My wife and I had a great experience at Camping World in Georgetown KY. We have never owner before and I always have a lot of questions. Chad Halsey was the salesman that showed us around. We gave him a price range and he showed us the new and used trailers in our price range. He answered all my questions and was super transparent, even made sure to get a team member from service to answer all my questions about solar. read more

When we went to pick up the camper the guy we had to deal with was rude and unhelpful. The other guys were nice but he ruined our experience. read more

I called in to their parts department 3 times today. The receptionist got down right rude, telling me that "he will call you back when he is available!" Never did I get that call back. If you think I want to buy an RV from y'all, you got another thing coming.. I was just looking to prep my truck with a 5th wheel hitch before I went out to find my work and travel camper. Whomever is the general manager of this place, or region; I'm telling you now, you are losing business. I will not call on your business for anything in the future. read more

While on an RV trip, my husband and I had some unexpected truck issues near Chattanooga, TN. With time to spare, we stopped by Camping World--and we're so glad we did! As avid campers, we realized our current RV was aging, and to our surprise, we found a newer one we absolutely loved. The entire team at Camping World Chattanooga, from sales to service, was outstanding. They went above and beyond to make sure we were completely satisfied. Everyone was professional, helpful, and genuinely kind. Even if you have to drive a few hours to get to Camping World Chattanooga, it's absolutely worth the trip. Highly recommend! read more

A one-star review is way too high. The service department is deceitful, incompetent, and in my opinion flat out liars. Buyer beware, you have been warned about the terrible terrible terrible and deceitful business qualities they provide. The work that they did try to do for me was was nothing more than elementary school quality. read more

Been lied to multiple times been waiting for 4months for a door that was damaged at delivery. Took over 2 months to receive plates since they kept lying about paperwork I will not and wish I would not have ever stepped foot in the door read more

Soo, I understand the thought of documenting potential buyers in a system to help make a sell, and perhaps find what the customer is looking for. I don't understand when asked why they ask for your license, phone and email, the answer is, " because we have to know everyone on the property in case something happens". I followed up with stating we have already visited 2 other Camping Worlds and have given all of that information. The response was a rude spoken response of "because we have a fence". All we were wanting to do is see a camper. We are buying one for certain. Not here. I can handle the truth, not deception. Note.. This attitude was not the same as other Camping World's I visited. The greeter scampi g World of Georgetown just cost you a sale. read more

We had a great experience here sourcing some last minute supplies and hooking into their 30 Amp power source. Very friendly folks - thanks especially to Caleb, Sha-Ron and Michelle! Much appreciated!! read more

Camping World - Georgetown - RV Dealers Near Me - Georgetown, Kentucky

Buyers Beware. I purchased a Volante 25 RL July 2023 brand new from Camping World in Huber Heights, Ohio. One year later, taking over a $9,000 loss, I wholesaled the trailer back to Camping World since I refused to sell this travel trailer to another individual or family. I see that Camping World simply placed the trailer back on the site the same day for $40,999 to the general public which is more money than I paid for it brand new last year ....This is also sixteen thousand dollars more than what they paid to buy it back from me. Such a despicable company. Unfortunately this trailer was in the repair shop for more time than I ever was able to use it in the one year that I owned it. It has had the kitchen sink, the bathroom sink,theatre seating pull cables, awning, the slide cable, slide seals falling off, the slide carpet, the shower fan, crooked breakers, mislabeled fuse box, the stove, window blind pulls, etc...repair issues ... But the most concerning was a wobbly toilet. It was discovered that Keystone had cut too wide a hole in the floor under the toilet and therefore the toilet flange bolts had nothing to bite into. Keystone and Camping World played me as the monkey in the middle and refused to adequately repair. When I brought my travel trailer in for repair work July 2024, I was told by a service technician at Huber Heights Camping World that my roof had a hole and needed to be replaced for $8,000. Once Camping World figured out that a Camping World technician at a different location had dropped a tool while replacing the shower fan creating the hole in the roof membrane... Then I was told that the roof hole could just be patched. I've been directly lied to in my face by several service technicians. The GM offered to sell me a new camper at cost and I drove for 2 and 1/2 hours only to discover that was a lie too. I will never give Camping World another penny of my hard-earned money EVER! When I bought my travel trailer from Camping World I was told I had to pay $1,695 for a PDI (pre delivery inspection) walkthrough which obviously wasn't done with as many issues that the trailer has ... I was also charged $325 for a single battery and $899 extra for a hitch. So when I say buyers beware.... take heed. Do not waste your hard-earned money or be deceived by this unscrupulous company. I am a older person and this was my teacher retirement savings that I spent in order to enjoy the latter years of my life and instead it has been one of the worst experiences I have encountered. Trust no one at Camping World...And whatever you do...DO NOT buy stock number 2440684P... It has a hole in the roof membrane and too wide of a hole cut in the floor under the toilet. My pictures below are of the Camping World ad and my own picture of the trailer so you can see it is the same unit....BUYERS BEWARE Update: If Marcus was at all interested you have my information including my phone number and address. I have called the Marcus number....so stop with the canned comments and actually do something. read more

