Sydney was super helpful and easy to work with. I had to change cars and during an already confusing process with a new car purchase Sydney made it super simple and walked me through changing cars and coverage! read more

Rick and the entire team are really great to work with. They patiently walked me through all our options and in the end saved me an incredibly amount yearly. When it came time to file a claim they were amazing, best insurance experience I've had. read more

UPDATE: I'm not sure how you're trying to get away with completely lying here, Rick, but it's surprising to me how little accountability you've been willing to take. In my many attempts to reach a mutual understanding with you, you've apologized for nothing and after asking me to not post a review, you completely quit responding altogether. I'm also surprised how a company would reference other positive customer reviews to discount my very honest experience with your office. No one gets it right 100% of the time. I said everything that happened as honestly as I could including direct quotes we heard from your office. As far as the tree goes, your office's errors were so egregious and the effects of following such advice would have been so damaging to us, I have no other option than to post reviews. A sincere apology from you in private over email would've kept me from pursuing any of this publicly and I'm regretful that could not happen. Original Comment: This office has caused my wife and I extreme stress, frustration, and the loss of thousands of dollars we should've received from claims. We had a policy inactive on our account that would've paid out over $10k when I was hospitalized for 30 days and nearly died. When we confronted our agent at Rick's office, we were told by our agent Kayce that "this is a good learning experience for me". Then we requested a policy get cancelled and it was never done. We paid for that policy for around 8 months when we didn't need it. The money was eventually refunded, but we had to reach out and be very firm for this to happen. Lastly, we had a claim we needed to file because a massive tree fell on our property, blocked our driveway, and landed on our neighbors cars. We were told incorrect information FOUR separate times by staff members of this office, including having the tree removed before filing the claim. Had we followed any of that advice, we would not have been able to properly file a claim that could get approved. I had to contact a different State Farm office to get correct information on how I should proceed. We quickly transferred to that office (they are GREAT, and highly recommended - Elizabeth Soots State Farm in Kernersville). Again, this request was not done completely and we had to follow up with them again to do it correctly. Every step of the way it has seemed that incompetence, negligence, and laziness has been the driving factor for how we've been dealt with by Rick and his team. When I asked for him to take accountability for these mistakes, he told me not to post reviews because, and I quote, "I really hope you can reconsider your posts -- as that hurts my family". I found this very manipulative and borderline cruel, since he spent many emails denying that his agents did anything wrong in dealing with us, and that it was our fault the $10,000+ claim wasn't approved. We were told we couldn't sign up for this specific service when my wife was pregnant, but that we WOULD be signed up when we had our baby. In our postpartum season, during my hospitalization, deaths in the family, and other family tragedies, it got lost in the shuffle on our end; but we were told they would follow up with us and they never did. Our daughter was 6 months old when I was admitted to the hospital. I have heard from reliable sources that this office is a "bulk" office that's one of the nation's "top performers". Unfortunately, this means they do not give the proper care and attention to their customers, and I would never recommend them to anyone. read more

We have been with Rick's office for over 10 years now. They handle all our insurance needs, car, house, life & umbrella coverage. His entire team/staff is very friendly and efficient. All matters are handled in a fast , efficient and professional way! We are very happy and highly recommend his office. read more

Rick Babusiak - State Farm Insurance Agent - Front of office - Home & Rental Insurance Near Me - Winston-salem, North Carolina

Mackenzie Easter is so helpful and professional. A pleasure to deal with We needed to update a certificate of insurance. She did it very quickly which I greatly appreciated read more

I had a call from state farm, being quoted to pay less than my insurance. And once i switch to state farm, it comes up that it only works with a discount, which would be apply if i will ley use SF my phone like it it theirs. They want to track me, keep my Bluetooth always on, turn of battery saving option, keep location on and much more. On my PERSONAL, PRIVATE gadget. So once i refused, they raise the price. And keep on doing later. Despite i have no tickets, no accidents. I dont even drive my car. It sitting in a storage. During a year, they wanted to raise my payment 3 times!!!! Scamers read more

The Babusiak Agency is the BEST! They really care about their customers and go above and beyond in all aspects!

I went in to Rick's office after working with Allstate for 25 years. He was very professional and went through the paperwork. He was very courteous, personable, and helpful. We went through all the points of my policy needs and was able to save me money as well as work within my financial constraints. All the agents in the office were as professional as he was - with the added greetings of two dogs. Who can't want to work with someone who brings dogs to the office? It took me 25 years to change insurance agents, but I feel it will be worth it! Lisa Yewdall read more

Awesome claim handling! Unfortunately my son had 2 accidents within months of each other. From the initial call to completion of the claims I received SUPERB service! It is such a peace of mind to know I have the Babusiak team behind me! read more

I recently used Rick to bundle my auto and home insurance. I was with an auto company for veterans and a home company teachers. Both companies left me without a personal agent to work with. When I went through a 2 big life changes, I experienced some difficulties trying to get the right policy lined up for me and my family. I called Rick. His first words were "I am not sure we are going to be the more cost effective, before you go with us, shop around." And I did and he was the most cost effective... but also the only person that told me to shop around. He went through both of my previous policies and added a few things that we needed and took away some things that we didn't. He ended up saving me a "butt ton," that is the official term. I actually referred him to my mother, who bundled home and auto with him as well. He is a true gem, and an agent who obviously cares about the client, not the sale. read more

Working with the Babusiak's has been a pleasure. Not only have they provided us with more coverage than we have ever had for our family, they have done so affordably. The level of confidence I have in Rick and Candice provides me with peace of mind. If my policy requires a change, they respond immediately and provide amazing customer care insuring all of the i's are dotted and the t's are crossed. I highly recommend Rick Babusiak State Farm Insurance for your insurance needs. They are more than insurance agents, they are friends. Bonus - being covered through their agency means giving back to the community through charitable donations. read more

Local Agency specializing in mall aspects of insurance. Extremely caring and informative staff!

Rick and his team helped me out tremendously when we moved to the area, from auto insurance, to hospital policies, to my Retirement. I can't say enough good things about them. I highly recommend them for all of your insurance needs. read more

Super excited to be a State Farm customer again and can't say enough how great Kayce C. was in making the sign up experience hassle free! She was a delight to work with, both friendly and knowledgeable. Kayce made this portion of the home buying process both quick and easy while saving us money on both home and auto. Look forward to the road ahead! read more

Wonderful family agency who are also strong leaders in the community. They are available anytime to help you with your insurance from A-Z. Candice is a wonderful source of help and is very quick to respond with any questions that you may have! She has provided top notch service to our clients who need renter's or rental dwelling insurance! read more

Rick and his team have been extremely helpful in getting my personal and business insurance in order. They reviewed my policies and found important aspects of coverage that my previous agent had missed. I will be having this agency review my investment portfolio as soon as possible! I was also amazed that they were able to finance my new car; talk about an all-inclusive business. read more

Rick was a big help in making sure I had the right type of coverage. After getting married and moving to a new house, Rick was able to guide us in the right direction for our needs. He and his team will take the time to go over your needs and make sure you are insured correctly. read more