I had such high hopes. Ms. Pipolo confirmed my appointment, sent the intake form and said when I returned it, she'd send the address to the office. I returned the form on a Wednesday and asked if CC payment was OK. By Sunday afternoon, I had never heard back. When Ms. Pipolo finally did respond later that day (after I'd wrote to cancel), I responded to that email by telling her why I was cancelling--she never answered my question or sent the address. She wrote again and said she was sorry, but she'd been "teaching a 4-day intensive." Huh? You can't answer work email then? You can't set up an out-of-office message? This was an extremely inauspicious, lackadaisical beginning, so no way was I moving forward. read more