We are longtime customers of Camp Bow Wow- love the brand and how passionate each owner is in caring for animals and meeting each one where they need to be met. Our sweet pup, Bear, is now 11 years old and although he is not really a "dog's dog", he loves people. It warms my heart every time I check-in on the live webcam when he goes to his corner to be by himself, the staff will go out of their way to make sure to connect with him and give him some love- that means so much to me, and more importantly, him. This is consistent no matter which Camp Bow Wow we have had Bear boarded at, and it proves to me that the owners/managers hire people that love animals and genuinely enjoy what they do. Recently, my family moved to Ridgefield, WA and I cannot exaggerate how THRILLED I was when I realized that there was a Camp Bow Wow right around the corner from my house. When scheduling my dog for a daycare appointment, the owner Dan made sure to get our records transferred from our previous Camp Bow Wow in Reno, NV quickly. This made it less stressful for me, as I wanted to ensure that Bear was on the books while I was having some noisy renovation work being done at my home. I was pleased with the drop-off experience, the front staff greeted Bear warmly (he was the newbie that day); very professional and made me happy to leave him with such a great crew for the day. When I picked Bear up I happened to run into Dan in the parking lot and had to thank him again, Bear had a good time but was eager to come home, as always. We are looking forward to booking more daycare and overnight boarding with the Ridgefield, WA Camp Bow Wow location! read more

My dog was attacked and they left him bleeding from his puncture wounds for hours in a closet by himself. No one called me to inform me. When I showed up that evening to pick him up, they spent 20 minutes trying to hastily wash his wounds so they didn't look as bad. He came out cold, wet, and covered in puncture wounds all over his head and neck. I don't blame the high school kids they have watching the 20-30 dogs a day. I blame the owners for running such a terrible business model and I promise you, they don't care about your dog. If you love your dog, stay far away from away from this place! read more

Was having trouble with their site, so I called to ask about social time and if they would give medication to my GSD. Then I heard a lady, who I assume to be the manager here, screaming and berating an employee (who told me they were the only one on staff today for 25 dogs) for not being able to be everywhere at once and for a mistake that management had made with kennel labels. She was loud enough to hear everything, which is scary! 25 dogs for a single person to manage already made me uneasy, so I hung up without trying to schedule a drop off. Talked about it with friend who has boarded their dog here before. Ever since he got a promotion at work and started leaving their dog here, he has become overly aggressive, skittish around both other dogs and people, and has started to refuse to eat the food he has been eating for years. He told me that several times his dog came home with BITE MARKS on him! Bite marks! DO NOT TRUST THIS BUSINESS WITH YOUR DOG!!!! This place is not well run or appropriately managed at all. They don't staff enough people to make sure the dogs are safe and not stressed while out in the yard, they do not treat their employees like people and overload them, and according to my friend, they do not keep their records straight enough to give your dog the correct food that you dropped off for them. The manager doesn't seem to know how fo handle staffing or taking care of their charges at all; only reason this business gets 2 stars is because the staff seem to genuinely care and do their best with what they can reasonably handle. read more

Disappointed. I tool my dog to Camp Bow Wow in Ridgefield Tuesday, 5/26. the previous Friday he was negative on all parasite tests and had not been outside our yard or around other dogs. Thursday he seemed unwell and his poop was off. took him to the vet and he tested POSITIVE FOR GIARDIA. My dog is not a poop eater and eats/licks random things. Yet here we are. I called and left a message letting them know because now all your dogs have been exposed as well. One week later and I haven't heard a word. I also don't like that the girl walking around with the dogs doesn't interact with the dogs, even though they'd come to her with their tails wagging. How can you be in a room full of dogs and not at least pet them? I'm sure the constant barking is annoying, but to total ignore 12 dogs seems heartless to me. I watched the two hours my dog was there and not one pet. The cameras are constantly dropping the feed and you have to go back to the home page and select the camera again (maybe she petted the dogs then!). On my laptop I could get the feed to even load using chrome or safari. I could only access from my phone. Overall, very disappointing. Get your dogs tested for giardia. read more

Camp Bow Wow - Camp Bow Wow dogs. - Pet Boarding Near Me - Ridgefield, Washington

Our dog loves it here. I that we can watch her on puppy cam while she's at camp. Staff is always friendly and helpful.

