1. Cameron Insurance Services

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Winston-Salem, NC

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Cameron Insurance Services

5.0 (1 review)
Closed • 9:00 am - 5:00 pm

Services - Cameron Insurance Services

Homeowner or property

Car and truck insurance

Life insurance

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14 years ago

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National General Insurance - First 2 pics are Walmart damage 2nd two are the USAA driver think about my CarFax

National General Insurance

(253 reviews)

I had a lapse of insurance through National general insurance auto. I went to go pay the off…read morebecause there was a block on my registration, which was my fault. I called paid it the phone gave them my card number and everything they took the money on my account. I went to the license plate agency a month later and they told me that they're still a block on my registration and I need to pay it off even though I already paid it off so I had to pay it off again at the license plate agency so thank you for taking $130 for me and not remembering what you've done with it National general.

If you are or are considering NGIC for your insurance coverage…read more.. if there were subzero stars that's what they would get. If you are insured by or considering NGIC (National General Insurance Company), you need to be a fully informed consumer. I will never know whether the sudden illness and unexpected, untimely death of my previously healthy 8-year-old dog was impacted by my inability to secure transportation to the hospital for over eight hours due to the lack of a pet-friendly Uber--circumstances directly and needlessly created by National General Insurance Company (NGIC)'s unlawful refusal to authorize payment for repairs they authorized and were responsible for, after the work was completed which forced the repair shop to hold my car hostage for 5 days (not the shops fault). I will carry that uncertainty, along with the grief and frustration, for the rest of my life. What I do know with certainty is that I should never have been placed in that position--no one should be--and certainly not as the not-at-fault party, on top of an already stressful situation. Be clear in understanding that this was not an "accident." Video evidence, the police report, and the issuance of multiple warrants against the at‑fault driver once identified establish that the conduct was deliberate and intentional, dangerous and intended at a minimum to intimidate and potentially to cause harm. That is the behavior this company elected to protect, incapacitating my ability to drive to/from work and get my furchild medical attention, while allowing that individual to remain on the road with the foreseeable risk of repeating these actions and causing physical harm to others. The highly recommended, very reputable and well established repair shop staff were audibly and visibly shaken after what they described as the most horrific drawn out back and forth with the meanest most callous and incompetent insurance company representatives (including and especially those in "supervisory" positions) they have ever encountered let alone had to work with in their 50 years of business. Formal complaints were filed with the NCDOJ Consumer Complaints Division and the NC Dept of Insurance Regulatory Agency as well as the BBB.

National General

National General

(13 reviews)

Brittany, a phone agent, is extremely efficient, pleasant, and professional. Her knowledge of…read morecompany policy is noteworthy. She helped me with several issues today and answered my many quwestions very patientl;y.

One of the most shocking, unprincipled corporate experiences I have ever had. I have a major active…read morestorm damage claim (Claim #260791345) with National General (an Allstate company), and their systematic deployment of deceptive stall tactics and contract violations is completely egregious. First, they attempted to split a single convective storm event into two separate claims--one for hail and one for wind--just to double my out-of-pocket deductibles. Then, they omitted severe exterior roof and property damage entirely, paying out a fraction of a real estimate and leaving me with an active interior ceiling leak. When I exercised my legal rights and formally invoked the policy's appraisal clause to force a fair evaluation, their bad-faith tactics escalated into high gear. They have sent inspectors and independent adjusters out to my property THREE SEPARATE TIMES. Every single field visit is handled with gross negligence. On the third walkthrough, their own contracted ladder technician physically documented total-loss hail damage metrics of 10 hits, 10 hits, and 6 hits inside test squares on the roof--yet the engineer refused to walk or inspect over half the roof slopes, claiming the 14/12 pitch was "too steep" and asserting from the ground that "hail only comes out of one direction anyways." The height of their corporate fraud occurred yesterday. The engineer called my personal phone aggressively demanding a FOURTH property visit to fly a drone to try and patch his incomplete report. The exact second I said no and directed him to talk to my independent appraiser, my desk adjuster, Kim Garrett, immediately texted me claiming the inspection was suddenly "miraculously complete." She then stated a written report would now take an arbitrary 5 to 6 WEEKS to process. They are caught in an absolute lie. They cannot declare an inspection complete within 60 seconds of a drone refusal unless the drone was a complete manufacturing of delay. This is deliberate administrative stalling, systematic obstruction of the appraisal process, and classic bad-faith insurance handling. The Kansas Department of Insurance has officially opened a formal regulatory investigation into National General under State Case Number 125957. I am logging every single text, incomplete inspection, and corporate contradiction directly with the state investigator. Do not buy a policy from National General or Allstate unless you want to pay premium prices just to have your property neglected and your legal rights obstructed during a disaster.

Cameron Insurance Services - homeinsurance - Updated October 2026

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