I had my first appointment with Dr. Leavitt this week. It was the most thorough eye exam I have…read moreever had. He explained all of the tests and results in detail and I was extremely impressed. His staff were also very friendly and professional and my appointment was exactly on time. My new contact lenses are fabulous and my vision is now crystal clear. I would highly recommend this practice to everyone! Lynn J.

I had an in person eye exam and fitting for glasses. Dr Leavitt is very thorough and I felt very…read moreconfident with his assessment. His business partner and optician Robin chose the perfect pair of glasses for me. I'm so excited to get them. Thanks fir a great experience. I will be back!!

Dr. Esrawi is professional, kind and does amazing work! He truly cares about his patients and goes…read moreabove and beyond to make sure the work he does is Perfect and that the patient is satisfied. His office has state of the art equipment comparible to Boston or any large city right here on Cape Cod! The staff is professional and kind and makes you feel like family. I do not like having dental work done but I truly find it a joy to spend a few hours with Esrawi and his team! Karyn Najarain

I worked with Terri for multiple sessions and saw results. It's not a quick fix you have to trust…read morethe process. It takes a few sessions but it's worth it! You won't be disappointed!

I feel the way the advertising was that I would actually get results to go in for a one time…read moretreatment to only find out after that to get results. I was looking for I would need 10 more treatments at the cost of about $1200. I wish that had been told upfront before I went in and spent a hundred dollars for nothing

i made an appointment because my other eye dr was booking months out & i really needed a new…read moreprescription. i waited for an hour after my scheduled appointment to be seen, they moved me from the waiting room into an exam room as if i was going to be seen and i just sat in there forever, i honestly think they forgot about me. there was barely any patients too so i don't know why i was just sitting there. dr didn't really address my concerns or wants. just disappointing

I was a patient in the Mansfield office for years. I moved and use the Plymouth location now…read more I've always been happy with them, but more recently, I wanted to extend my heartfelt thanks for the exceptional service provided in fixing my old glasses. Your dedication to ensuring my eyewear was not only functional but also comfortable and fitting perfectly was truly appreciated. It's rare to find such attention to detail and care in today's fast-paced world, and your efforts did not go unnoticed. Thanks to your expertise and skill, my glasses feel like new again, and I couldn't be happier with the results. Thank you for going above and beyond to help me.

Dr. Biliouris is never on time, but if you're looking for a doctor that cares about you then he's…read morethe guy. His office staff is caring and efficient. Best practice I have been to.

My mom has had Dr.Biliouris as her primary care doctor for many years.After my sister passed away 2…read moremonths ago,I have taken over as caregiver for her and have been there with her to her doctors appointments about 5 times now.I find Dr. Biliouris to be a very caring and a compassionate doctor and my mom loves him However,I find the emplyees that he staffs or should I say some of them, are very incompetent for the position they hold with no customer service manners at all.My mom was nauseus for a few days so I called the office trying to get her a prescription for a mild medication to help her stomach settle.The receptionist who answered said she would speak with the doctor and have him call something in..I never heard another word all day about it.I called the pharmacy she uses and bothered them 4 times that day but was told nothing was called or faxed in.I called the doctor's office the next morning only to be told that he didn't want to call anything in because he doesn't know why she is nauseus.Mind you,we were there 5 days prior and she was fine.They know her whole history,know the fact that she is stressed and depressed from losing a 2nd daughter and they also know she has transportation issues because I work full time on week days when they are open.I was upset that they didn't even call me back to tell me this the day it was requested..At the very least, I should have gotten a return call to let me know there would be no prescription and they should have recommended something she could try over the counter . I then requested that the doctor call me As my mom thought,that also never happened after wasting another day trying to make her feel better. I honestly question whether he was even given the message.I called back a 3rd day in the morning to see why I hadn't heard from him and was told he was there til after 5:00PM and didn't have time to call. I only wish I only worked until 5 and could ignore requests for a phone call from a sick patient.I then asked why he didn't call when he returned the following morning.My answer again was, "He doesn't come in until 8:30AM and there were 3 patients waiting for him and he didn't have time..My first thought was well we've been waiting for 4 days to hear something.After getting impatient with the foolish excuses the recepstionist was giving me ,I again told her I wanted to hear from him that day.We had a few more words and her last words to me were "I'm not listening to you yelling on the telephone, she hung up on my ear.At this point,I am apalled at the "lack of customer service" and care that was shown for my 86 year old mom.She put her trust in him and his staff many years ago but, now when she needs them,they don't even have time for a phone call.It is now 5 days later and I still have not heard a word from the doctors office.This is the fine care being given to our senior citizens on Cape Cod.Unfortunately,I'm not sure where the blame lies.I tend to believe that its from the lack of careness in his staff.Something that should be the protocal for being hired at any physicians office.They should be made to attend "Customer Service" classes after being hired and learn the "do's" and "don't" for customer service.Quite naturally, they will have alot of communication with the elderly when employed by a physician..Hanging up on ones ear is inexcusable in my book especially when one puts their trust in you to care for them. I was taught, right or wrong...Customers are always right!....I feel it should be the same way in any public facility.After this incident,I'm truly considering finding her a new primary care doctor for her, one that will be there when needed,one who make calls when needed and one who hires a staff that are trained properly who can handle stressful times "on the job" in a physicians office.Hanging up on ones ear does nothing for a doctor's office reputation.I find it hard to believe that this is the best staff he can find and if its a matter of holding down "the budget", then its time to rethink whats most important and find qualified willing and able experienced people who love their job ,ones who have a personality before he finds his "patient list" depleting! It may be worth the few extra bucks he may have to pay out to find the qualified staff to keep the good reputation up that he's always had!

