Our AC upstairs was leaking and they tried to sell my wife an AC recharge or a new AC. They knew it…read morewas due to a clogged drain and came out twice only to finally say there wasnt enough of a fall for the drainage line. It's been in operation for 15 years, so ofcourse it wasn't the angle of the drain. It was a clog in the system we ended up doing ourselves. Company will take your money bewarned

Nice job! They replaced our water heater in the upstairs part of the building. Great job!read more

Upgraded our electrical box inside and outside. These guys did a great job. Showed up when they…read moresaid the would and cleaned up when they were finished. Definitely recommend for your electrical needs.

I am 67 years old. I have had over 10 homes in my life. I have worked with all kinds of…read morecontractors over the decades. It is NOT my favorite thing to do. WHY, lack of communication. Then I had the opportunity to work with "Take the Plunge Plumbing". Situation: My daughters exterior Rinnai Tankless Water Heater exploded. I use American Home Shield (AHS) home warranty. They assigned Take the Plunge Plumbing. Action: The water was off in the house and this call was expedited. The company was on time, kept me in the loop and always professional. I give that credit to the Owner and Tequila their associate. Follow-Through: AHS wanted a second opinion most likely because the entire unit needed to be replaced. Another company came one week later which left me without water for a week. Take the Plunge Plumbing still came back and attempted to get the manufacture to replace the unit on warranty. Conclusion: AHS gave the entire job to the second company. Completely unfair to Take the Plunge Plumbing. I offered to pay them for their extra time, and they refused. That was quite kind of them. The way they dealt with me throughout this very frustrating process was outstanding. The only other review for this company is a person who did not like the way a truck was driving. My review is dealing directly with this company. I will use them in the future, they are credible, and family owned. Eat well, drink well and always stay healthy.

I cannot speak to the plumbing work this company does, but I can speak to the outstanding human…read morebeings they are. While driving in the area for work, I stopped by the side of the road. I was having the worst day imaginable and took a minute to sit by my car in the ditch. 'Take the Plunge' pulled up to make sure I was okay, reassured me it would get better, and wished me a safe journey. 5 Star Service! Thank you.

I used yelp to request electrical service and heard back from Legacy as well as a few others very…read morequickly over a weekend. Legacy made it easy to schedule, arrived when they said they would, and sent a technician who was well equipped, skilled and a good communicator. Very reasonable pricing for installation of two exterior lights and two exterior ceiling fans that were less than straightforward.

Our smoke alarm/carbon monoxide detector near the home office began chirping. We did everything we…read moreknew to do, but the chirping would stop for a day and start back up again. We found out through the web that it was at end-of-life and needed to be replaced. The problem was that the detector was wired in and neither my husband nor me are electricians. I found Jackson Electric and decided to call them. Mr. Steven Jackson was very professional and let me know that he would contact me the next day to schedule an appointment. Around lunchtime the next day, I got a call from Michael, who said they would be coming in 30 minutes. I had a training to do, but made adjustments so he could come. Three guys with masks arrived to find out what needed to be done. When I showed them what was going on and showed them that I had the replacement, they did the work in about 5 minutes. The workers were very professional, cleaned up after themselves, and the price was very reasonable and I was pleased the chirping had stopped. Unfortunately, about 3 days later, our other smoke alarm/carbon monoxide detector began chirping. I called Jackson Electric again because of the great service we received the first time. He told me that he would contact me to schedule an appointment. The next day, Michael called and said, "We are in your area - can we come now?" Unfortunately, I was unavailable. Michael said, "No problem. Please call Mr. Jackson to reschedule." I tried several times to get in touch with Mr. Jackson to reschedule with no luck. I left a voicemail with times that I was available to help with his scheduling. I left text messages to try and reschedule. My husband called him a few times to try and reschedule. We did not receive a response. My husband ended up calling someone else. I will say that our first experience with Jackson Electric was great. Not sure what happened the second time, though.

This company is incredible! First and foremost, they are responsive and, in a timely manner. They…read moreactually respond AND show up when promised. Their rates are reasonable and the work is beyond impeccable! The work was done with utmost care and was explained in detail along the way. They left the house just as they found it and without a need for anyone to go behind them and clean up. I cannot speak highly enough of this organization. I strongly recommend their services and can say with 100% certainty that you will be pleased with the work they do! Bill Pesnell Hoover/Bluff Park

I was extremely satisfied with the service Michael Farley did. He did a through and quick job. Jeff…read morethe salesman was straightforward about purchasing a new unit and no pressure.

Positives: responded quickly to my request for repair, scheduled and showed up to service my HVAC…read moreon a holiday weekend, very friendly staff. Negatives: I was charged $600 (in addition to the higher weekend fee to come out) for a repair that took 20 minutes and required no parts. It was two different charges that didn't really make sense because you couldn't have really done one without the other. It felt like I was taken advantage of as a single woman on a holiday weekend who didn't know how easy/quick the repair would be when I agreed to the cost. The service man also told me that the credit card payment on his tablet wasn't working so I had to pay by check. I wasn't planning to dispute a charge, but this made it to where I didn't have the option. I responded to two different text surveys with this rating and information and was assured both times that the service manager would follow up and they never did. My father also called multiple times and never got follow up. I was waiting until we heard back from them before I posted a negative review (I communicated this to them), but it's now been over 4 weeks. I have used them for repairs before without issue, but will not be using them again and would not recommend them to my friends/family/neighbors.

Had a nightmare project that started with our HVAC system going out, in order to install a new one,…read morewe needed to move it to comply with code and to access our Electrical box (which had been blocked for 12+ years!) This entailed moving lots of gas lines and our water heater, in addition to removing HVAC and making a new space for it. I got a referral from our HVAC company and D&N showed up. They gave us a reasonable quote (for a pain in the butt job!) and showed up on time to get things squared away before the HVAC guys came. They came back after to hook up gas and vent the heater. I found them to be super professional, tidy and knowledgeable. I'm calling them back to fix outdoor hose bibb washers and will call them back for other bigger jobs (although I hope we don't have any for a while!)!!

Called on Monday 12/21/2015 and spoke to a woman who told me they could come out the next day to…read moretake a look at my overflowing sink. Never showed, no phone call, nothing. Decided to give them a second chance since they were recommended by a friend. Called them again on Wednesday 12/23/2015. The guy I talked to said they couldn't come out Wednesday since the weather was bad. Understandably they don't work on Christmas or weekends so the earliest they could come out was Monday.12/28/2015. Monday came and went, never showed, never called. Won't be giving them a third call.

They are dependable but just charged me $480 to replace a capacitor. I don't think a capacitor is…read moremore than $50.

2 days. 4 plumbers. 3 of the 4 were filthy. Problem still not fixed. Won't rerun calls…read more Promised 24 hour follow up and none. Too $1400 and just vanished. Don't use them.