My dog Missy loves going to play once a week with her friends at Camp Bow Wow. I just have to say the name and she's running to the door and they jumped into the car. She absolutely loves it there and we've done half day and full days. We also did a bath one time as well and do regular nail trimmings. All the staff have been very friendly and they love our dog and she always comes home wiped out and exhausted from a day of play. (so far we've never done boarding.) read more

This place is amazing! The workers there love your doggie. They have video feed that shows your pup playing with other dogs. The camp is very clean and safe for your pup. Highly recommend. read more

I will start this by acknowledging that as a dog owner, it is my responsibility to plan accordingly and put my dog in the best available environment for him to be safe. Sadly, in this regard, I have failed by choosing Camp Bow Wow in San Clemente. I had an unexpected business trip occur where I needed to board my dog for 12 days (this part is certainly my fault and I hate that it was a non negotiable for my dogs sake). It was time sensitive that I find him a place I felt comfortable with that offered cameras to observe him when I needed peace of mind, and day care where he could socialize with other dogs and let out some energy so he was tired enough to sleep for the majority of what turned out to be 12 hours straight of unsupervised time he would spend in his crate overnight (not to mention what turned out to be the majority of the day as well which will be noted below). His initial "test day" at the day care was reportedly great, where he verbatim was "one of the best first day dogs we've ever had". I felt this was a good fit, and like Lord of the Rings deciding to make The Hobbit, boy was I wrong. The problem began of course the first day I landed in New England. I got a call saying they had to pull him from day care and put him in his crate because he had too much energy, he was NOT rough housing. I was told on admit that there are two separate yards, one for the dogs who are slower/older, and one for the dogs who have energy and want to run around, and they alternate where the dog plays based on his current behavior. They apparently crate the boarders in the same open warehouse room on the other side of a 5 foot fence where they are forced to be in the same loud room hearing other dogs playing having fun while they sit alone in their crate, with NO CAMERAS. They told me he would most likely have to be pulled throughout the day for the duration of his stay based on his energy, again NOT rough housing. They offered a suite when I asked about cameras, and since he was going to be spending a lot of time pulled from day care (a service that is included in the boarding cost), I agreed, which of course came with a additional price tag. For the first 6 days he was in his suite, not once did they take his blankets from off the floor and put them on his bed. They sat in the same shape/pattern on the floor where it was evident they hadn't been touched. Not once did they try and set him up comfortably, or even just remotely make an effort in room where he was now spending the majority of his time. I called and asked them to please tend to his blankets, which they appropriately handled that day, which I appreciated but they said they clean the rooms "every day". FALSE On the 7th day, they called me and said that he was going to be pulled entirely from day care for the remaining 6 days because he was full of energy, NOT rough housing, and when he wants to keep playing, whatever dog was running with him could not keep up, and that was too much (this was what I thought the purpose of 2 separate play areas was as outlined when being sold on the place). They then offered me to buy individual 15 minute one on one sessions with a member of staff which would seemingly be the only way to get him any type of time outside of his room that I paid to upgraded to. So I am now paying for day care that he is not allowed to use, a suite that is used as a holding cell with no upkeep, and 1 on 1 sessions that could have been offered complimentary considering he is not able to use the 8-10 hours of day care that I am paying for, instead they forced my hand to pay for 15 MINUTES of "enrichment". Part of the 1 on 1 package is that they just take as many pictures as they can to prove that your dog is getting this service, and then sending them with a nice little note attached and what member of staff they got to play with. I noticed a cut under my dogs left eye which is strange for a couple reasons, 1 because he was allegedly not supposed to be around other dogs because of his energy, and 2 because they did not notify me of this. I responded to the number that sent me the pictures and they said "we should have told you sooner", which leads me to believe if I hadn't noticed they wouldn't have told me at all until I came to get my dog. When I began to inquire about how it happened they said they had him in one of the yards by himself and a dog bit/scratched him through the fence. I asked him any of the other dogs had bites or scratches they said no, and I asked if any of the dogs were removed for biting/scratching my dog they said no. My dog was removed from daycare for too much energy and put in his room all day where I was forced to buy him time to avoid being isolated for his stay, but aggressive/violent dogs aren't removed. Lastly, when I came to pick him up, he was supposed to bathed right before I arrived, he still smelled like a kennel and looked malnourished, I had to take him to the vet. AVOID THIS PLACE. read more

