Is there a zero star rating? We bought a groupon for a blown glass class for my self and another couple. The groupon provided 3 methods of contacting her to schedule the class. After first calling and leaving a message, then emailing, then texting the third contact method, she got back to us. Seems email was the only method she would answer but it would take 4 days for her to respond. It took way too much back and forth to get the class scheduled!
When the day finally came, my husband and I and the other couple showed up to a locked door! She even answered her cell twice and hung up before turning it off. Haven't heard a peep from her since, not even to apologize.
On the other hand Groupon was fantastic and gave us a refund. read more