We scheduled an eye exam for both of us. The first issue is the paperwork. There is a document…read morethat basically states YOU are responsible for what your insurance company will not pay. Dr. Andre has been practicing for over 35 yrs. She truly will give you a lesson when it comes eye health, surgery on the eyelids, do's and don's. She is a surgeon. Not just an ophthalmologist. She will basically call it what it is, if you ask a question about need vs "claims" to need. However, she is not about " short schedules" ( she is chatty) she gets a staff reminder, someone else is waiting. . My eye exam results (L) same (R) different. I received a prescription for only one eye. (they do not normally make one lense) that caused a problem, and w ability to read, and for both eyes not just 1. I again paid for another eye exam with another ophthalmologist that confirmed that my right eye prescription off by a couple of clicks. So back to eyeglasses place to have the lenses remade. My wife's eye exam was straight forward. However the bill was not just for an eye exam, whatever the claim, it was based upon time spent? It was a routine eye exam, nothing more.

Best opthamologist I've ever had. My vision has improved under her care. She performed eyelid…read moresurgery three years ago. That is singularly the best thing I ever did for myself. The improvement is absolutely fantastic, and still looks as good as the day she did it. I can see to drive much better and reading is most enjoyable now. My primary care physician recommended Dr. Andre. He was so right! I recommend her for all eye care needs.

Wonderful eyecare facility! My daughter has been coming here for almost 3 years. Glasses are…read moreavailable on location so it makes it easy to have her eyes checked and get stylish glasses at the same time!

The staff are friendly and efficient. Dr. Stone was professional and personable. Highly recommend!read more

My daughter and I have had poor experiences with optometrists offices throughout the years but we…read morefinally found Eye Care of Greenville. They are fantastic! The staff is wonderful and appointment wait time was minimum. Equipment is up to date and clean. Needless to say that my family will be returning and we will make sure to reccomend them to other families.

Took my mom in and they were great. Explained everything and office staff were all very nice…read more Definitely a happy customer.

I loved this eye doctor and especially Raul. He has always been so kind and caring…read more This location has a doctor that is off every other Friday. This has not been communicated and today I had an emergency with my daughters eyes. All they could do for me is recommend locations that didn't take children or "close" locations that are over 2 hours away from me. This is unacceptable. I will not be returning and will tell everyone I know that I was refused service at this location. You need to let your patients know they can not depend on you for emergency care every other Friday. That should be communicated up front. And if yall knew this was a prob6please work harder on finding a cover doctor.

Terrible customer service. I was 20 minutes late for appointment; however, at 15 minutes before my…read morescheduled appointment I called to either try & reschedule or cancel. I held for 10 minutes on the phone & no one came to the phone. I get in the car & drive down to location of America's Best & they told me my appointment had been cancelled, which I understand why; however, when I asked when someone old work me in the response was "I don't know. Just have a seat & we will call you". After waiting 45 minutes I was then told we can't see you at all today!!! I went to Walmart Vision Center. I WILL NEVER RETURN TO THIS VERY UNPROFESSIONAL PLACE!!!

I went to the Greenville, Texas location recently. I had an appointment and even though it looked…read morecrowded I was seen very quickly. The eye doctor was so nice and knowledgeable and I was able to pick out two pairs of really good fames. Everyone there was professional, friendly and courteous. It was a really good experience.

Where do I start with this place? The staff is absolutely nice. Incredibly professional wait times…read moreare minimal and the environment is soothing. The doctor is the best in the business hands down. All around amazing experience every single time. You want a place to take care of your eyes correctly? GO HERE! dont waste money with America's best.

Very friendly staff! Dr. is amazing and very accommodating!…read moreI have no complaints. And they have a great selection of frames to pick from.

New patient 9/25 bilateral cataracts (referred for surgical clearance with Texas Retina) 1 month…read morelater upon clearance given, no contact from Dr Hermans Office with Vision Quest...I reached out number of times for progress, I was finally told Dr Herman retired early from practice but they were in process of obtaining Provider...never contacted so I went in person to inquire only to find Office closed! Called their office phone & informed by different group that his Office was actually OUT OF BUSINESS and I would have to make appointment to be seen by one of their doctors (she verified they had my records from Dr Herman) my clearance from Texas Retina was only good for 90 days! ( it had only been 30) but persons attitude was poor & I declined further contact with them and chose to start over elsewhere! I have no complaints with Dr Herman but with Business Admin/Staff!!!

I am very disappointed with Vision Quest (Greenville Office) Personnel. I called the office for an…read moreappointment and asked them needed cataract surgery would it b e done in Greenville and they told me yes. During the appointment, after numerous test, they told me the sugery would be done in Dallas, but the post opt would be done in Greenville. My wife listened to both conversations. I arranged for my son to take off work to drive us. When I called the office to set up the schedule for the surgeries, I was told the post opt. would also be in Dallas. Therefore making 4 trips into Dallas. I did not feel right asking my son to take off 4 days of work. Then I asked for copies of records on the first visit and was told they could not that day, maybe :tomarrow" and woujld have to wait till Friday so the doctor could approve it (this was on Tuesday) This is not right. I am 82 years old and wasted my medicare on this. I was lied to by the office twice by the office personnel. I am going to have to spend hundreds of dollars ou of picked for my cateract workup somewhere else.