Where do I even begin? As first time inexperienced camper owners we were reluctant to go to Camping World because of things we read online. I have to say that after exhausting every other option, I finally turned to Camping World and to be honest I wish I had come here right away. This was the best experience I have ever had with a business. From sales to service, we left with such a good impression. Our sales person Callie was just incredible. She was patient and she was kind and she was knowledgeable. She even came in on her day off to help us. Austin was also incredible and this business is very lucky to have him. He stopped at nothing to make sure our dreams came true and that they came through the way we wanted them to come true. Sam was also very helpful and knowledgeable. Then we got to meet the incredible team in the service department. First impression was Ms. Leslie at the front door, who is so warm and genuine. She shared our excitement as first time camper owners and gave us wonderful advice. Then Ms. Cheryl McCann, an exceptional lady full of expertise and laughs. We sure will miss her. She made the whole experience fun and memorable for us. We look forward to seeing her again. Then we've got Gabriel Cowles in service. He took our complicated situation and resolved it with ease and a smile. Definitely grateful for his support and patience. He connected us to Mr. TJ Feehan. The true hero to our story. He stayed after his shift was over to help us be able to get on the road that very day on our first adventure. After a long day he said I'm not going to leave these guys hanging until tomorrow, I'm going to do everything I can to help them. He installed our weight distribution system for us with hard work and experience. He helped us understand how the system worked and walked us through the process. This man took an already incredible experience and sent us on our way in the best way possible. Because of the Team at Camping World Georgetown, we will be lifetime customers and will be forever grateful for the experience that we had with them. Don't believe everything you read online about Camping World. Give them a chance and you won't be disappointed. read more

Camper was dropped off to be serviced and 3 weeks later it was never done. We called numerous times for an update and no one called back.

Received a quote to buy our RV for around 40k. After their inspection received a quote for 20k. They claimed they found many things in the inspection that weren't actually broke or defective. They were however correct on several others that need attention. It's a used camper not brand new as their inspection process seems to imply. There is certainly not 20k difference in the items that need addressed. Wasted my time and my fuel to get there and back twice. I don't buy a used car expecting it to look brand new. read more

My wife and I had a great experience at Camping World in Georgetown KY. We have never owner before and I always have a lot of questions. Chad Halsey was the salesman that showed us around. We gave him a price range and he showed us the new and used trailers in our price range. He answered all my questions and was super transparent, even made sure to get a team member from service to answer all my questions about solar. read more

i bought an very expensive camper from georgetown ky dont dont ever buy anything from these people - they delivered adter a lengthy day sales person was very nice and helpful but::: i had it not even 24 hrs 2026 brand new forest river campsite elite 36k had a water leak in a light fixture- window leaking - window shade ripped - hot water heater not working - couldn't empty holding tanks- bathroom upstairs have to buy a new faucet will not run hot water - had to buy new shower nozzle out of my own money because they had debris in it - then i called text and even took video - manger or repair people wouldnt even speak to me manager never ever called me back this lasted for three days i reach out to forest river and forest river customer service and they semt emails ti tje georgetown the manager and repair person told me if i got anyone to work on it i would have to pay the travel truck from knoxville out of my own pocket now let me remind u i had paid for it and even had it 24 hrs -- so after getting really ugly and threw a fit and had every one send an email the manager finally agreed to pay kodiak from knoxville to one fix it never heard back from them have used it one time came back this week frig compl off lost all groceries i went through all weekend as a women trying to fix it myself and talki g to forest river all weekend the techs called them this morning very short with me after remember owni g it for less than three weeks and using it one time repair man very short with me and a smartee and told me i could call knoxville again but i would have to pay them i said absolutely not --well i will send an email to my manager it maybe a couple of days ok a couple days in 100 degree weather no frig im sure everyone gets my point -- then come back today after two hrs now all my outlets not working called again repair wont even talk to me so fair warning to anyone that buys from camping world george town ky __do ur homework read reviews and put these crooked people out of business buy a used camper or go somewhere that is not a scam a small business but do nit even go in this junk olace and then they followed me out the door trying to sale me more warrantys and said come on let go some of that green and purchase these if you need to purchase from these crooks you need ur head examined if u need more info send me a text i can sure help you decide really fast they need to be brought out in public of what crooks they all are saddened i didnt do my homework maybe i can prevent someone else from going through this hellish episode from buying from georgetown ky camping world you will regret it i start thinking about the smaller place with campers as i turned into their parking lot it has been horrible please bypass this place read more

