If I had the option to not give any star for this review that would be great! I had the worst experience here! I came in to purchase some boxers for my boyfriend that was on sale for 3 for $30 and 2 sweaters that was also on sale, so overall 5 items total. As I was walking outside I checked my receipt and noticed the manager lady who's Filipino charged me wrong. Instead of it being $10 per boxers, it came out to $19 each which came out to $57 instead of $30. So I told my sister they charged me wrong and walked back to Calvin Klein so they could fix my transaction. I was extremely nice when I spoke to the manager and said "hey, I believe you charged me wrong for the boxers because it says on the rack it's for 3 for $30 and it came up to $19 each".
She then spoke in Ilocano (another dialect in Philippines) which I understood. She told her co worker "Bwesit dagitoy nga boxers". (These stupid boxers).
I kept my mouth shut pretending I didn't understand a word they said.
So the manger then said she would give me a refund and have to re purchase the items, which I didn't mind I just wanted my money back.
Not to mention this lady was extremely rude and had so much attitude talking.
When she gave me my new receipt she told her gay co worker in ilocano "Baka met sinuktan da ajay tag na. Baka sabali nga boxers ti inala na" (she probably changed the tag and took the wrong boxers).
Like excuse me? How are you gonna talk shit about your customer right in front of you and accuse them to changing the tag? Where the hell would I even get a machine to change tags? Why the hell would I even do that?
For a manager to act so unprofessional in front of their customer like that is disgusting!!!! You should know how to act professional, and don't blame some customers for trying to steal or rip you off. You guys have cameras check it and see if I did change the tag! Would I ever shop here again? Probably not. Me and my sister were treated like shit and was blamed for their mistakes! We were visiting from another states, and I know in California they don't act like this in front of their customers and how the hell to these people have the nerve to treat tourist like this?!
I walked out that store feeling so humiliated for something I didn't even do!
Shame on you two!!!! Disgusting people! read more