I had an excellent visit, yesterday, at Waterbury & Olson Optometry as a first-time/new patient --…read morealbeit [embarrassingly] spacey on my end. Holly, at the front desk, was super friendly and helpful. She did a great job of making me feel comfortable and welcome -- explaining everything as we went. Dr. Waterbury was also very kind, knowledgeable, and funny. I've had glasses since I was in kindergarten...and am 30 now (so you can imagine the amount of doctors I've visited). Dr. Waterbury is the most thorough (and youngest, ha!) eye doctor I've been to -- he gave his professional opinions and had legitimate reasons backing them up...all the while cracking jokes in between. And hey look, Doc! Now you can say you're the #1 Yelp-rated Optometry Practice in Falmouth! FREE advertising! ;)

I wanted an eye exam, because I could not see as well as I could before with the glasses I was…read moreusing. My ophthalmologist was in New York and I would not be back there for some time. My father's ophthalmologist was in Hyannis. He spoke highly of the doctor so I called his office and asked for an appointment to get an eye exam. The doctor was not taking any new patients, because he was retiring. He told me to see Dr. Bodrie in Sagamore, closer to where I was staying. Dr. Bodrie is great. I have gone to him for several years and have only the best to say about him. My eyes have had some concerns, not every day problems. He has diagnosed the issues I have had over the years and we got them fixed. Today, my sight is fine, and in so many ways it is due to Dr. Bodrie.

My family and I have been patients of Dr. Bodrie's for years. My experience with him is always…read morewonderful and he has seen me through my transition from occasional glasses wearing to full time contact lenses. He is always diligent in answering any questions you may have and making sure all of your concerns are addressed before moving forward. Scheduling is generally pretty easy and he is hardly ever running behind so wait time is minimal. While my experience with the Dr. has been extremely pleasant, I struggle to say the same for the interactions with his office staff. Each time I call or visit the office, I always leave feeling argumentative and defensive after conversing with the office. I called prior to an appointment explaining I was 10 minutes behind schedule as a meeting with a client ran late. I was rudely informed that "young people have no respect for anyone" and that I was rude to waste her time and keep her waiting. I was prepared to reschedule my appointment if needed, and was attempting to politely explain an unavoidable issue and was offended she would say I was wasting HER time. It was the Dr's schedule I had inconvenienced! When my dog chewed the arm of my new frames, I visited the office to see about sending them out for repair. I was rudely told that I should keep my dog away from my glasses and that they couldn't be repaired, I would have to purchase new ones. End of discussion. I looked up the manufacturer online, sent them out, and they repaired them at no charge aside from shipping and handling. Lastly, I ordered a new pair of frames online and called to verify my prescription. I was told that I didn't need to get it over the phone, and it would be sent to me because I would need a paper prescription anyway before I could order. False. I confirmed I did not need the prescript, could just enter online - and she laughed as she read it off to me. She said it was a waste of her time as it wasn't going to process. Weird. Wearing the new frames as we speak. While I love the doctor, I find his office support to be exhausting. There is no need for the misery around simple office procedure. Get it together, ladies.

This is a very nice VA Clinic in Hyannis. Very clean and in a nice part of town, in a strip mall…read moreand Stevens St. This makes it nice for those Veterans that either can't travel to Providence or wish to have their Primary Care Physician closer to their home. If you're a Vet and live in the Hyannis area, take a look at the clinic and make a choice to become a patient at the facility. This suggestion comes for another Veteran.