Service provided was above and beyond my expectations! We had a ton of questions and needed a new…read moresway hitch installed on my Brinkley RV. With every question, concern or idea, James discussed and researched them give us the best value for our money spent. The project was brought in on time AND under budget. I heartily recommend James and his crew for all of your vehicle repair and maintenance needs!

Everyone there was helpful, friendly. had my truck at Corwin dealership in Reno $8600 later it was…read morestill not working. I went to Fernley tire and brake. They couldn't help me they worked on it. I spent a lot of money I went to high Desert and figured the problem out, fixed it and got me on the road again. I will use high Desert for all my auto needs from now on. Grateful they are in Fernley.

Quick service, fair price and nice service. I would recommend this business. Help local…read morebusinesses do well

My experience with the owner Ted was terrible. Ted cannot be trusted because he is a liar and…read morescammer. With an automotive business it does not get any worse than that. I was towed here from highway 447 which cost a lot of money, I was then told he would fix my vehicle for x amount of money. I paid for a hotel next door and waited until the next day for updates on diagnosis and if the cost would be more than the quote he gave me. The communication was little to none (I called a few times to check in since he was not giving me any updates and I was paying daily for the hotel because I was waiting to get the jeep fixed.... When I came back in to the shop to pick up my Jeep expecting the fix to be done already Ted informed me that he couldn't figure out the problem. This was an obvious lie because my husband ended up diagnosing and fixing it for less than $200 (just a simple fix broken u-joint on a jeep). Ted then informed me that just diagnosing the Jeep would cost the amount that he had quoted me for fixing it. He started to get angry and threatening with me about it when I questioned him which as a young woman at the time in my early 20's all by myself scared me a lot so I left having been charged the money and confused about everything. Also I drove the jeep back to Reno with my hazards on at 45 mph thinking I was not going to make it and scared. I will never forget my experience here at this business with Ted who knew I was scared, tired and did not have other options. I paid for the tow to his shop, the hotel and the estimate for the quote on repairs and left with the same broken Jeep I arrived with. Ted knows if he can take advantage of you in any way he will and has no remorse about it. Ted lost the trust that's needed to run a biz like his. Unfortunately once you lose a customers trust that you will only charge what is necessary and not plot to make as much money as possible off of them by lying no one wants to leave you their vehicle with you. I am happy to think about the fact that he has lost more business than what he scammed me out of by anyone who has read his real reviews. Not only did Ted scam me but after writing my reviews he then started to send me threatening messages on yelp in my messages as well as send other customers to message me that he bamboozled with a fake sob story. This man will lie to the very end and scam you for every penny if you let him. Do yourself a favor by avoiding this place at all costs because as soon as his mouth opens you will be off worse than when you arrived and that's a guarantee.

My pickups engine started to have a rough idle and the service engine light came on. Brought my…read moretruck to this shop and they did a diagnostic scan. In addition to the one cylinder that wasn't firing there were other codes listed on the printout. After discussing the other codes and what they mean with the owner he recommended to drive and see if they reappear. At no time did he try to pressure me into spending more money. Definitely recommend this shop for your automotive needs. If I could give 10 stars I would....

I had an electrical problem with my truck. Zach and his crew were conscientious and thorough in…read morehandling the problem. Totally recommend these guys. 5 stars!!@

We had a fuel supply issue in late August on of 2023 GMC diesel truck. It is our tow vehicle and we…read morewere on a road trip from Colorado to California. Stephan came to the RV park where were staying at in Fernley, NV. He confirmed the check engine lights, diagnosed the issue, replaced the fuel filter, took pictures of the issues he discovered and test drove the truck. He was punctual, thorough and honest about the issues. I highly recommend him.

Stephen is wonderful! Great diagnostic skills. Did a terrific job with replacing a broken radiator…read morethermostat and the coolant which was a casualty of the playa dust storm from burning man. Changed out the filter at my request. He was awesome. Honest, smart, and a young guy whose mom should be very proud of. Thanks!

Great guys. Quick service and follow up Call as soon as…read moreready and make sure your happy

This shop is the best! Would not trust anyone else! Great work and always deliver the best service!…read moreGary and Nancy

Absolutely Outstanding Service - Above and Beyond! We were…read moretowed in last night after a major breakdown 45 miles away--stranded with our dog and cat in the van. From the very first call, Big Brand Tire in Fallon came to our rescue. First thing this morning, they pulled us in and had us back on the road by 11 AM! They replaced the alternator, battery, and checked sensors while treating us (and our pets) with genuine care and kindness. Every single crew member was polite, helpful, and incredibly accommodating during what could have been a stressful ordeal. They turned a scary break down /towing experience into one we'll never forget--for all the right reasons. If you're in Fallon or passing through and need honest, fast, professional auto repair, look no further. This team goes way beyond just fixing cars--they restore your faith in people. Thank you, Big Brand Tire! We can't recommend you highly enough. -- Janeen & Vic Arrigo (Hermosa Beach / Idaho travelers)

Awesome service from the mechanic and Aubrey! They were totally nice and caring gave me good…read moreprices. Made sure I was safe to leave. Aubrey is so fantastic at helping the customers. Clean area not crowded can call for appointments and or walk in. Definitely check them out.

Excellent service combined with resourceful information that thoroughly addresses customer needs…read moreand enhances understanding.

KD Automotive was the 2nd place I took my car and they were the ones who actually pinpointed the…read moreproblem. Great service from the front desk on. My car is running great and I highly recommend them.

I highly recommend Frank's shop for the reasons below…read more We came to Fallon to visit our son for a few days. When we arrived, our water pump was making noise and leaking coolant - not good in the desert in August! Before calling repair shops, I looked online to see what's involved in replacing a water pump on a 2012 Toyota Highlander. I've changed a few water pumps in my 50 years of driving, so I figured it's not a big deal. I was surprised at what it takes to do this job! Everything is so crammed into the engine compartment that it's a rather complex job. A Google search showed estimates of up to $900 for a mechanic to do the work. Yikes! Things aren't as simple and cheap as they used to be! I called around town to shops recommended by friends in town. Everyone was booked two weeks out, including Frank's. Cathy, who answered the phone, sounded sincerely sorry they didn't have an earlier appointment since we're here from out of town. I asked if I could bring it in anyway and leave it with them and we'd have our son pick it up when it's done. She said sure, and if they have a chance to work on it sooner, they would, but she couldn't promise it would be done before we planned to leave town. I figured we'd borrow our son's second car and return it on our next visit. Not ideal, since we live several hours away, but doable. I took the car in and Cathy wasn't there. I figured she's out to lunch, but then I learned that it was her birthday and Frank had given her the rest of the day off to be with her family. So Frank was covering the front desk. When I told him the situation, he also didn't make any promises, but I could tell he really wanted to help us out. We chatted for a little while, and he talked about when he ran the junior racing program at the local drag strip. From the photos and awards on the wall, I could tell this business has a long history in this town. Long story short, the work was completed the day before we planned to leave town, and the bill was considerably lower than I expected - a double win! Frank and his crew took wonderful care of us and our car. They're professional and are the kind of people I'd want to be friends with. Pros: Quality, Fair pricing, Professional, Friendly Cons: Too far from our home to be our regular mechanic

Friendly, fast, efficient! Very easy to do business with, plus as affordable as car repairs can be…read more Highly recommend. High quality auto repair.