i am traveling through the area today. i have a problem with a window on my camper. i went to camping world in georgetown kentucky. i was there at 9am when they opened. i just wanted them to take a look at it and see if they could fix it. they said no way and they were booked for weeks. i then went up the to Blue Compass just up the road. they were willing to look at it. the tech worked on it for 20 mins before he said he could not fix it today. at least they took a few minutes to look at it and charged me nothing. i give props to blue compass. camping world left me wondering why i even do business with them. read more

We had a spectacular experience purchasing our camper last year, but I scheduled a service appointment for routine maintenance with our warranty and I have had the worst experience imaginable. I would give them less than a star if possible. The day I dropped it off, April 22, I was told to expect to pick it up in about a week. A week goes by, I've heard nothing. Two weeks goes by, I've heard nothing. I finally called to get an update and I was told that a technician hadn't even looked at it yet and that it "would be escalated and taken care of as soon as possible." But, then another week came and went. So, I call again just to receive the exact same answer that "it would be escalated and taken care of, but it still hadn't been looked over." I told the service representative, "respectfully, you said this when we spoke a week ago. I've now made a month's payment on our trailer and haven't even had the opportunity to use it." The representative then offered to add me to the email that she was sending to her manager so that I could see their responses regarding our camper making no progress in their shop and that it needed taken care of. That was on May 7 and by May 14 there had been no response to that email chain. On May 14 is when I sent an email to the chain asking for an update and was told it had been viewed by a technician and a work order was sent to the warrant company for authorization. They estimated this could take *ANOTHER* 3-4 weeks and our camper had already been there for a month at this point. By May 27th, I yet again had to inquire about an update and was told they were waiting on parts and hoped they'd be in by June 9. I dropped my camper off on April 22 for a ROUTINE service. So I have now emailed them on June 11 to find out when my camper will be ready because we have a trip that has been booked for MONTHS and is no longer refundable in one week. I was told it would be finished by end of day Friday (6/12) and that I could pick it up Saturday morning. I called Saturday (6/13) right when they opened and asked if they needed to know when I would be there or if I could just show up to pick it up, considering we were driving an hour to get there, and I was told I didn't need to give them a heads up but to please be patient with them when I arrive because it could take a minute to have someone pull it around and that Saturday's are there busiest days. So we decided it would be easier for everyone to pick it up on Sunday, but I just arrived and was told there was no one there from the service department, no way to move a camper to be picked up. You run an entire dealership and don't have something to move a camper at all times? I was completely dismissed by 3 different employees there and never once did anyone try to accommodate or assist at all, they just pushed the blame onto someone else and told me to just drive an hour home to drive an hour back to get it tomorrow. I've never experienced worse customer service before. Absolutely atrocious. read more

When we went to pick up the camper the guy we had to deal with was rude and unhelpful. The other guys were nice but he ruined our experience. read more

I called in to their parts department 3 times today. The receptionist got down right rude, telling me that "he will call you back when he is available!" Never did I get that call back. If you think I want to buy an RV from y'all, you got another thing coming.. I was just looking to prep my truck with a 5th wheel hitch before I went out to find my work and travel camper. Whomever is the general manager of this place, or region; I'm telling you now, you are losing business. I will not call on your business for anything in the future. read more

While on an RV trip, my husband and I had some unexpected truck issues near Chattanooga, TN. With time to spare, we stopped by Camping World--and we're so glad we did! As avid campers, we realized our current RV was aging, and to our surprise, we found a newer one we absolutely loved. The entire team at Camping World Chattanooga, from sales to service, was outstanding. They went above and beyond to make sure we were completely satisfied. Everyone was professional, helpful, and genuinely kind. Even if you have to drive a few hours to get to Camping World Chattanooga, it's absolutely worth the trip. Highly recommend! read more