Camping World - Georgetown - RV Dealers Near Me - Georgetown, Kentucky

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Don't walk away from this place, run as fast as possible. I was trying to get information on a motorhome that I wanted to purchase, and they claimed they sold it, that night and no one knew it was gone! A day later it's still on their website? False advertising? I don't think it was ever there! Buyer beware!!!!!! read more

Tyler and Steven were great to work with in the service department. Tyler went out of his way to help us get our issues with the grey wolf resolved. We are exited to get our travel trailer back on the road. Cudos to camping world Georgetown. read more

Camping World - Georgetown - Twin knobs at Cave run - RV Dealers Near Me - Georgetown, Kentucky

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The repairs department is a joke. Will never return calls and has had my father's 2022 camper since February of this year. Something different is always wrong or they don't have the parts/ordered/received wrong parts. The camper is always going to be ready next week-they started saying that over a month ago. read more

So we bought a camper from camper world in Georgetown, Kentucky we paid $18,000 and we paid for it to be delivered and set up well it got delivered but they didn't set it up. That was strike one. Me and my wife and my daughter lives full-time in it, but we had no water hooked up to it because we use the bathroom the shower and anything else in my mom's house So we have been smelling this awful smell, and we couldn't figure out where it was coming from but we decided to do some remodeling well guess what? I took off the toilet and to my surprise the black tank was completely full of the previous owner shit And piss and it sat on camper world's lot for two months before we bought it Since then me and my wife and my daughter has been getting really sick So that's why I am posting this and if anybody knows any good lawyers, I would really like the help My number is 5022930913 read more

I had never been here. We was wanting to see what all in the store. We're looking at campers for retirement. It was really nice not having some pushy salesman walk around with us. We were able walk around the lot & check out camper we were interested in. read more

Camping World - Georgetown - Nice 5th wheel we looked at - RV Dealers Near Me - Georgetown, Kentucky

I needed to empty my tanks. They were able to direct me to where the dump station is. I was able to empty tanks and fill water before continuing on my way. read more

We were traveling to a KY campground that doesn't offer late arrivals. We would not make the check in time. I called Camping World of Georgetown & was immediately accommodated with an overnight place to park, plug in, and use the dump station. While this is a normal perk of purchasing from Camping World, I'd like to note, I called just before closing time & the service dept had already closed. The girl who answered went above & beyond to make sure we had approval from management to stay overnight as well as walk me through where to go upon arrival since I'd arrive after closing time. Even the overnight cleaning crew was thoughtful & made sure to announce themselves so we were not startled setting up! read more

Camping World - Georgetown - Our setup for a last minute overnight stop - RV Dealers Near Me - Georgetown, Kentucky

If you are thinking about buying a camper from Camping World make sure the service department will make good on your sales mans promises. I was told I would have two year inspection and winterization by my sales person. When I called for that service at the end of the year the service department told me they didn't do that, but for $200 they would winterize my camper. I had others problems that they didn't address, but the service people are very friendly when telling you no! read more

After visiting our central Kentucky CW location a few times, I must update my review. Lets start with pricing... they send out frequent emails announcing sales. BEWARE that the prices online do not match the store prices. I mean, I get the fact that they have a brick and mortar building to upkeep, but I personally think it's misleading. On to the service department, which they should call the "lack of service department". Let me start by saying, we didn't buy our RV there. So, I get it if they're trying to service their customers, but they should just say that. Because blatantly lying and saying that they'll return the call is unacceptable. Back to the story, so, after being told "john doe" (I won't name actual names) will call back, we wait a few days after said quoted days. Meanwhile it rained and the leak just got worse. Finally, a few days after the quoted days, my husband stopped by to pick up a few items and asked for "John". What do you know, he was face to face with him. He started giving every excuse possible as to why he didn't return the callS. Shew, I'm glad we detected the unprofessionalism and shadiness BEFORE we left our RV for repairs. read more

