I am not normally someone who posts reviews on Yelp, but, because of the frequency with which…read morevisits to the doctor can become visits to your local medical hellscape, I wanted to write a note about the Eye Center. Every visit I have had here has been absolutely wonderful. I seldom have to wait beyond the scheduled time for my appointment, and, when the appointment does begin, the staff are courteous, caring, and attentive to what I am physically feeling. The women working in the optical division of the Eye Center are nothing short of wonderful, as well (my particular experience has been with Emily, whom I would credit for ensuring that I do not prematurely develop blindness). I tend to be very critical of doctors (medical jargon doesn't impress me, in the words of Julia Sugarbaker), and I've never had anything but wonderful experiences here. If your insurance covers the Eye Center, I would heartily encourage you to go. The facility is lovely and maintained impeccably, and the staff and doctors are a delight.

Entire staff is very professional, prompt and friendly. Highly recommend Dr Schultz and his team.read more

I got these sweet Gucci glasses from Advanced Vision Institute, Ms. Kim hooked me up with these…read moresick glasses. Professional staff at its best. If you are in the area, you should get your glasses from the AVI crew!

Have tried numerous times to schedule an appointment. Called, but get no answer. Tried their…read more"Schedule an appointment" on their website, no response. While I understand we are in the middle of a pandemic, that's a poor excuse for NO CUSTOMER SERVICE!! I mean if their closed, then put that on the answering system.

I was given a new prescription. When I had it filled, my optician commented on what a drastic…read morechange from last time. The minute I put the new glasses on, my eyes felt funny and vision slightly blurred. When I asked for a re-check, it was confirmed that I had been given the wrong prescription and they gave me another one. This time the optician's comment was "This has somebody else's name on it!" I hadn't even noticed that my name was not on the top line! He called the office and they faxed the CORRECT prescription. No one ever reached out to me or offered apologies. The medical staff are fine, but the factory-like atmosphere and indifference to patients has me searching for a new ophthalmologist.

First off, I do like all of the Doctor's I've seen at Cullom & Farah. I had laser cataract surgery…read moreperformed by Dr. Farah and it was good. The reason for the poor review goes against the Riverside Hospital where the surgery was performed. During preparation for the surgery, the nurses and aides at the Riverside Hospital push you to get a "little" anesthesia for the surgery to ensure that you're comfortable during the procedure. Now, NO ONE from Cullom & Farah's office talked about anesthesia during the surgery and the need for it, but I thought - hey this is the same stuff you get at a Dentist's office so what's the big deal! Months later, after all the bills were paid by my insurance, I was hit by an additional $1,500 bill by Riverside Hospital! Surely, the staff at Collum and Farah should have been aware of what Riverside Hospital was doing and discussed the need or lack of anesthesia before I had the surgeries!

Needing emergency attention, I was able to see Dr. Braim one Tuesday evening. I appreciated that…read morethey had office hours after 4 pm. The entire team was so kind and caring. I really appreciated both Dr. Braim's and Amber's professional level of calm and understanding of my situation. After carefully examining me, Dr. Braim provided me with advice that she communicated well. I am impressed.

First time going. Unfortunately will not return. Not completely horrible experience, as the front…read moredesk lady Bri is amazing and needs a raise. She communicated well, she is friendly, relatable, all of the good traits you want. But not impressed with the rest of the staff or the frame selection. I was taken to the appointment by a tech who didn't tell me her name, her position, or what she was about to do to my eyes. For example when they do two scans and one has a puff of air coming at you, it would be nice to know why this test is being done and some communication. I understand the techs do this day in day out but as the patient, I need some explanation besides sit here. I would like consent to do these things. Then the tech did the, "is one better or two." So I assumed this was the doctor because she didn't introduce herself and how am I supposed to know? After the tech did the exam, not the doctor, she told me to look at frames. I didn't feel like I could look at a of the frames because they need to be wiped down after. Which I get germs and blah but that just made me not look at frames. Not a horrible thing just something of note because it caught me off guard. They tell me to go back to my exam room, but I'm not sure why, to my knowledge the doctor already did the exam. I waited 35 minutes until the doctor came in. In between that time I did poke my head out and ask if I could check out, I wasn't sure why I was back in the exam room. The tech who did my exam then used an aggressive sassy tone that I still needed to see the doctor. And then it clicked that she was a tech not the doctor. I did not appreciate the lack of communication from the staff. The doctor then came in. She was sweet, seems knowledgeable. HOWEVER!!!! She said my eyes were red and thus I had dry eye. I don't have symptoms. So rather than going over the pros and cons of doing eye drops she just wanted me to start doing eye drops twice a day. BUT SHE DIDNT COMMUNICATE THE SIDE EFFECTS, THE LONG TERM EFFECTS, THAT ONCE YOU START YOU CANT STOP TAKING THEM. And all of the things you'd want or expect from starting essentially a new medication. I already knew that once you start you can't stop so I spoke up and said no. Which to the doctor's benefit she was receptive about, sort of. It made me feel like the doctors get kick back for selling eye drops, maybe she was trying to be genuine but it gave me an icky feeling because there was no communication of pros and cons. All of this said, I will not be going back. Not horrible, just not for me.

I have gone to this business for years now I'm 3 different states. This was by far the best of…read morethem. The folks that work in the front (hey Pam!) are super sweet. They weren't quite sure how to deal with my exhuberance but they were helpful and friendly. The physician assistant was very business like and didn't want to have light banter and the doctor didn't once look me in the eye. She was too busy reading notes and looking at her tablet. All that aside, once you get to the fun part, this is a GREAT team to help you with your new.look. Seriously. I would go back often if I could afford lots of glasses!

I went in for my first eye exam. The staff and doctor were friendly. When my progressive glasses…read morecame in, I couldn't read one word. I was told I needed to get use to them. So I tried for 3 weeks as much as I could. I need to read and use the computer a lot in my job so I couldn't wear them at work. I couldn't see out of them at home either. It turns out there's a lot that you need to be able to see on days off too. After 3 weeks I went back. They said the 2nd exam said the same thing. I told them several times that everything in the test was still blurry even though I can read the words and tell what picture was better, there were no clear options. I told them I wore positive 3.75 strength in my readers again. They increased to positive 2.5. When the glasses came in again, I went to pick them up. Once again I couldn't read out of them. I can read the words but they are still so blurry and they cause bad eye strain, which triggers a migraine. The lady up front then acted like it was my fault for not telling the doctor about the strength of my readers and the blurriness of everything during the exam. I told her I did several times during both exams. They don't listen or believe a word I say. Like, why would I lie? I want to be able to see. It's incredibly frustrating when I can't read and sometimes call people the wrong name because I can't see them clearly with just my readers. She had an attitude and told me somebody would get back to me. Nobody ever did so I have 2 pairs of useless prescription glasses and no exams left since they also only give 1 free exam. I feel like if it's their mistake, I should get as many free exams until they listen and get them right. I was so excited to see and 2 months later I'm still in the same position I was when I started. I'll have to wait for my insurance to cover another exam before I go someplace else. I have been very friendly through it all and I can't believe I received that attitude. It was unnecessary.