Our son's septic system (in our rental house) was backed up and and I called Hugill's this morning…read more And now, everything is cleaned out and working! The young man who kept in touch with us was so friendly and helpful. We couldn't be more pleased. We will now use Hugill's for our own home and our rental homes! We felt the price was fair for what they had to do...it was LONG overdue! Thank you to the Hugill's team! Tom and Teresa Rosemeier

The young men who came to do a septic inspection dug the entire pipeline up and tore the yard up…read more See pics. That is how they left the yard. They could have put a camera through the line instead. They also did not clean up the mess or put grass seed down. When I called I was told the they were insulted that I wanted a refund. Paid $1500 and then had to have another company come out and do it right. The second company only charged $500. Do not use this team for a septic inspection when selling a house. They wanted to come back and charge me $3000 more to "fix" a pipe that had no problems.

He was able to fix the pipe with no problem. Very reasonably priced. He came by and looked at…read moreproblem he was back to fix it a few days later

From the owner: We are honest, dependable, and show up when we schedule your work. We will work until you're…read moresatisfied and happy. We specialize in water/sewer line installation and repair, driveway installation, erosion control, and much more.

I just wanted to thank Roto-Rooter in Staunton VA for their outstanding service…read more I email the other morning early, that I had a problem with water outside of our septic tank on the inlet side, and we had our landscaper there doing some work. The owner called me at 7:00 AM and said he would have someone out that same morning, and check out the problem, which he did. They came out, found and fixed the problem, and when I got home, our landscaper had dressed everything up, and you could not tell anything had been done. Then the owner called me and explained what they had found, and what they did to correct the problem. Thank you Roto-Rooter for the outstanding service! Alvin Showalter.

24/7 is not true. You get voicemail stating they will call you back in the morning. Not a…read morefavorable situation when the city sewer has backed up into your house at night.

I have been calling Cavalier Septic for the past 14 years and have always had an excellent…read moreexperience. They are honest, very reasonably priced, and responsive. I've used them to clear tree roots from my septic line and to pump the tank. They are fast, efficient, respectful, and friendly.

they charged more than double what they did the last time i used them. apparently the business was…read moresold and the new owners have no problem price gouging. i know things have become more expensive, but double is excessive. they also charged an extra $100 for 'hoses and wear and tear on the truck', even though i would have gladly let them drive into the field so they didnt have to use extra hoses. no one told me they would charge more for running hoses from the driveway to the tank, i would not have approved that but they just charge whatever they feel like after the fact.

On selling the house we needed a septic inspection. Bobby and his crew did the inspection and found…read morean issue with the distribution box. I called and asked for estimate on the repair, which he quickly gave me. Within a few days he was able to come repair the issue and charged me what he'd estimated. Visiting with him and his two crew members was pleasant as they completed the repair. He was polite and professional while being candid and straightforward in his responses with me. I wasn't a fan of having to pay over $3k for something that's buried and hidden, but nice to know the issue is resolved for decades for the new owners.

From the owner: We specialize in Excavation, Storm/Sewer/Water, Septic System Install & Repair, Site Clearing,…read moreWater Heaters, Drain Cleaning, Septic Systems, and Full Plumbing Service. We offer 24/7 Service.

Came quickly. Has to wait just an hour. Said $98 to come and diagnose. That's fair…read more But on arrival, they told me $450 to run the rooter. Not told this in advance. Work was fine but not happy spending $550

Called because of a plugged septic in my rental house near thanksgiving. Plumber tried three times…read moreto clear then told me he would need to jack hammer basement floor to replace dropped line. Estmate $2400 he said he would by pass company and do it on the side. He told m he makes christmas money doing side jobs. I rented snake and cleared first time. Told my rental mngt company they said he has done this several times 1 yr later sewer still working fine. Will never use again

Update: I spoke with Chris and explained the situation. He said he would wave the full cost…read more Look it up...carbon monoxide can be found in septic tank gasses. I explained on the phone there were strange brown circles over the septic tank and CO detector went off in the room nearest the pipe with outflow to the tank. I was told it would be $89 for them to come out. He opened two of the septic pipes. Asked me to flush the toilet furthest from the pipe. He saw the water flowing to the tank. Came in and looked around the inside of the house. Said he believed the CO was coming from the propane fireplace pilot. (It has a CO detector next to it which didn't go off.) A total of probably 15-20 minutes max. That'll be "$245 for the diagnostic". He said it was office policy to charge for the diagnostic. Basically I paid $245 for his opinion and no work. Last year, they did good work with good customer service moving our water filter system from under the house to the laundry room. We had no issue. But this time I feel high jacked!!

The service was top notch The techs were the best…read more Very professional Honest and awesome