I recently stepped on a nail and was in need of a Tetanus booster and antibiotics. After waiting 4+…read morehours at a local urgent care clinic, I gave up. I called Val Verde, they were able to squeeze me in the next morning. I was seen by the Physician Assistant, who treated me well. Staff was also able take care of some referrals that were needed. A big thank you to PA Perez, Vanessa, and Imelda. Your help was and is very appreciated!

Do yourself a favor and find somewhere else for healthcare. The receptionist sucks, the rest of the…read morestaff are terrible and lag for pre authorizations. A few business days?, I get it... but a month and a half is f*cking ridiculous! Let's not mention the doctors. I show up for my appointment on time, few min early actually. Then I'm told about 20 minutes of waiting in the waiting room, that the doctor won't be there. No accommodations whatsoever. I switched to montage and Amazon healthcare. So far so good.

I called here today, per my insurance website, saying they were accepting new patients, and in…read morenetwork, the person who answered said no new patients and no we dont take any private insurance, so maybe you should let United Healthcare know this, they do have you listed. Reception was rude.

They are not the good at answering there call all of the staff out for lunch wow can't believe this…read moreand no one calls you back after you get tested on cov-19 omg

Just a an all around good experience. Fast appointments to…read moresee the doctor. Follow up is fast.

Dr Adame is a great MD, very knowledgeable but at the same time, he listens to your take on things…read moreand your health choices/options. His staff at the front can use more customer service skills: be more pleasant and not so robotic, look at their customers and just more overall personable. The 4 stars is for Dr Adame... 3 for the front desk.

I've been a patient of Dr. Adame since 1997. He is an outstanding and knowledgeable physician. His…read morebedside manner is attentive, pleasant, professional, and personal. He gets to know his patients, their health journey, profession, family life, and desired treatment paths. He presents comprehensive options for preventative, restorative, and maintenance health care.

We have been going to Dr. Adame since my son was a baby and we couldn't be any happier. Dr Adame…read morelistens to what you have to say and how you're feeling. Dr Adame chose the right carrer and we are soo lucky to have Dr.Adame as our family Doctor .. The Sanchez family loves Dr. Adame

Was recommended from two nurse staffs at Salinas Valley Memorial. I should of checked around. The…read moredoctor either doesn't care about his patients or is oblivious on how there staff treats new customers. The doctor should try calling his office as a disguised customer to see what I mean. You better have insurance that is really good because that's the first thing that comes out of the staffs mouth. BEWARE!!!!!

Dr. Rosen is an amazing doctor. I have going to him for 27 years and have only received the best…read moretreatment. He is extremely knowledgable and always makes me feel as though I'm in the best care. I also love the staff and seeing Niko, his pet malamute, when I visit the office.

Care quality. Went to the trauma center and spent 12 hours there. Attempted to get assistance after…read moreI left with no one willing to help me.

The women's center is not great. I went in for an appt from a referral from my OBGYN and after…read morewaiting 40 minutes past my appointment I get called to the front to let me know the Dr cancelled and won't be in. I reschedule and was assured that should something come up I could call for a new appointment. Something came up and when I called for a different appointment the girl had 0 customer service skills. Was told that I had to go on a waitlist and when I asked how long she goes "idk" and couldn't even give an estimated timeline. Mind you, this is for a service that has a deadline. When I asked about my referral she said "yeah it's good we just don't have appointments anymore". I then explained that the Dr was the one who cancelled so why am I being essentially punished and she said "thats just how it goes. You can call your OBGYN to be referred somewhere else" if I could give 0 stars I would but I'll give 1 since the front desk staff was nice.

Dr. Martinez retired. I wish her the best retirement possible, and will miss her as my primary care…read moredoc.

Dr. Martinez is as good as it gets in a medical professional. She is very caring and listens to…read moreyour health concerns. I have been with her since 2004! If you are looking for someone who truly cares about you the person and not about the money, she is the doctor for you. Takes her time and gives you options for your health care needs. As with any healthcare provider it is best to have a doctor willing to listen to you and give you options to give you control of your own healthcare needs. She is simply the best.

I have had nothing but a positive experience at Santa Lucia Medical Group. From the providers to…read morethe medical assistants, I have always felt truly listened to, cared for, and taken seriously. I have never felt rushed or dismissed. I am treated not just as a patient, but as a human being. Dr. Sepulveda is exceptional. He takes the time to sit down with you, talk with you, and genuinely listen. He often shares experiences or stories that help you better understand what may be going on, and he makes sure to educate you about any condition he feels you may be dealing with. That level of education and explanation is incredibly important, especially when you are unsure about your health. It brings reassurance and clarity instead of confusion or fear. The medical assistants are just as wonderful. They know their patients, they are calm, professional, and never make you feel rushed just to get vitals done or move you along. The environment feels relaxed, respectful, and organized, which makes a huge difference during appointments. I have been a patient here since around 2018, and I can honestly say I have not had any issues. Early on, I did see a provider who simply was not the right fit for me. There was no disrespect or negativity, we just did not connect well. I made the decision to switch providers, and I was immediately happy with the change. That flexibility and support meant a lot. I am grateful for the care I have received over the years and highly recommend Santa Lucia to anyone looking for compassionate, attentive, and professional medical care.

I have been going to this office for several years. First Dr. Rodriguez until he retired, then Dr…read more Sepulveda. I have always had a great experience getting appointments, prescriptions, questions answered and never waited too long to see my doctor. I only took one star off because they don't take Medicare so, I need to change...otherwise I would have loved to stay with Dr. Sepulveda.