We had a great experience here sourcing some last minute supplies and hooking into their 30 Amp power source. Very friendly folks - thanks especially to Caleb, Sha-Ron and Michelle! Much appreciated!! read more

Camping World - Georgetown - RV Dealers Near Me - Georgetown, Kentucky

Been lied to multiple times been waiting for 4months for a door that was damaged at delivery. Took over 2 months to receive plates since they kept lying about paperwork I will not and wish I would not have ever stepped foot in the door read more

A one-star review is way too high. The service department is deceitful, incompetent, and in my opinion flat out liars. Buyer beware, you have been warned about the terrible terrible terrible and deceitful business qualities they provide. The work that they did try to do for me was was nothing more than elementary school quality. read more

Buyers Beware. I purchased a Volante 25 RL July 2023 brand new from Camping World in Huber Heights, Ohio. One year later, taking over a $9,000 loss, I wholesaled the trailer back to Camping World since I refused to sell this travel trailer to another individual or family. I see that Camping World simply placed the trailer back on the site the same day for $40,999 to the general public which is more money than I paid for it brand new last year ....This is also sixteen thousand dollars more than what they paid to buy it back from me. Such a despicable company. Unfortunately this trailer was in the repair shop for more time than I ever was able to use it in the one year that I owned it. It has had the kitchen sink, the bathroom sink,theatre seating pull cables, awning, the slide cable, slide seals falling off, the slide carpet, the shower fan, crooked breakers, mislabeled fuse box, the stove, window blind pulls, etc...repair issues ... But the most concerning was a wobbly toilet. It was discovered that Keystone had cut too wide a hole in the floor under the toilet and therefore the toilet flange bolts had nothing to bite into. Keystone and Camping World played me as the monkey in the middle and refused to adequately repair. When I brought my travel trailer in for repair work July 2024, I was told by a service technician at Huber Heights Camping World that my roof had a hole and needed to be replaced for $8,000. Once Camping World figured out that a Camping World technician at a different location had dropped a tool while replacing the shower fan creating the hole in the roof membrane... Then I was told that the roof hole could just be patched. I've been directly lied to in my face by several service technicians. The GM offered to sell me a new camper at cost and I drove for 2 and 1/2 hours only to discover that was a lie too. I will never give Camping World another penny of my hard-earned money EVER! When I bought my travel trailer from Camping World I was told I had to pay $1,695 for a PDI (pre delivery inspection) walkthrough which obviously wasn't done with as many issues that the trailer has ... I was also charged $325 for a single battery and $899 extra for a hitch. So when I say buyers beware.... take heed. Do not waste your hard-earned money or be deceived by this unscrupulous company. I am a older person and this was my teacher retirement savings that I spent in order to enjoy the latter years of my life and instead it has been one of the worst experiences I have encountered. Trust no one at Camping World...And whatever you do...DO NOT buy stock number 2440684P... It has a hole in the roof membrane and too wide of a hole cut in the floor under the toilet. My pictures below are of the Camping World ad and my own picture of the trailer so you can see it is the same unit....BUYERS BEWARE Update: If Marcus was at all interested you have my information including my phone number and address. I have called the Marcus number....so stop with the canned comments and actually do something. read more

Camping World - Georgetown - RV Dealers Near Me - Georgetown, Kentucky

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Soo, I understand the thought of documenting potential buyers in a system to help make a sell, and perhaps find what the customer is looking for. I don't understand when asked why they ask for your license, phone and email, the answer is, " because we have to know everyone on the property in case something happens". I followed up with stating we have already visited 2 other Camping Worlds and have given all of that information. The response was a rude spoken response of "because we have a fence". All we were wanting to do is see a camper. We are buying one for certain. Not here. I can handle the truth, not deception. Note.. This attitude was not the same as other Camping World's I visited. The greeter scampi g World of Georgetown just cost you a sale. read more

Don't walk away from this place, run as fast as possible. I was trying to get information on a motorhome that I wanted to purchase, and they claimed they sold it, that night and no one knew it was gone! A day later it's still on their website? False advertising? I don't think it was ever there! Buyer beware!!!!!! read more