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We have a rescue dog we have adopted and needed a new groomer for him. Jen did wonders for him. Nice place and kind people. Our dog loved it! Definitely recommend. read more

Camp Bow Wow - San Clemente - Pet Groomers Near Me - San Clemente, California

We've been bringing our Vizsla Roman to CBW for about 2 years now and as a working couple-- there's no way we could survive without this place! We've used the daycare and occasionally overnight stays. Our doggie always comes home exhausted and the staff are so happy to see him. Truly so thankful we have CBW in town! read more

Love the staff and the care my puppy receives while I'm away. The staff is attentive and spoils out Little Kyla. When she comes home she is completely worn out from a day full of play! read more

Firstly, my dog is like my baby. I am exceptionally protective and particular when it comes to his needs. And with that, I wish I could give Camp Bow Wow 100 stars! Camp Bow Wow came at the perfect time for us last year. The owner and staff have been so warm and welcoming as my dog- now 15 yrs old- acclimated to the daycamp regime. And wow- I have noticed such a change in his demeanor since becoming a more regular camper. He exhibits a youthful interest in dogs we encounter during our walks now and has no issues parting with me in the lobby when I drop him off in the morning. (Honestly, I'm borderline insulted he doesn't even turn to look back at me as he trots off to the play yard where he knows he will be cuddled and cared for.) The owner has hired an epic team of dog lovers. They notice things about my dog before I do and I always appreciate their recounts of my dog's day, any important observations, and the countless pictures they have taken. I love that each daycamp includes a scent and sound of the day for extra mental stimulation. Treat Tuesday is the best day though :) When my dog fell ill last year (temporary vestibular issue) and I didn't want to leave him home alone while out on job interviews, yet again Camp Bow Wow came through for me, providing flexible options and peace of mind that he would be happy and safe during shorter stays with them in his own cabin. High marks for this Camp Bow Wow. read more

Camp Bow Wow - San Clemente - A collection of Treat Tuesday photos. Campers are definitely living the good life XD - Pet Groomers Near Me - San Clemente, California

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I had to move and wasn't able to fly with her because of covid regulations so I needed to leave my 1 year old dachshund somewhere for a long period. She stayed there for 1 month and got to socialize with so many dogs! I was really nervous about the interview process as it is strict and was not sure what to expect but I'm so grateful for it and it helps me feel safe to know that all the other campers there had a temperament test too. I'm so happy with the staff as they kept me updated with her food and how she was doing. They were always only 1 phone call away and were really great at communicating and answering all of my questions. And my pup was so happy when I picked her up! I could tell she had a great time :) Thank you for taking such great care of my pup! read more

Camp Bow Wow - San Clemente - Her face when I picked her up... she's so happy! - Pet Groomers Near Me - San Clemente, California

We love, love, love CampBowWow! We've been using CampBowWow for over 17 years. The staff is friendly, professional, kind and compassionate. They truly love what they do. When our older dog passed away, they sent us the sweetest note and bouquet. Over the top. read more

Horrible customer service. Rude and antagonizing. I agree with all of the former comments. It does start from the management downwards and it seems to be acceptable. It does concern me that if they treat owners like this, how are they treating our furry loved ones. I will say human resource training would be beneficial to this company or counseling. read more

My dog is 7 years old and has high separation anxiety. For most of the time I was taking him with me to work but few months back I finally took him to Camp Bow Wow, San Clemente. I wasn't sure that would be a good fit for him, since usually he is withdrawn when I am not around. Boy, was i wrong! He loves this place. We are taking him there at least once a week for daycare, so he can socialize and relax and be the dog. He is happier now. I just wish I started taking him there years ago! read more

