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Camp South RV

5.0 (6 reviews)

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Ask the Community - Camp South RV

Cruise America Motorhome Rental & Sales

Cruise America Motorhome Rental & Sales

1.0(3 reviews)
6.5 miDonelson

I had to cancel my reservation due to the fact that no one told me there was a daily limit on how…read moremany miles you are allowed to drive. I told the person on the phone that I was planning on driving at least over 3,000 miles and at that point I believe I should have been told about the limit. I was then told 5 days before my trip (HONEYMOON!) about the limit. It wasn't in my confirmation email at all either. I lost out on my $300 deposit. I also lost out on all non refundable RV parks I booked and had to also cancel. I would like to at least be returned my deposit due to it being their fault on not relaying that huge fact to me and my new wife. This has changed our entire honeymoon that has been planned for months.

My daughter and her new wife were told by an employee by the name of Karen in the Nashville…read morelocation that there was a restriction on the amount of miles they could drive in a day with the RV they had reserved months ago. This was just told to them 5 days before they were to fly to Nashville for their honeymoon which was going to be a road trip from Nashville to California in the RV stopping along the way in several states for excursions and activities. They had planned this road trip for their honeymoon for the last year and made their reservation for the RV and campgrounds months ago. So because they had already had all of the campground reservations made along the way, they had to cancel the RV and the road trip because two of the days were going to put more mileage on the RV then Cruise America would supposedly permit. After my daughter cancelled everything and rescheduled their trip to now stay in hotels along the way and rent a car to make this trip, she wrote an email complaint to Cruise America asking for a refund for their deposit. She was upset because they did not disclose this mileage restriction information when she first reserved the RV for her road trip. Someone from Cruise America contacted her today after receiving her complaint and said that they would only refund them with a rental voucher for Cruise America in the amount of the deposit. Why would she want to rent from you again? The gal that contacted my daughter today proceded to tell her that what was said about the daily mileage was not true, that there are not restrictions on the daily mileage and that they have had complaints about this employee in the Nashville office before. So after all of this my daughter and her wife lose out on their fun honeymoon RV road trip they have been planning for the last year, they lose their deposit and find out that all of this happened due to Karen an employee from Cruise America Nashville location completely lying to them. So sad! Now looking back at all the reviews and ratings of this company, I would think again before you use them for your vacation rental!

Nashville RV

Nashville RV

3.0(2 reviews)
18.8 mi

At first we were happy with how the salesman treated us at an RV show in Nashville. We found a…read morenice camper but we're unable to verify if our truck would be able to haul it. The salesman suggested putting a hold on it until the next day when we could call Ford to verify if our truck had the capacity. We found out that it could NOT, so we emailed the salesman Brian, immediately and asked for the money to be refunded. We hoped to find another camper with them instead. We were told NO. They would not refund our money. They claimed that "no refund" was written on the receipt but there was no such disclaimer. When we asked to speak with the sales manager or the owner the salesman laughed at us and said "Good luck getting a hold of him. He's never here." Brian lied at one point and told the secretary to "tell them I AM the sales manager." He was rude and downright unprofessional in the phone. He laughed at us when we politely asked for a refund and told us not to "make it personal". I'm sorry. $1000 is personal to us. He would not return our calls. This company would rather have kept $1000 from a retired Army Vet Green Beret with 9 deployments and a Kindergarten Teacher than offer the money back and ensure that we will be return customers. When the owner, Jett finally returned our calls he was not apologetic at all for the way everything was handled or how unprofessionally Brian treated us. In the end, after bribing us by saying, "If you take down the negative reviews, we will return your money" they finally returned it to us... 2 months later. We will NOT be going back and would NEVER recommend.

They're the best in the business and I highly recommend working with Jett and his team!read more

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Camp South RV - rvrental - Updated May 2026

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