Tyler and Steven were great to work with in the service department. Tyler went out of his way to help us get our issues with the grey wolf resolved. We are exited to get our travel trailer back on the road. Cudos to camping world Georgetown. read more

Camping World - Georgetown - Twin knobs at Cave run - RV Dealers Near Me - Georgetown, Kentucky

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The repairs department is a joke. Will never return calls and has had my father's 2022 camper since February of this year. Something different is always wrong or they don't have the parts/ordered/received wrong parts. The camper is always going to be ready next week-they started saying that over a month ago. read more

I had never been here. We was wanting to see what all in the store. We're looking at campers for retirement. It was really nice not having some pushy salesman walk around with us. We were able walk around the lot & check out camper we were interested in. read more

Camping World - Georgetown - Nice 5th wheel we looked at - RV Dealers Near Me - Georgetown, Kentucky

So we bought a camper from camper world in Georgetown, Kentucky we paid $18,000 and we paid for it to be delivered and set up well it got delivered but they didn't set it up. That was strike one. Me and my wife and my daughter lives full-time in it, but we had no water hooked up to it because we use the bathroom the shower and anything else in my mom's house So we have been smelling this awful smell, and we couldn't figure out where it was coming from but we decided to do some remodeling well guess what? I took off the toilet and to my surprise the black tank was completely full of the previous owner shit And piss and it sat on camper world's lot for two months before we bought it Since then me and my wife and my daughter has been getting really sick So that's why I am posting this and if anybody knows any good lawyers, I would really like the help My number is 5022930913 read more

I needed to empty my tanks. They were able to direct me to where the dump station is. I was able to empty tanks and fill water before continuing on my way. read more

We were traveling to a KY campground that doesn't offer late arrivals. We would not make the check in time. I called Camping World of Georgetown & was immediately accommodated with an overnight place to park, plug in, and use the dump station. While this is a normal perk of purchasing from Camping World, I'd like to note, I called just before closing time & the service dept had already closed. The girl who answered went above & beyond to make sure we had approval from management to stay overnight as well as walk me through where to go upon arrival since I'd arrive after closing time. Even the overnight cleaning crew was thoughtful & made sure to announce themselves so we were not startled setting up! read more

Camping World - Georgetown - Our setup for a last minute overnight stop - RV Dealers Near Me - Georgetown, Kentucky

If you are thinking about buying a camper from Camping World make sure the service department will make good on your sales mans promises. I was told I would have two year inspection and winterization by my sales person. When I called for that service at the end of the year the service department told me they didn't do that, but for $200 they would winterize my camper. I had others problems that they didn't address, but the service people are very friendly when telling you no! read more

After visiting our central Kentucky CW location a few times, I must update my review. Lets start with pricing... they send out frequent emails announcing sales. BEWARE that the prices online do not match the store prices. I mean, I get the fact that they have a brick and mortar building to upkeep, but I personally think it's misleading. On to the service department, which they should call the "lack of service department". Let me start by saying, we didn't buy our RV there. So, I get it if they're trying to service their customers, but they should just say that. Because blatantly lying and saying that they'll return the call is unacceptable. Back to the story, so, after being told "john doe" (I won't name actual names) will call back, we wait a few days after said quoted days. Meanwhile it rained and the leak just got worse. Finally, a few days after the quoted days, my husband stopped by to pick up a few items and asked for "John". What do you know, he was face to face with him. He started giving every excuse possible as to why he didn't return the callS. Shew, I'm glad we detected the unprofessionalism and shadiness BEFORE we left our RV for repairs. read more

We have seen many changes at the Camping World in Georgetown over the last several years. Through the Covid they have worked through many challenges, with parts and personnel, if we were willing to work with them. We have visited many other camping worlds through many states and have not been treated as kindly as we are here. Thank You !! Stan Hack read more

Bought a travel trailer camper. We paid a good amount for this brand new camper. The first time we took it out the AC kept shutting off. We did not get a good nights sleep because the camper got so hot. It happens during the day too so we cannot leave our dogs in it for long because the AC shuts off and the camper heats up. It took forever to get an appointment and then we had to take a Saturday and drive it down and another one to pick it back up. They couldn't find anything wrong with it. The issue continues to happen making the camper unusable in warm weather. What a waste of money! Very disappointed! read more