Camp Bow Wow - San Clemente - My Runner during Christmass photoshoot with Santa at Camp Bow Wow - Pet Groomers Near Me - San Clemente, California

My dog loves Camp Bow Wow, therefore I love Camp Bow Wow. Every time we get out of the car and she sees where she is, she's pulling to get inside. My girl Mazikeen hates leaving me but happily goes with the staff every time I drop her off. Which tells me they're doing something right!! I love their app as well; it's very useful. And love the fact that I can watch her on the video whenever I want to check in. Staff is always very nice and can't beat the prices. read more

Normally my guys stay at Camp Bow Wow in Anaheim, since it's closer to us, but we had a last minute trip come up and San Clemente was the only place relatively close to us that could accommodate. I was nervous at first because I'd never left them there and honestly it had been a while since I left the dogs anywhere for a long time because of covid. I am so happy with Bow Wow San Clemente. Of course it's wonderful to watch the doggies on the camera, and it was adorable to watch the people walk around and give the doggies pets and hugs sometimes. I was so happy to see them give my guys some love. When I picked them up they were nice and clean and exhausted and wearing these adorable bandanas. They slept for like 2 days, haha. Thank you so much for taking care of my most important dudes. Deeko and Chavo will be happy yo be back, I'm sure. read more

Camp Bow Wow - San Clemente - Chavo (left) and Deeko wearing their new bandanas from camp. - Pet Groomers Near Me - San Clemente, California

Camp Bow Wow San Clemente is awesome! I have a 12 year old mutt who is a bit anxious in new surroundings; however camp bow wow has been so kind and loving to my Charlie, it has allowed him to have a second place to be comfortable and loved on. He loves his extra snuggle time when he gets it too. The staff here is just the greatest, they genuinely care about my fur child as much as I do and couldn't ask for more. Thank you everyone at Camp Bow Wow for all the love. read more

Camp Bow Wow - San Clemente - Charlie makes lots of friends too. - Pet Groomers Near Me - San Clemente, California

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Wow, I had been going to Jen for grooming for over 2 years for my dog and all the sudden they said they no longer will groom him for no stated reason. In the past, she shared what a sweet dog he was and he'd hang out with her and her dog once he was finished being groomed... How they can just deny grooming your pet is unbelievable to me. Hopefully this doesn't happen to you. Very sad treatment! read more

This place is an absolute joke. My wife and I work very hard and were running late AND live 20 minutes away with no traffic to an interview process for our puppy and they claim they don't have enough staff at 11 to watch our dog. They claim 10 minutes is the max grace period and told us we can no longer be accommodated here when we were literally in the parking lot as they called..... Maybe staff accordingly for that time slot then? If you don't have enough staff to watch one dog how do you have enough staff to watch 20 dogs. 100% going to tell everyone I know to not even bother trying to come here read more

Gotta agree with Maria and Billy with their most recent reviews. Camp Bow Wow's employee turnover, lack of training for new employees, an owner/manager's cold demeanor are telltale signs this place is failing! Our dog used to love going here once a week, but we're glad to have found a new doggy daycare down the road with trainers and staff who are knowledgeable and communicate effectively with their clients, both positively and constructively when/if an issue arises. Don't let the rating fool you, see the most RECENT reviews. read more

Do Not take your dog to this place! We dropped our dog off for a trial day and caught the "dog sitter" grabbing our dog by the neck on there own camera app. Please do not take your dog there!! We called the manager and are still waiting for a response. Corporate will be called Monday! read more