I currently went into camping world this rainy morning trying to order a thermostat for my 2013 camper. I first went straight to the back counter and was rudely met by a guy with a few piercings. I felt like I was being talked down to by a guy who boasted about only scheduling and booking appointments. Then he proceeded to borate me and tell me he couldn't help me with a part or question with a particular part because "it took money out of his pocket." That sortof response doesn't make me feel welcome. He then proceeded to brag about how they charge $190/hr for tech. No sir, you only book and schedule appointments. money does not come out of your pocket. last time I checked, i schedule most of my appointments through a website. I then proceeded to wait at the parts department for a while with no answer. tick tock, tick tock. it was a good 10 minutes before someone even showed up and when he finally did, he was again rude and talked down to us like we were dumb. Sorry sir, if I knew the answers, I wouldn't be asking questions. He then took my phone while I was trying to show him a picture and he was pretty aggressive with it. Pounding on it hard with his little fingers. I was honestly appalled and felt very uneasy in the situation. This guy had a very colorful tattoo on his right forearm. I just wanted to have a nice experience after getting out of the rain and gloom of this morning but instead, Camping world of Georgetown made my day even worse! Also, the music was sub par. read more

Brought my travel trailer to sell after being given a quote and driving two hours. I was then given a report wanting to charge me to replace a brand new battery, in which was a lipo 100ah but that wasn't the stock one so deductions, they went on to tell me because it was painter they had to replace all the wall boards and that was 5k!!! This is a 5 year old perfect condition travel trailer. Don't get duped with insane evaluations and then bogus deductions. Do not make the mistakes I did and bring your rv here for sale! Just the worst! read more

We have seen many changes at the Camping World in Georgetown over the last several years. Through the Covid they have worked through many challenges, with parts and personnel, if we were willing to work with them. We have visited many other camping worlds through many states and have not been treated as kindly as we are here. Thank You !! Stan Hack read more

Bought a travel trailer camper. We paid a good amount for this brand new camper. The first time we took it out the AC kept shutting off. We did not get a good nights sleep because the camper got so hot. It happens during the day too so we cannot leave our dogs in it for long because the AC shuts off and the camper heats up. It took forever to get an appointment and then we had to take a Saturday and drive it down and another one to pick it back up. They couldn't find anything wrong with it. The issue continues to happen making the camper unusable in warm weather. What a waste of money! Very disappointed! read more

I think our RV fell into a black hole at Camping World of Georgetown, KY. We had a December 10, 2018 appointment to have warranty items addressed. It's now January 15, 2019 and NOTHING has been done. The employees are very nice people to talk to but, as far as completing the job, this place is sorely lacking. We're very disappointed in Camping World. read more

Camping World - Georgetown - Some day we hope to take this beauty for a trip... If only Camping World would do the job. - RV Dealers Near Me - Georgetown, Kentucky

This place is a ticking time bomb. Aggressive and hostile sales people who refuse to wear masks and are looking to pick a freedom fight. Lazy ladies in front who get annoyed by customer questions and are quick to tell you to wait for someone else to answer. Shockingly, the service department is so honest they turn you away from getting anything done because they "don't have the right skills" on staff. Shut it down and clean house. Management is incompetent and responses from Good Sam do not get implemented!!! read more

Buyer beware of the parts and service dept. We needed a brake controller done. Called them up and THANKFULLY they were booked until mid August. Yeah you heard that right. It is 6/16. Sounds like they need more help. Well they quoted me one hour of labor. So I started doing some research. The brake controller is actually plug and play, harness right there on the Jeep and the job is literally a 5 minute job in which they were going to charge me $130 for an hour. YouTube and google are your friends. Watch out for those labor rates and times quoted. Do your research. read more

I only went here to dump my tanks and get water. I called to ask if they had a dump station. The woman who answered was so friendly and replied, of course, you're welcome to it! When I got there a friendly and helpful forklift driver, escorted me to the dump station. That kind of service for a person who didn't buy anything! When I need something for the RV, I will keep them in mind. Five stars isn't enough. Many thanks for the great service!! read more

Took a visit there yesterday for grill shopping. Probably had 9 displayed. Looked for 40 minutes or so. No one offered to ask if I needed help (which I did). I know I was not going to spend $80,000 in the cubicle area but would have been nice to have service to help narrow down features and prices. But Lowe's got that purchase-- no help there either. Just thought if you have a bunch of people sitting in cubicles some could have come out an been attentive. read more

