DO NOT PURCHASE FROM THESE FRAUDSTERS!!! They misrepresented a copier as "brand new, out of the…read morebox" when the actual machine had been rebuilt, the copier count erased, after market parts, and it never worked. Decklan and Khaled always had an excuse, we ended up suing them, Decklan was "out of the country," Dan whined about the "small businessman always getting screwed," and the temporary Judge let them get away with completely screwing us over. We had two techs verify that we got scammed, many other exhibits proving their wrongdoing, and lost. Do not lose to them, they are horrible people who prey on small businesses and steal their money.

Have purchased multiple copiers from them. Management has been very responsive to our…read morecommunications

A huge thank you to Isaac for fixing my screen. Isaac you have no idea how much our interaction…read morechanged my life. You showed me kindness and understanding during one of the hardest moments in my life. I don't even have enough words to describe my gratitude and appreciation. Thank you from the bottom of my heart. I highly recommend this business. Great man and high quality work! Thanks again

My wife needed her iPhone XS repaired today and the owner not only finished the repair in a prompt…read moremanner, he was generous and kind. Shop space is easy to access and various phones and accessories to choice from, Thanks again!

This company is amazing. The owner, Mark Carroll, is probably the best IT specialist I have ever…read moremet. I'm a lawyer and in this business your laptop is everything, Mark has saved my laptop time after time. While I was in law school, I had to complete certain summer internships to graduate. During one of my summer internships I was required to have a local IT company (which I will call IMPACT) download software onto my laptop, as it was the IT company the firm I was working for used. After my summer internship, IMPACT's software destroyed my laptop and made it non-functional, and I was not in a position to purchase a new laptop (and this laptop has certain sentimental value). IMPACT subsequently refused to repair the damage they did to my laptop after the summer internship ended, saying that, since the summer contract for my laptop ended, "it sounds like a YOU problem." At the time most of the damage manifested, I was back out at law school in Boise, Idaho. I called up Dimension X and Mark Carrol was able to get into my laptop remotely from Maryland where he made it so my laptop would stop crashing long enough for me to finish out the semester. When I returned that summer (summer of 2018) Mark did a full reconditioning of my laptop and it was better than new. That summer, the firm I was working for fired IMPACT and hired Dimensions X and LOVED THEM! Whenever the firm had an issue, Mark could simply resolve the issue without even having to set foot in the firm (yeah, he is that good). Fast-forward to 2020, and my laptop began to display signs of normal wear and age. I honestly thought that my laptop was just needing to be replaced as they do not last forever. Not to mention the fact that I spent 11-14 hours a day on my laptop, 7 days a week for 4 years. The laptop was really struggling, was slow, and the fans would come on like she was straining to keep up (it also had issues with legal research results which I won't bore you with herein). When I called up Mark to see which laptop I should purchase next, he told me that he believed that he could service my current laptop and make her shine once again. He came and picked up my laptop last Thursday and, sure enough, I just got my laptop back today (05-19-2020) and Mark did not fail to impress, once again. My laptop is running like I just took it out of the HP box; just like when I first bought her in 2016. Whether you are a law firm or other type of company where computers are integral to the operation of your business, I highly recommend this company. Mark will not make up excuses or try to "write off" your technology concerns. He will vigorously search until he discovers the problem and fixes it. In my case, Mark discovered that my virus software was causing my laptop's issues, I never would have thought of that in a million years. The virus software was causing my legal search results to come back inaccurate, as it was messing with the online search engine. This was a new issue because I have been using the same virus software for four years. However, it now makes perfect sense because these issues all started right after I purchased and downloaded the annual 1-year license, so it must have been something with this years updated license that caused the problem.

Been dealing with Mark for years. Complete set up and just service.Could not ask for better service.read more

They make sure your package is safely secured and delivered with a confirmation, giving you peace…read moreof mind.

They spent more effort in their comment then trying to help me. Look at the size of the item and…read morethe weight and then look at the box. They could have saved me money, but just didn't have the customer service in them. Then read their response. It's pretty bad when your 1 star almost equal your 5 stars. I guess it's what day or who you are dealing with that dictates that.

Darren was professional and courteous. I brought my Lenova yoga 6 touchscreen laptop in which had a…read moredamaged screen, affecting the visual appearance. Darren was able to provide a quote and fix my laptop in less than a week. My laptop is like brand new. I'm so pleased with his service that I have now commissioned him to repair my son's laptop. Thank you, Darren for providing quality and professional service.

From the owner: PC Medics was established to provide fast, honest and affordable onsite computer services to anyone…read more24 7. Don't get out the baseball bat yet. Just relax and give us a call. We'll have your computer running again in no time and at prices that will have you smiling. Our goal is to provide the most professional full service computer support to home users and small businesses. All of our services are offered for a guaranteed low fixed price. We'll beat any of our competitor's prices, just ask. Unlike most of our competition. We'll finish the job for the price quoted no matter how long it takes. And if we can't fix it, you don't pay. There's absolutely no risk to you.Our company is your number one source for onsite computer repair and PC networking. Looking forward to working with you, Darren PC Medics