Oh man, where do I even begin. I have a 1 year old Frenchie puppy, Ronald. To say he is the light of my life is putting it small, and I'm not remotely embarrassed to admit I'm a total helicopter parent. All I want is for him to be healthy, happy, have lots of puppy friends, and have his best life ever. A friend of mine takes her Corgi, Bodhi, to Camp Bow Wow and RAVED about it, so I figured I would give it a try. They hold an "interview" with your dog to see how he plays with others. At the end they give you an entire report file. Photos of them playing, who their best friends were, how they got along, and even their play style. They have cameras where you can watch your pups all day, and have ZERO issue with crazy parents (like me) who call to ask how their pup is doing, or when lunch is over. The owner, Kim, knows Ronalds name when he comes in, and they even take extra pics to send home with him some days. I've even become friends with some of the parents and pups on social media. I've boarded him there twice now, and I was able to be calm the entire time I was gone. All I know is, if this crazy dog mom is comfortable leaving her little nugget at Camp Bow WOW San Clemente, then all dog parents should too! read more

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I hate to leave poor reviews but make sure you do your research before you board your dog here. We left our dog for 4 days when we went out of town here and won't do it again. The dogs are in a big CEMENT room all day long. I emailed them concerned because the dogs stand and look at each other all day with no toys. They emailed me and said no toys are allowed because of choking hazards and we could pay an extra $20 for them to give our dog attention for 15 minutes. Otherwise the workers don't interact with the dogs at all and just stand and talk to each other..(I know this because I downloaded the camp bow wow app and watched every day.) Do your research before booking unlike we did. read more

We love boarding our two dogs here Walter and Maddox. The staff are so accommodating and super nice! They also make sure that Walter is given more rest due to his breed (short-nosed). Every time we need to go anywhere for a day or two, we entrust Camp Bow Wow to take care of our beloved pets. They understand how much we care about our dogs so therefore they love them as their own. Attached with this review is a screenshot from the livestream video that melted our hearts. And because of this, we continue to board our dogs at Camp Bow Wow. A counselor was giving Walter some love and this will forever be remembered by us!!! Whoever this counselor is, you're one of the main reasons we continue to support Camp Bow Wow!! read more

Camp Bow Wow - San Clemente - A Counselor giving Walter the best day ever at Camp Bow Wow!! She's so awesome!!! - Pet Groomers Near Me - San Clemente, California

Bear loves camp!!! He's always happy and tired after we pick him up!!! Everyone is so friendly and awesome! I love that I can watch our boy at day care from our phone!! read more

Camp Bow Wow - San Clemente - Pet Groomers Near Me - San Clemente, California

I have a 2+ year old miniature American Eskimo named Calli. I have been bringing her to Camp Bow Wow ever since she was old enough (had all her shots). She loves it here and is so excited when she realizes where I am driving. She practically drags me into the front door. All the staff are so wonderful. I feel totally comfortable bringing my love to play and this great place. read more

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My first interaction was getting yelled at for being late. If someone finds the need to berate someone, especially on a first meeting, I don't think I would like them around my dog. read more

We LOVE camp bow wow!! We moved from the Dallas area and had gone to 2 locations there that we loved so it was great to find this location near our new home! Our boxer Cali always has the best time! She runs in and doesn't even look back! I love the webcams..we even caught her getting some rubs and love! :) it so nice to be able to go away and not worry about our favorite girl. We always recommend camp bow wow to people who have friendly pups! read more

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It saddens me to see all the negative backlash on CBW sc. my sister has been bringing her dog here for a while; I rescued a pup a few months ago and started bringing him along. They are the best. The dogs get so excited when we pull up. The employees are always so kind and love my babies as much as I do. I love the camera option as I can see what the boys are up to, usually sleeping or being big goofballs in the yard. I couldn't be happier to have an excellent place and staff to leave my babies with. Thank you so much for your extraordinary love and care. read more