Brought my travel trailer to sell after being given a quote and driving two hours. I was then given a report wanting to charge me to replace a brand new battery, in which was a lipo 100ah but that wasn't the stock one so deductions, they went on to tell me because it was painter they had to replace all the wall boards and that was 5k!!! This is a 5 year old perfect condition travel trailer. Don't get duped with insane evaluations and then bogus deductions. Do not make the mistakes I did and bring your rv here for sale! Just the worst! read more

I think our RV fell into a black hole at Camping World of Georgetown, KY. We had a December 10, 2018 appointment to have warranty items addressed. It's now January 15, 2019 and NOTHING has been done. The employees are very nice people to talk to but, as far as completing the job, this place is sorely lacking. We're very disappointed in Camping World. read more

Camping World - Georgetown - Some day we hope to take this beauty for a trip... If only Camping World would do the job. - RV Dealers Near Me - Georgetown, Kentucky

I currently went into camping world this rainy morning trying to order a thermostat for my 2013 camper. I first went straight to the back counter and was rudely met by a guy with a few piercings. I felt like I was being talked down to by a guy who boasted about only scheduling and booking appointments. Then he proceeded to borate me and tell me he couldn't help me with a part or question with a particular part because "it took money out of his pocket." That sortof response doesn't make me feel welcome. He then proceeded to brag about how they charge $190/hr for tech. No sir, you only book and schedule appointments. money does not come out of your pocket. last time I checked, i schedule most of my appointments through a website. I then proceeded to wait at the parts department for a while with no answer. tick tock, tick tock. it was a good 10 minutes before someone even showed up and when he finally did, he was again rude and talked down to us like we were dumb. Sorry sir, if I knew the answers, I wouldn't be asking questions. He then took my phone while I was trying to show him a picture and he was pretty aggressive with it. Pounding on it hard with his little fingers. I was honestly appalled and felt very uneasy in the situation. This guy had a very colorful tattoo on his right forearm. I just wanted to have a nice experience after getting out of the rain and gloom of this morning but instead, Camping world of Georgetown made my day even worse! Also, the music was sub par. read more

This place is a ticking time bomb. Aggressive and hostile sales people who refuse to wear masks and are looking to pick a freedom fight. Lazy ladies in front who get annoyed by customer questions and are quick to tell you to wait for someone else to answer. Shockingly, the service department is so honest they turn you away from getting anything done because they "don't have the right skills" on staff. Shut it down and clean house. Management is incompetent and responses from Good Sam do not get implemented!!! read more

Buyer beware of the parts and service dept. We needed a brake controller done. Called them up and THANKFULLY they were booked until mid August. Yeah you heard that right. It is 6/16. Sounds like they need more help. Well they quoted me one hour of labor. So I started doing some research. The brake controller is actually plug and play, harness right there on the Jeep and the job is literally a 5 minute job in which they were going to charge me $130 for an hour. YouTube and google are your friends. Watch out for those labor rates and times quoted. Do your research. read more

I only went here to dump my tanks and get water. I called to ask if they had a dump station. The woman who answered was so friendly and replied, of course, you're welcome to it! When I got there a friendly and helpful forklift driver, escorted me to the dump station. That kind of service for a person who didn't buy anything! When I need something for the RV, I will keep them in mind. Five stars isn't enough. Many thanks for the great service!! read more

Took a visit there yesterday for grill shopping. Probably had 9 displayed. Looked for 40 minutes or so. No one offered to ask if I needed help (which I did). I know I was not going to spend $80,000 in the cubicle area but would have been nice to have service to help narrow down features and prices. But Lowe's got that purchase-- no help there either. Just thought if you have a bunch of people sitting in cubicles some could have come out an been attentive. read more

Service and parts function suck! No effort. No return calls. Call and the person you need is at lunch. If it isn't an add on item from the store you probably can't get it. Or it will take weeks. We bought out Winnebago new from them and the purchase went fine. After that you are on you own. Winnebago, get rid of this dealer.... read more