My wife purchased a unit from Steven Garcia and we have had multiple small issues with it plus a nice size leak in a window and have water POURING in.... They one time sent a rep out to repair the leak. (The leak STILL is there) Steven recently sent an email explaining that his help has concluded even though the repair was not actually repaired. He wants us to bring the unit to them when it's on our out of state property as a vacation retreat. I called the dealership and their Rep Ruth hung up on me when I insisted her get in touch with the GM. In the many calls, he's rarely there onsite at the dealership. The receptionist would not send me to the GM's VM, only to Steven's again. Concerning how they have no ownership in their faulty and incompetent "repair." Worried what kind of mold is growing due to their lack of integrity. They have been far from helpful, once they get their money they disappear. We will never buy another RV from a camping world after this experience. read more

Service and parts function suck! No effort. No return calls. Call and the person you need is at lunch. If it isn't an add on item from the store you probably can't get it. Or it will take weeks. We bought out Winnebago new from them and the purchase went fine. After that you are on you own. Winnebago, get rid of this dealer.... read more

Poor Service. After an oil change we were on the road continuing our trip and the oil pressure gauge began running high, checked oil level and it was way to high. Called Kenny Brock at the service counter, explained our issue and tried to coordinate stopping at the next Camping World on our route to have oil drained. He called back and said the service department was closed at the store coming up. He said we could get it fixed anywhere and he'd cover the bill. It was now after hours and we made it home. Later I take it my local shop, after multiple unanswered emails and calls (really, out to lunch at all hours of the day?) Kenny Brock again says they'll take care of it. They never did after repeated attempts to contact. Spec for my engine is easily googled at 6.5 quarts oil capacity. My shop drained almost 9 quarts. read more

We went to CW to look at a fifth wheel. Our salesman was Tim. He was extremely knowledgeable and helpful! Entire staff was phenomenal. I would highly recommend Tim to anyone! Great service and we were very satisfied. read more

I took my Class C to Georgetown KY to have them look at my slideout that was leaning to one side when let out. I open it to show them inside were there was light showing from the outside because of the lean and pointed it out to them from the inside. They took it into the shop bay. It took them 15 min. and gave it back to me and stated they will send me and estimate by email. When I got home and pulled out my slideout, to my surprised the panel next to the light, that was shining through from the out side, that I showed them was severely damaged. There was no reason for them to touch that panel. The panel was pulled from the wall, which had staples attached to the rubber. The rubber is full of holes and the panel an the rubber strip is hanging half way up the wall. I call the CEO and complain. They gave me the run around. After so many calls. They told me, they called Georgetown and The shop supervisor told them " They didn't do it and that they told me they could not fix my slide out problem". LIES.... CEO told me "Because the shop supervisor said that, they will not responsible and that I should have insurance." My insurance doesn't fix damage done in a shop. So, they didn't fix my slideout and on top of that, it will cost me $1,028.90 to fix the damage they cost and all I wanted was can you fix the leaning and if so give me a price. If anything people, when you have them look at you RV. Don't let them take it into the bay unless they are going to fix the problem and check behind them before taking it off there lot. The one thing that really bothers me, is that I told them before they took it into the bay, was "TAKE CARE OF MY BABY". Also, the CEO didn't believe me. RUN people run and if you don't run. Just be on guard when taking your expensive property to them. It may cost you unnecessary money, too no fault of yours. RUN don't walk. Also, I don't live in Los Angeles, CA. I live in KY. read more

Camping World - Georgetown - This is the damage they cost me. - RV Dealers Near Me - Georgetown, Kentucky

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This Camping World was very good at the beginning when they first open they was helpful friendly do whatever they could for you now the parts counter service is rude crude and socially unacceptable if you didn't buy your RV or camper from them or it's over 10 years old they don't want you there they want you to buy their other stuff the consumer products that's on display checkout is very friendly they welcome you when you enter and they are very helpful at the checkout parking is plentiful a little scary sometimes if you got your shopping cart on the hill but if you need a consumer product that you can't find anywhere else stop in don't order online either they record everything and if you say one word that's wrong and they send you what they think you meant you have to pay return shipping if you can find what you want somewhere else at another camping supply establishment shop at it. I have shop at this one many times but I'm going to go somewhere else for parts and service. read more

Camping World - Georgetown - RV Dealers Near Me - Georgetown, Kentucky

We have a great experience with Camping World of Georgetown, everyone was very helpful. Mic was our salesman and made sure we got exactly what we wanted and Kris done our initial walk thru and he did an awesome job. We appreciate them so much!! read more

