to leave reviews on EVERY possible source to go with the thousand other bad reviews... and the reason why I'm posting this is this sign was posted at the desk in front is the jerk. It won't post here - Jpg but it said that customers aren't interruptions, we are why they have jobs. Clearly there needs to be some focused training on that. read more

It was a long day with a couple of communications issues between the GM and our Sales guy. We eventually got everything worked out with our new purchase and are very satisfied. Looking forward to our next camping trip. Thanks Camping World! read more

Absolutely worst service and unprofessional staff! I would never purchase another RV from them nor would I ever refer a friend or family member to them. They don't know what's going on and never return your phone calls once you make that purchase! read more

The one nice thing about our buying experience was our salesman Eric. We went to CW with reluctance because of all the bad reviews. We told Eric our concerns. His response was that they were aware and working to change their reputation. We found a unit that we liked and told him that we had a trade in that was not a year old and still under warranty. we brought our camper over the day before we were to close the deal and receive our new camper. We were presented with a bill for $1400 for "repairs" to our camper, most of which we were not aware of. My husband walked out because of his anger. I was subjected to bullying and intimidation until I agreed to give them $500. I should Never have given in but we really liked the camper. Their bad reputation is very well deserved. Buyers BEWARE! They will never get another penny of ours. We will have all our maintenance work done at RV Outlet in Longs, SC about 30 minutes from Myrtle Beach. read more

Not the best voyage upon trying to purchase an rv! My wife and i stopped in on vacation for reasons upon us it was raining a little out so decided to stop in, first of all no help by sales at all, we did run into a sales lady who told use to use an umbrella at the rear door they supply it was a mess half broken and would not atay open! Throw it away!!!. Came back the next day met up with a salesman who did show us many rv units but couldn't find one rv he was attempting to direct us towards sat down with hime to run a price on our rv and started the pressure sales tactics, left room and got his pressure sales manager, he started by down grading an rv we had mentioned and then started repling to my wife as honey,sweety, i was watching my clock to see how long my wife would put up with this jack wagon, 2 and a half minutes she unleashed on him we got up and left, he replied to me this is how he was raised in the south to reply to women, i told him maybe he was brought up wrong, Used Car Sales Tactics. read more

I only gave this place one star so I could post my story. In June 2016 my husband and I went camper shopping for the 3rd time at this place. This time we were looking to trade our used 5th wheel for a newer 5th wheel. The salesman we were gifted with was a total JERK! He followed us around and I told him I was looking for a nice used camper that hadn't leaked. He crudely stated that there are two kinds of campers,,,,those that have leaked and those that will! Makes you want to run right down there and buy one from them right now doesn't it? I also told him not to take it personally but that I was very straight forward and somewhat blunt, and he looked me straight in the face and said well guess what I am too! He told us that no camper on his lot would be put out on the lot without being looked at first and it wouldn't be leaking on the lot, I told him we had been there in April and came in and found one sitting on the lot, and it had leaked and the carpet was very wet. Then he changed his story to every camper will be gone thru after you buy it and before it leaves the lot. I knew he wouldn't give us anything on a trade, because I could tell the way he spoke to us. We went in and he ask us a bunch of questions about ours, and one of them was ,,,is there any delam on it. Which means the siding is starting to warp. My husband answered honestly and told him a very small place in the back. It was from the glue pulling loose not because it had water damage. There was no rotten places in our camper and it did not leak and it was in excellent shape with brand new carpet and padding. We are very particular people, but that didn't matter to him, He came back with his insulting offer and starting says because of the delam, our camper was worth 5000.00 less that it would be originally. My husband said well if I get it fixed are you going to give me 5000.00 more for it,,,he said NO! My husband got up and told me to come on...I stood behind and the JERK started speaking very loudly at me...saying how much less our camper was worth and just kept saying it to insult me. I looked him in the eyes and said your wrong, and walked out. Never once did they ask to drive out to the campground and look at our camper, we were just offered what they said the book said and subtracted a bunch for the delam.. Needless to say we went on up the road a little way and stopped in at Carolina RV. They were already closed, but the nice salesman loaded us up on a golf cart and took us all over the lot and spent about an hour with us, even tho they were closed. We found a brand new one that we liked. They offered us about what I expected and then we told them we wanted them to come down on it some more. That is when we learned the integrity of that camping center. They offered to come out to the campground and look at our camper. Which he said the dalam was not bad at all, and it was in good shape. I then said well...do we have a deal and he plainly stated YES. We were treated with respect at Carolina RV, and they did everything they could to make us happy. We left there satisfied that we had been given a good deal and we were treated like a customer should be. It didn't matter to them that I was a female and had a lot of questions, I am a person too, and not only men have questions! Camping world in Myrtle Beach is a terrible place, they are looking to shove campers out the door as fast as they can turn them out. If they are not willing to look at your trade, you should not bother trading with them,,that is a complete joke. How could they know what your trade is worth if they don't see it. You can bet it will be worth a lot more when they get it on their lot and get ready to sell it. I hope i never have to set foot in that place ever again, and once again if you are trading campers in Myrtle Beach,,,this girl recommends Carolina Rv of Myrtle Beach SC. They might be a smaller place but they treat you right! Thank you Carolina RV of Myrtle Beach...we LOVE our new Camper! read more

The worst service from sales people to the service people - First, while trying to look for a new RV - there was no sales people available to even talk with. When we finally got a salesperson he said he would give a certain amount for our camper and what the monthly payment would be. I asked him continuously if that was correct and after being there ALL day long - what he quoted for my camper went down and the monthly payment doubled. Second, the camper we purchased ELSEWHERE - the refrigerator went out. The camper was still under warranty - the camper is stored at Ocean Lakes Campground - of course, to keep the unit under warranty it would have to be serviced at Camping World :( so we placed a call at Camping World and three months later we are yet to receive a call back from anyone. We contacted the Camping World on Hwy 501 and they immediately came and got the unit from storage and it has been fixed and returned to store. My recommendations is use the one on HWY 501 - very nice service people and the job was done correctly and the communication with Jennifer was excellent. read more