Do not trust your dog to this franchised facility - they do not have the training or knowledge needed to care for any dog. I caught them on the puppy cam disciplining my dog - pulling him by his collar and, at close distance, spraying him in the face with what they claimed was water. My dog ended up with a horrible eye infection and was cut because of their treatment. The camp owners, Dan and Jamie, have no empathy for the hurt they caused and never once apologized. If I could leave less than a star, I would. read more

I was taking my two dogs here a couple times a week so they can get some energy out while I was at work. Unfortunately, I received a call saying one of my dogs caused an altercation so I came in to pick him up. Upon picking him up I asked to see the video, what they had said was completely false and they were defending a dog that had been a longer customer. The other dog caused the altercation and hurt one of the trainers. The owners refused to believe that the other dog could have started it and blamed my dog. They definitely play favorites and are not accompanying to newer dogs. The business is nice and good location but the management does not know how to work with customers. One day I picked up my dogs and they charged me twice on accident. The owner Dan said "next time you come in we will cover it". Taking his word I did exactly that but of course he forgot he said that and kept adding charges to my account. My girlfriend picked them up a different time and she said Dan (the owner) would not let her leave without paying. Before this I had thought the owners were friendly but disrespecting and forcing my girlfriend to pay for something they promised would not be charge is unacceptable. I would not recommend this location to anyone. read more

We started taking our 2yr old dog to CBW in the fall 2022 and have never been happier. The place is clean, dog us obviously well cared for. Todays review is because we have our dog groomed just hours prior to picking up. Today our dog was groomed (probably too soon) and then went out to play with another dogs and ended up with dog slobber all over his coat, so CBW Rep called to inform and inquired what time we were planning to pick up our dog and asked for an extra half hour because they will bath our dog again today at no charge so he comes home clean. Appreciated the call and the resolve. Great owners and staff! I never feel bad when I need to board. read more

Good location, clean facility, sufficient hours, love the cameras and quite helpful staff

If you're used to another camp bow wow and how they operate this place does everything different. If you board your pets you're expected to bring them food (other places do this for you unless they have preferred food). This place makes you purchase their collars (others have them and just change original collar with the one they use for safety). I asked how trained are the individuals working there in the event there was a dog fight (making small conversation). The lady admitted they have not been trained. Would not come here again. 3 stars are for their grooming department. Both my dogs were well groomed. read more

I made a reservation at this facility on June 24, 2022 for Christmas - well in advance. To prepare my dogs for their upcoming 3 night stay I took them in on December 12 and again on December 19 for 8+ hours each day because they have astroturf outside which one of my dogs doesn't like. Today I asked them to work with him to help him adjust to the astroturf and then I called at lunch time to see how it was going and it sounded like they were making some progress, however, he did not urinate there all day. I was worried about leaving them there for 3 nights so I asked if they had a cancellation policy (they were not scheduled to stay there for 4 more days (December 23). They said NO there was no cancellation policy in effect at this time. So I asked to have the night to think about it and was told that was ok. Two hours and twenty minutes later the owner, DAN, called me at 6:20pm and told me I had 35 minutes to decide if I was going to bring my dogs in on December 23 - mind you this is December 19! I told them I would let them know as soon as I spoke to a friend to see if he was an option as I was concerned about my dog's ability to adjust and reminded him that I was told they had no cancellation policy. Long story short - he told me he was canceling my long awaited reservation and was going to offer it to another person. I cannot believe how UNFAIR and UNJUSTLY I have been treated as a paying customer. I had planned to travel for Christmas to see my children and now this owner may have made this completely impossible. I will not return. I do not think I have ever been treated with some much disrespect. This is a NATIONAL chain and I am plan to follow up on their policies. I do not recommend them since they'll cancel your reservation unjustly read more

I really appreciate that I can log in and watch my pup during the day. All day long my pup looks happy and engaged. We were worried how he would do with 2 full days in a row, but he was chomping at the bit to get out of the car and run in and say hi. Hats off to the people who work in the rooms with them. I am a little jealous that my pup likes his handler so well. lol Everyone seems really happy and so are the pups. read more

We have been very impressed with the personnel and facilities at Camp Bow Wow! They are conscientious and very caring toward the dogs and I feel safe having our dog there for boarding. Highly recommend Jamie and the whole team! read more