I visited this dry cleaner around 10:30 am on Friday asking if possible to do same day cleaning of…read moremy son's Army Dress Blues because he was called to reserve duty the next day and required to wear dress blues. The shirt needed laundering and the slacks needed dry cleaning, both with military pressing. The employee said it was past their normal cutoff time for same day service, but they discussed and agreed to help us out anyway. They said they would have them done by 5:00 pm. Much to my surprise they texted me that my order was ready to pick up at 12:30! They did an excellent job, perfect military press, and super fast. I'm so appreciative for the job they did, and completed even earlier. Thank you!

Took a dress shirt to a different dry cleaner company. Pointed out different stains to them. When…read morepicked up the stains were still there and the shirt did not look cleaned at all. This was a '$90 shirt. Jst about threw it out but decided to try max I walker. Upon picking the shirt up the stains were completely gone and looked new again. Cheers for them to take the time and remove the stains! Very satisfied!!!!!!!

This has to be the best dry cleaners, like ever. The store is so clean and well organized. The…read morecustomer services was phenomenal... It was a different young woman for my drop off and pick up but both were kind, thorough, informative and welcoming. It took less than 3 days for my wool blend coat to be cleaned and it was in perfect condition when I picked it up. Price was fair, especially for the quality of service. This was my first time here so I was gifted with a coupon and some cute cleaning supplies-nice touch. I will be going back for all my future dry cleaning needs.

My family tried this dry cleaner because it is so close to where we live. The storefront is tidy…read moreand welcoming. The staff who worked with me was kind and knowledgeable. Two things that would be helpful for me (and maybe others): 1) clearly posted prices (if I hadn't asked, I wouldn't have had an estimate until pickup) and, 2) some open hours outside of the traditional work day (current hours are M-F 10-6, so I saw). The clothing items that I had cleaned looked great and I received a new customer gift bag. I will be back!

Walking in was a clean atmosphere and friendly staff. There were plenty of different size washers…read moreto choose from small loads four dollars and larger loads six dollars. Dryers are only one dollar. They have everything you may have forgotten to bring with you, laundry soap, fabric softener, & bleach. They have snacks and drinks to purchase while you wait. They even have video games to play! They do offer full service wash and dry. Their dry cleaning is outsourced. I definitely recommend coming here if you need laundry service .

They had exactly what I needed: large capacity, washer, and large capacity dryer for cleaning my…read morequeen sized comforter. The attendant was incredibly helpful. He walked me through the pros and cons of the various sizes of washers and made a recommendation that was perfect for me. Additionally, he helped me pick out the right sized dryer and had some insider knowledge that helped me get the comforter dried without shrinking. All in all, I couldn't ask for a better experience.

I do not take things to the dry cleaners often but when I do, I appreciate it when a place says…read morethey are going to be open that they actually are. I went today after 9 AM and the lights were off and nobody answered. I also tried calling and nobody answered. I do not trust them they actually will be open when I need to pick up or drop off my clothes, so I do not recommend this place at all. There are other dry cleaning places in West Omaha that are reliable and NuTrend doesn't seem to be.

In trying to remove stain from my shorts, they ended up removing the original color from parts of…read morethe shorts. While the process of refunding money for my recently purchased shorts or replacing it should have been a smooth one, the personnel at the location (barring one very nice lady) and the owner made it confusing and unnecessarily prolonged, involving many differing statements from differing personnel and the nature of compensation (money vs replacement). It resulted in numerous phone calls and trips to the place on my part. While the product the eventually replaced, it should not have taken so much time and involved miscommunication. Wont be returning anytime soon. In retrospect, I should have taken "before" pictures of my clothes and should have asked to see their printed policy, in case of clothing damage. Oh well, live and learn, I guess!