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I would give no stars if that were possible. I have formally filed a complaint with their headquarters and will be taking further action beyond that. After my most recent visit here, where my dog was attending day camp, I received an email asking me to rate the experience. I rated it a 3 for the following reason: We have been to this location many many times for day care and seem to always have trouble finding our dog on camera. At pick up during our last trip my boyfriend made it a point to ask why that was. A staff member told him something to the effect of he is removed from group play because he gets too excited and it can turn a bit rough so he is moved to a kennel/isolated area. Due to this, I noted that Camp Bow Wow will continue to be a last resort for us as we don't seem to have the same issue at Zuri (highly recommend by the way) where we can see him on camera and we get the service we are paying for. Keep in mind we have never been told this information in the past. Nor was it volunteered this last trip. We asked! The result of this review was a response back to me saying we were no longer welcome at camp bow wow which is comical because had I not left a review this would not have been the case as we left with zero issue. They ultimately attempted to justify their cancellation of our account by saying he is a risk to other dogs and himself (all of a sudden). The owner of this location clearly can't handle legitimate feedback so retaliated with "banning" us. If this is at all true then the alternative is that this entire time they have been all too happy to put my dog at risk AND YOURS, for the sake of a profit. Thankfully their sad attempt to justify this "ban" is all in written form making my case much, much easier! Lastly, be forewarned that they will attempt to be sneaky and charge a full day rate for a half day of camp. We had been looking past that this whole time but given how shady they seem to operate, it's just one more solid reason to skip this place. Avoid Camp Bow Wow San Clemente at all costs. There are much better and safer options out there! read more

Our Raina is always very happy to go to Camp Bow Wow for day camp. She is loved by the employees and sleeps very well when she gets home (from playing so much). They always remember her and are happy to see her. We have used the grooming services two times and Jen does the best job anyone has ever done on her. It has been very hard to find a groomer who is willing to groom a large long haired shiloh shepherd as they are a lot of work. Jen does a fantastic job. Camp Bow Wow is always clean and the employees are always professional and friendly. read more

Camp Bow Wow - San Clemente - Raina - Pet Groomers Near Me - San Clemente, California

Camp Bow Wow, San Clemente is the BEST!!!  Kimberley and her staff are loving and kind.  I completely trust them with our four legged family members.  My daughter worked there and the staff's love for animals is 100% authentic.  We have a five month old puppy, Timber, that tends to be timid which made me leery to send him to camp with other dogs.  However, I know it is important for puppies to socialize and become part of a pack.  With each visit, Timber comes home a better dog.  He exhibits more confidence, better listening skills and overall improved behavior.  Thank you, Camp Bow Wow, San Clemente!!! Garry and Julie Green read more

The super friendly and professional staff made us very comfortable leaving our dog for the initial visit. Awesome first impression and we will definitely be back for boarding and daycare. read more

Never EVER take your dog here. We usually take our dog to the Camp Bow Wow in Anaheim since it's closer, but since they were booked for Christmas, we took him here. Not only was the customer service terrible, they were also extremely abusive to my dog. The first night we left him, we were watching on the cameras and he was the last dog to be put in. When the lady went to get him, he laid on his back and started to pee. The worker then grabbed him aggressively and did who knows what to him. When we picked him up two days later, he had a bloody lip like someone kicked him in the mouth. We've traveled for weeks at a time and have never had anything happen to him at the Camp Bow Wow in Anaheim . With what I saw the first night, I wouldn't put it past them that they got upset and kicked him in the face. Our dog is apart of our family, which is why I will never trust this location again. read more

Have to give thumbs up review for Camp Bow San Clemente. We have been bringing our standard poodle Leo there for about 3 years. He always has a great time and comes home happy and tired. Love watching him on the cameras. Facility is clean and does not smell! Also, the grooming is excellent!!! Leo visits for a bath or groom about every 2 weeks. Prices are exceptional and always great service. The staff there are always polite and very friendly. You never have to wait for them to accommodate your needs. Do not hesitate to bring your fur baby here. read more

Camp Bow Wow - San Clemente - Pet Groomers Near Me - San Clemente, California

I just love Camp Bow Wow ! The staff is so nice ! My golden gets so excited as soon as I pull up . They take such great care of him . From play time with the other campers to grooming him. I also feel very comfortable leaving him for long stays . The staff takes great care of him. He is always happy and excited when I come get him. It's a home away from home ! read more