Not sure where to begin. They have not been truthful on anything. I needed a trailer for my husband to quarantine in due to the fact he is an essential worker. After picking out a trailer online I went to the dealership to do a walk through and sign the papers. The staff did not and would not wear masks as required for business to be open. I was given a time to show up at 3:30. I arrived about 3:10 so I could see what else I would need. They immediately took my credit card to pay the down payment. then I was told just to wait, and wait and wait, finally after about 30 minutes one of the employees took me through the walk through. Everything seemed fine except that the unit was very dirty from being outside and needing to be cleaned from winterizing. This I was told would be done. I did notice that the trim on the front looked odd to me so I took a closer look, and it appeared that due to the dirt and that there are little lites in the trim it made the trim looked pieced. nothing else was on the front of the unit except for the dirt. I then had to wait and wait and wait, all the while no one was keeping social distancing or wearing masks. Then I was told to go through the store with a lady to help me get the extra supplies I would need. I paid for all of that and put the supplies into the car and then still had to wait and wait and wait. Finally a little before 6 the sales manager had me come into his office to sign the papers. The agreement was that when I received the check from our lender I would get it to them, in approximately 3 days This was a Friday, on Monday I got a call wanting a personal check stating they didn't want to wait for the lender check. I told them no. The lender check showed up later that day and we let them know I could get it to them the next day. They did not want to wait and sent a salesman to my house to pick it up without informing me that anyone was coming to my house. The unit arrived Wednesday after I had to wait and wait to find out if it was even going to show up. The trailer was not washed on the outside at all, and there is remnants of travel stickers on the front of the trailer that were not there when I did the walk through. The lines and tank had not been flushed from the winterizing chemicals, there are at least pieces missing from the window coverings, and there are no keys to the door. This is all I know that is wrong or missing at this point. After several attempts at calling to rectify the situation, there are still no keys for the door, they did not want to retrieve the unit to clean it stating that my husband would be here too soon, and no one is taking any responsibility for anything. In addition, a friend who owns travel trailers states that even though he likes the trailer and its layout it is not a new trailer but a used one. The papers we signed and all their advertising stated this was a new trailer. I called corporate customer service and was told that they didn't deal with those things and that I needed to call the dealership. On Camping Worlds website there is a picture of their CEO Marcus Lemonis with the statement "If you aren't happy, I'm not happy" right next to his picture. Really, obviously that is not the case. All I know is that my husband cannot stay in the trailer in the condition it is in safely. This is pretty sad due to the fact that he has always put his life on the line for the safety of others. read more

Horrible customer service, communication. Worst service department I have ever encountered. Stay away.

I have never been SO disgusted by a company and it's business practices. I need supplies to finish restoring an old camper, caulk, vinyl tape ect...and spent almost $110. When I got home I realized the 3 tubes of white caulk were wrong and I pick up black and beige. I returned to the store the next day to exchange them. NO PROBLEM I'm told at the counter just get the correct ones. This is where it turns UGLY. Do you have your receipt?.... No I'm just exchanging these for the correct color, she rings them in and they ring up for significantly less than what I paid for the day before.....I question this and I'm told the price went up yesterday morning....Ok I purchased them in the evening and paid the current price.....then I'm told I had to pay the difference to get the correct product. $10.50 MORE. I should have taken the originals and gone home to get the receipt, but I had to have them. I was very calm but I signed the CC receipt with a FoUr letter word and a sheep. Now day 3, I take both receipts back to CW and the coward behind the counter that tried to screw me the day before ran for the back room and did not come back, a new sales girl asked if she could help me and I showed her the receipts and gave her the short story. She was very confused why they would do that.....we double checked all the prices and made sure they was correct. Now for my refund, as she rings everything up a very young man comes out and stands beside her and starts staring at me. I ask if I can help him and he tells me He's the "acting" manager.....I grin to myself and say yes, you are "acting"...I ask the "acting" manager if he is aware of the mistakes his company has made ....(crickets)....I then ask why he is not the one ACTively not fixing the problem....at this point he looks like a scared virgin at the high school prom. My sales associate savor gives me the refund and as I go to sign the receipt it's still not right but this time to my favor, I explain I'm not trying to screw the company like they tried to do me the day before... "ACTING" manager tries to crawl under the desk. My savor says don't worry and have a great day sorry for the problem. read more

I purchased a Jayco North Point 5th wheel in February the Georgetown Kentucky dealership. When I took delivery the trailer was missing the parts to the outdoor kitchen grill. I have sent repeated emails to the service manager Shawn Smith to get this resolved and it has fallen on deaf ears. I have sent repeated emails to multiple people at the dealership and still no replies. Is this the way a customer gets treated at Camper World?? Once you get the sale complete and the customer takes delivery you forget about them? I'm very disappointed in the level of service I have received after the sale. read more

Parts guys were absolutely great! I have an older camper that needed some odd parts. They went above and beyond to find me everything I needed! read more

My review is pending After having a misunderstanding about warranty we are working to try to resolve the issue