Poor Service. After an oil change we were on the road continuing our trip and the oil pressure gauge began running high, checked oil level and it was way to high. Called Kenny Brock at the service counter, explained our issue and tried to coordinate stopping at the next Camping World on our route to have oil drained. He called back and said the service department was closed at the store coming up. He said we could get it fixed anywhere and he'd cover the bill. It was now after hours and we made it home. Later I take it my local shop, after multiple unanswered emails and calls (really, out to lunch at all hours of the day?) Kenny Brock again says they'll take care of it. They never did after repeated attempts to contact. Spec for my engine is easily googled at 6.5 quarts oil capacity. My shop drained almost 9 quarts. read more

My wife purchased a unit from Steven Garcia and we have had multiple small issues with it plus a nice size leak in a window and have water POURING in.... They one time sent a rep out to repair the leak. (The leak STILL is there) Steven recently sent an email explaining that his help has concluded even though the repair was not actually repaired. He wants us to bring the unit to them when it's on our out of state property as a vacation retreat. I called the dealership and their Rep Ruth hung up on me when I insisted her get in touch with the GM. In the many calls, he's rarely there onsite at the dealership. The receptionist would not send me to the GM's VM, only to Steven's again. Concerning how they have no ownership in their faulty and incompetent "repair." Worried what kind of mold is growing due to their lack of integrity. They have been far from helpful, once they get their money they disappear. We will never buy another RV from a camping world after this experience. read more

We went to CW to look at a fifth wheel. Our salesman was Tim. He was extremely knowledgeable and helpful! Entire staff was phenomenal. I would highly recommend Tim to anyone! Great service and we were very satisfied. read more

I took my Class C to Georgetown KY to have them look at my slideout that was leaning to one side when let out. I open it to show them inside were there was light showing from the outside because of the lean and pointed it out to them from the inside. They took it into the shop bay. It took them 15 min. and gave it back to me and stated they will send me and estimate by email. When I got home and pulled out my slideout, to my surprised the panel next to the light, that was shining through from the out side, that I showed them was severely damaged. There was no reason for them to touch that panel. The panel was pulled from the wall, which had staples attached to the rubber. The rubber is full of holes and the panel an the rubber strip is hanging half way up the wall. I call the CEO and complain. They gave me the run around. After so many calls. They told me, they called Georgetown and The shop supervisor told them " They didn't do it and that they told me they could not fix my slide out problem". LIES.... CEO told me "Because the shop supervisor said that, they will not responsible and that I should have insurance." My insurance doesn't fix damage done in a shop. So, they didn't fix my slideout and on top of that, it will cost me $1,028.90 to fix the damage they cost and all I wanted was can you fix the leaning and if so give me a price. If anything people, when you have them look at you RV. Don't let them take it into the bay unless they are going to fix the problem and check behind them before taking it off there lot. The one thing that really bothers me, is that I told them before they took it into the bay, was "TAKE CARE OF MY BABY". Also, the CEO didn't believe me. RUN people run and if you don't run. Just be on guard when taking your expensive property to them. It may cost you unnecessary money, too no fault of yours. RUN don't walk. Also, I don't live in Los Angeles, CA. I live in KY. read more

Camping World - Georgetown - This is the damage they cost me. - RV Dealers Near Me - Georgetown, Kentucky

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This Camping World was very good at the beginning when they first open they was helpful friendly do whatever they could for you now the parts counter service is rude crude and socially unacceptable if you didn't buy your RV or camper from them or it's over 10 years old they don't want you there they want you to buy their other stuff the consumer products that's on display checkout is very friendly they welcome you when you enter and they are very helpful at the checkout parking is plentiful a little scary sometimes if you got your shopping cart on the hill but if you need a consumer product that you can't find anywhere else stop in don't order online either they record everything and if you say one word that's wrong and they send you what they think you meant you have to pay return shipping if you can find what you want somewhere else at another camping supply establishment shop at it. I have shop at this one many times but I'm going to go somewhere else for parts and service. read more

Camping World - Georgetown - RV Dealers Near Me - Georgetown, Kentucky

We have a great experience with Camping World of Georgetown, everyone was very helpful. Mic was our salesman and made sure we got exactly what we wanted and Kris done our initial walk thru and he did an awesome job. We appreciate them so much!! read more