Camp Bow Wow - San Clemente - Pet Groomers Near Me - San Clemente, California

In June we rescued a pup from the streets of Tijuana. At 5 months, she was a bit untrusting, and skittish. We brought her to Camp Bow Wow, and can't say enough about the transformation she has had!! She loves going to "Camp", and drags us through the door to get in there!! All of the staff know her by name, they are consistently giving us feedback on her day, sending home cute pictures and treats...they really care!! We love taking here to CBW, and can't recommend day camp enough! read more

Camp Bow Wow - San Clemente - Pet Groomers Near Me - San Clemente, California

Camp Bow Wow San Clemente is a dog's and dog lover's paradise!! We moved here from WI last summer and I was so happy to find a doggy day care and boarding business I can trust completely. The staff is warm, friendly, and professional, and they all clearly love dogs. Our two small dogs are always excited to play for the day or spend the night at Camp Bow Wow. We love all the creative, fun touches like treat day (puppaccino!) and birthday photos. Being able to have our dogs groomed by an excellent groomer on site is a real convenience. The camper cam is a neat way to check in on our pups. Our dogs enjoy being around other dogs at camp. I have never searched for an alternate day care/boarding place for our dogs because they/we love it here!! read more

Camp Bow Wow - San Clemente - Pet Groomers Near Me - San Clemente, California

If i could give them negative stars I would. I am disgusted with this horrible place. These evil people gave me my baby back today with SCABS all over her face and body. Upon further investigation she was even drooling blood. These people are HORRIBLE. After I noticed these scabs I confronted the staff and they tried to blow it back in my face? Also, they promise you can watch the dogs on their app during the day time. Four days in a row I checked during normal hours and I couldn't find any dogs on camera. I checked every single indoor and outdoor playroom. I don't know if they're abusing the animals or just not watching them but this is despicable. The staff said I was trying to "scam" them and that her literal wounds were "playful scratches. Also, when we unpacked her bags when we got home, her blanket, that I washed prior to her going there was FILTHY and covered in questionable stains and dog hair that was not hers! All of her toys were in similar fashion as well. Even her collar! her collar used to be this pretty blue and white tie dye and it's brown now. The staff was extremely dense, argumentative, and very combative. It's extremely concerning that people that work with dogs everyday say that this is normal. They should be shutdown for animal abuse. I've attached pictures below of just a few of my sweet babies scabs. There are PLENTY more. I repeat DO NOT COME HERE. God only knows what goes on over there. read more

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I have been going to camp bow wow for many years .. early on with my chocolate lab and more recently have sent my black lab puppy. This morning I received a text that I had to pick my pup up an hour after I dropped her off because she was not spayed. Apparently this was not checked earlier in the morning when she was initially dropped off. We understand that is the policy but had honestly forgotten. Kimberly the "Manager" there was extremely rude and quick to accuse me of wrong doing.. I have never experienced someone so defensive and unaccommodating in a world where customer service should be a priority. If this is the way she treats her customers , I can only imagine how she is treating the dogs . She has lost a loyal customer who has been at Camp bow wow for years . I would definitely not recommend Camp bow wow with so many other great dog care options. If I could post no stars I would . read more

Friendly staff is what saved this from being 1 star. Long story short, they required my pup to get bordatella as they require it to be within 6 months. A week later he spent 3 days there and came down with a terrible case of kennel cough. Doesn't seem like they screen the dogs well enough. read more

They did so great with my boy and I love that you can watch them on the cameras all day! The employees really care about and love dogs here and they always have great things to say when I pick up my pup. I will always bring Milo here for a day or for boarding, they're great! read more

Told us they had availability for boarding the weekend we needed but didn't have availability to have an interview with our pet... a whole 4 days before the weekend. It was an overall weird vibe. We will stick with Paws Pet Resort. read more