It pained me to type this because I didn't want to. I hate sharing bad experiences but this was one…read morethat we were not going to brush under the rug. I can't speak on the rest of the team because we only dealt with Mark and his assistant. I actually waited a few weeks to post this review so it wouldn't be typed out of anger. He never ran my credit to consider my debt before allowing us do a purchase agreement on for a new build even though we're in a community property state - I had to find that info out on my own. We sent emails after emails / calls after calls once we realized this and he would completely ignore us along with his assistant who I won't name. They wouldn't answer calls from our realtor or respond to our emails - IF they did it was days later they emailed back. There were literally WEEKS before we would hear from him that we can actually post proof of. We did our research and read reviews so we were dumbfounded by the treatment and the situation. What was it about us that caused such carelessness? Why us? We called it a lost and cancelled the purchase agreement losing $2000 on our first ever home buying experience. While we forgive him and have grown stronger from the experience, it's one we will NEVER forget. We now qualify for a home after all the hard honest work and guidance put in by another lender.

Want to thank C & T Mortgage, Inc and their all stars - Resham M. , Carrie Panacek for a smooth…read moremortgage approval process, and an on time closing in a very short duration. The team ensures that the process was explained well, communication was great throughout the and the closing process was quick and efficient. Carrie Panacek's knowledge of the industry and rate trends ensured I received the best rate possible during a fluctuating rate cycle. Cannot thank the team enough.

Nicholas Cullen handled our account. He is knowledgeable, communicates well, is professional, etc…read more I am very happy with Rocket and Nicholas Cullen, and recommend them highly!

My mortgage was transferred to Rocket. What a joke! Nothing was supposed to change, and it didn't…read morethe first month, but now my payment is higher AND nobody bothered to contact me to let me know. Communications were false or non-existent, website is confusing to navigate. Do NOT recommend, if you have a choice. And to anyone from the company reading this, you will be receiving a detailed letter, copied to my attorney.

Steve and his team are awesome. Prior to using Steve, I did get some referrals of other lenders…read morebut they do not compare. They are very informative and always there to help you every step of the way. They are truly a fantastic team and I can't say enough good things about them. Margaret

Being a first time home buyer is scary and overwhelming in itself. And from day one after finding…read moreTeam Steve mortgage online. The customer service & devotion towards helping me accomplish my goal, was beyond anything I could've imagined. From the communication, detailed breakdown of loan options, explained through a video as an extra incentive. The commitment from start to finish. And the overall desire to truly help. Had me at a lost for words. After several failed lender experiences, I started to lose hope. But all was renewed with Team Steve Mortgage. I want to give a very humongous thank you to Steve & Adrian for everything! You all have a lifetime customer. May The Lord continue to bless you guys. You're out here changing lives.

Mark and his team were excellent. They were highly communicative and on top of every step of the…read moreprocess. They were always quick to respond to any questions from myself or my realtor and ensured they were never slowing down the process. We funded/closed at our title office in ~15 minutes which is unheard of (we were not an all cash deal either). Will work with them again.

FIVE STAR SERVICE ALL THE WAY!!! After a very frustrating experience with another lender, Alec…read moreBarainca with Triumph Lending was a true Godsend! He got us approved within a short timeline AND saved us over $7000 in closing fees! He was prompt, efficient, and knowledgeable. All of his communication, oral and written, was clear and concise. He was always available to answer our questions. Dealing with our relatively unique situation, Alec demonstrated true commitment and determination. Having access to in-house underwriting, he was able to offer a program that was not available elsewhere. And he couldn't be nicer! Save yourself a whole lot of time and frustration and contact Alec FIRST when shopping for a loan!

Kelley has been absolutely amazing to work with! Kelley and her team and very knowledgeable and…read morestayed on top of EVERYTHING went smoothly. She worked with me so much to make sure we got the absolute best deal and explained everything. Any little thing or request that came up underwriting was very quickly dealt with and handled by Kelley. Kelley was always available if I had questions or concerns and I always felt like I was her priority. We truly appreciate Texas Family Mortgage for everything they have helped us with!

From the owner: Call us today to get an honest, unbiased quoteread more

I could not recommend Renee Morton at Morton Mortgage enough! My family was referred to her, and we…read morewere interested in someone who was familiar with "in the loop" living. My husband and I work alternative schedules (health care field), and Renee was always available and exceptionally responsive. We worked with her across the COVID pandemic, and she was quick to meet important deadlines as well as do everything safely over the phone/virtually. This was our first time home buying experience, and we were not disappointed. From the beginning to end Renee gave us advice on our credit, sought the lowest rates, and thoroughly explained the best loan options. I felt so confident after the guidance she gave us and now we have the house of our dreams in the Heights. Thanks again Morton Mortgage, you were outstanding.

We were recommended to Renee as our loan officer for our first house…read more Renee is incredibly professional and will go above and beyond for her clients in terms of communication and attention to detail. She was constantly updating us on the status of our loan and she explained everything in great detail. Not knowing much about the home buying process, Renee was with us every step of the way. She was always happy to explain anything we didn't understand and we completely trusted her information. It was great having someone communicate so quickly with us too. She's very quick in her responses, late at night or early in the morning. We couldn't have asked for a better loan officer for our home! Thank you, Renee!

I tried to use this company to refi my existing home loans since mortgage rates are so low. I…read morewanted to use a particular financial company recommended by a friend who is a mortgage broker in another state. I worked with Todd. I am not sure the truth of why he never could close my loan. I am a registered nurse never been with out a job and have really good credit. I have worked for the same hospital for 3 years and most of those three years held a second job. I make plenty of money. I had back surgery in may and was injured on the job my workers compensation is guaranteed pay more so than just my job. I also get short term disability again making plenty of money verifiable! I waited three months .... then suddenly was told that he couldn't close my Loan because I didn't have a job !? I am so confused ! I have a job I have documentation and I have income !? Don't use this guy I don't know what the truth is but I went to another company who had no problem getting me a refi at a great rate within 1 month ....

From the owner: The Cypress Mortgage team is committed to providing clients with the highest quality financial…read moreservices combined with the lowest rates available in your area. The outstanding mortgage professionals here will work with you one on one to ensure that you get a financial solution that is tailored specifically to meet your financing needs. Whether you are purchasing your dream home, refinancing an outstanding loan, or consolidating debt, the highly experienced team of loan officers here can help you find the right loan program at the lowest rate no matter what your needs are. The goal here at Cypress Mortgage is to create lasting relationships with each and every client and to continue providing excellent service for many years to come. Unlike many of the larger nationwide mortgage companies that are out there, all your information will be kept secure and private. The Cypress Mortgage name is trusted throughout the community. To speak directly with an experienced mortgage professional simpl