1. CalSTRS

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San Diego, CA

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CalSTRS

5.0 (1 review)
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9 months ago

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DMV - July 11, 2024

DMV

2.6(538 reviews)
1.9 mi

The employee working at Window 12 was the only bright spot in an otherwise frustrating experience…read more I came in with a complicated licensing issue during a statewide outage, and while most people would understandably be stressed, he stayed calm, professional, patient, knowledgeable, and genuinely helpful the entire time. He treated me with respect and actually seemed interested in solving the problem instead of making customers feel like a burden. The DMV needs more employees like him. Unfortunately, two of the women at the front counter acted like helping customers was personally offensive to them. I was snapped at just for approaching the counter and immediately met with hostility for no reason. If you hate dealing with the public that much, customer service probably isn't the right job. Being stressed is one thing; being rude and dismissive to people asking for help is another. Their behavior was honestly horrifying from my point of view, as someone who has also worked customer service her entire adult life. Window 12 is the only reason this office is getting 4 stars instead of 1. He carried the entire experience.

Not gonna lie, if you're a veteran looking to take care of your VA requirements. This place has ran…read moreme through the ringer. If you go online it says one thing but when you go in person it's a totally different ball of wax. I literally went there for a full week straight because of all the bureaucratic mess. But the ppl were chill, I didn't have no attitude or cuss them out. They are just doing their jobs, but it's the agencies that don't speak to each other is what pisses you off. I was there so much, one person thought I actually worked there.

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DMV
DMV - July 11, 2024

July 11, 2024

DMV - Worker

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San Diego Public Library - University Heights Branch Library

San Diego Public Library - University Heights Branch Library

3.7(26 reviews)
1.6 mi

Very small library but very mighty. Very active Friends chapter. This is where the monthly Friends…read moreof the San Diego Public Library book sales, pre-COVID, were held. Hopefully, they will come back soon. Yes, there are a lot of people experiencing homelessness who occupy most of the tables in this library. Luckily, the kids area is separate and most adults know that it's weird to be alone in the kids section, without kids with you. I really appreciated all the events this library used to hold, pre-COVID, so I hope that programming can come back when everything is safe again. The staff are very dedicated to this little branch. And the new branch manager is very involved with the community. Yay! Metered parking spots available. No parking lot dedicated to this library. It is right next to Sprouts.

This little library on Park Blvd is one of my favorite libraries to pick up books, browse for…read morevideos and generally feel at home with the smell of years of knowledge and experience in hard-copy. It was such a relief to feel the cool air as I walked in yesterday as the temperature outside were zapping my energy. To add to my "feel-good" experience, the librarian (Martin) was most helpful in locating some specific titles - and even calling another 2 local libraries to make sure the librarians took them off the shelf and put them on hold, so I could easily pick them up without waiting. Sometimes, "it's the little things in life that make a big difference!"

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San Diego Public Library - University Heights Branch Library - A kids' magic show to celebrate the Summer Reading Program

A kids' magic show to celebrate the Summer Reading Program

San Diego Public Library - University Heights Branch Library
San Diego Public Library - University Heights Branch Library

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CalSTRS - publicservicesgovt - Updated October 2026

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