My washing machine went out. Last time I was in a laundromat they did not take cards. Coins only…read more I found the card option quite convenient. I did 4 loads but didn't realize I was using the bigger machines. I could have combined them, however, my towels were so soft and everything was clean with just about a quarter cup of detergent. I love that there are employees on site and cameras in use. Anybody I talked to, including other customers, were quite pleasant. It is my go to place when I need them!

Opened the first washer and it smelled bad checked the rubber ring on 11 washers and they were full…read moreof dirt, debris and smelled bad. I thought about cleaning a couple of washers and running it empty with bleach and detergent but at $4.75 per load decided to find a clean laundry mat. Disgusting place I was here last summer doing my laundry and the place was clean must be under new ownership or management.

Second laundry visit of this trip. This place was clean and well lit. I didn't see the staff…read moreon-site, but I can tell the place is well maintained. The machines were in working order and actually affordable. I feel like a laundry is a reflection of those who use it. I saw people tidying their spaces and looking after their kids. Nice experience.

Best coin laundry I've ever been to. Attendant was very helpful. Very clean. Machines worked great…read more Very efficient. Perhaps a touch pricey, but I'd pay that every time for this type of service.

We just moved to the area and I needed all of my husbands business clothes and suits cleaned and…read morepressed. I pulled up and a sweet women took everything out for me. I got a text 24 hours later with the final cost and notice everything was ready for pick up. When I arrived they put it in my vehicle and everything turned out great! We will definitely be using this location for all future services!

I've been here a few times and my clothes always come out looking nice. The prices are affordable…read moreand you can usually find a coupon. They also take competitors coupons so that's cool. My only complaint is that the staff is always out smoking, coming in from smoking, and or reeks like cigarettes. It's a huge turnoff when it hits you in the face Last time I was there it was 8am and there was no one in the store... I waited for a few minutes and low and behold the lady was outside smoking while I was waiting.

So Professional, yet very very friendly.... They are more than Happy to put up with My…read moreinstructions‼ Very...Very....Pleased....

These guys are the best. Nothing about them is amateur. I am not on their regular schedule so I can…read moreuse their service as much or as little as I choose. Crappy week? School clothes are dirty? They text me regularly. I tell them to pick it up in the morning with whatever specifications (hang dry these shirts,etc.) The next day they text before it arrives laundered, folded. Ugh. Godsend. Very affordable too. Some weeks it's just my clothes that get sent out. A lot of time I send out nothing. But they're always there, on time, perfectly laundered. It's an affordable choice for weeks you can't keep up. They're awesome. $30 and girls clothes are done for the week.

I've been a consistent customer for over 4-yrs and always had great service, until tonight. Got…read moreturned away at 7pm closing. they took my bag to clean and tried to add the BOGO coupon, and was told it's too late, bag had to be on the truck to get the coupon. And the kiosk was down so couldn't pickup either. frustrating moment and not great customer service. would rather not go elsewhere but may have to. Jeff M

Exceedingly cool! I was looking for a same-day dry cleaning service to have a suit and dress shirt…read morepressed for a business engagement. Imagine drive thru service where I'm met with a smile at 7am, told it's a 25% discount as a new customer and that the garments would be ready no later than 5pm! True to their word, I return that afternoon in the drive thru lane and they bring out the garments and ask if the back seat is OK to place them in. I mean, if this isn't bespoke service from a local Tide Cleaners location (they'll likely tell you this is all part of their customer service) I don't know what is. Exceeded my expectations!

I am very disappointed with this dry cleaners. I sent in eight items and one item was damaged, but…read morethe cleaners denied it was their fault. I know that I had brought them all in good condition they just needed a dryclean and after they had shown me the damage, they did not offer to give my money back just take two dollars off when I came back which is not going to happen anytime soon unfortunately.

Do not recommend! Ruined our comforter and then the answer was that is how it's supposed to be the…read morelumps will work out just hit them with something. Made the mistake of cleaning this s with them, but won't make that mistake with anything else. Stuff happens but the lack of care and response was enough to make this an easy decision.