Don't bother with these guys. They say they're all booked up until March 2018 (five months into the future) and aren't accepting any new customers.
Too bad it took a week and a half and six or seven emails for them to tell us this.
--
Updated to address comment from the business owner, below.
Your comment doesn't really make much sense, but I'll try to address some of your strange allegations anyway.
You came to our house ONCE to do measurements, back in February 2017. Not sure why you'd have to go to the house three times to measure for such a small job (about 80 LF); most other companies get it done in one. But you keep claiming you came out three times for some reason. Personally, I think you might not be terribly good at record-keeping.
At any rate, you emailed us a quote on 2/23/2017 and promised to send a color chart, which as far as I can tell you never did. You were aware at the time that we needed to have some fascia boards and roof shingles replaced before gutters could be put on, because you told us we needed them. You also told us these weren't repairs you were qualified to perform, and that we should hire a General Contractor.
It took us about eight months to get this done, for reasons that are irrelevant to this discussion. I'm sorry if you "heard nothing" during this time; I didn't think it was our responsibility to contact you on a regular basis.
So now we get to October 3rd. I sent you an email explaining the delay, and asking a very simple question: "Could you review your quote from February (attached) and write us a new one if the prices have changed?" Because I figured your materials costs might have gone up, and we were willing to pay the increased price to get the work done anyway.
Instead of replying to my email - it was a yes or no question, really -- you phoned my husband while he was busy at work, which he was not expecting, and you apparently left some long rambling message, which he did not understand, and which I have never heard. It's unclear to me why you would respond to an email from one person with a phonecall to a totally different person. At any rate, the question still had not been answered in any meaningful fashion.
So I wrote you again on 10/6, saying "Never got a response to this. Are you guys still interested in this job? We need to make a decision very soon." Is that what you consider sarcasm? Because it looks more to me like a potential customer trying to give an unresponsive vendor one more chance at a job they'd previously shown an interest in taking.
No response to that either.
And so today, 10/13/2017, I gave it one last try: "Are you guys still in business?" I wrote. You replied to that one: "[someone else from the company] has tried to contact you numerous times ... call him and we'll get you dialed in."
I tried to explain I'd gotten no replies to my emails, and that that phoning someone who's not me isn't a substitute for responding (via email) to a question I'd asked (via email).
And then you got nasty. "We are booked up until about March so you should probably try another company. Good luck all the best."
But now you want to everyone else to know you're accepting new customers, huh? Which is it? I think you might also not be terribly good at telling the truth, either.
(By the way, if anyone's read this far and wants to see the whole email chain, feel free to private-message me. After you read it I think you'll want to avoid getting involved with this company altogether, whether or not they're "booked up until about March," or half the price of their competitors, or whether they think they're "the best in the business" -- with only three kind of fake-sounding reviews to their name, natch.)
The last straw was that, after I repeatedly explained that I don't do telephone calls, you mocked me for being hearing-impaired.
I'm not mad that I'm about to pay someone else to do this job (and guess what -- they're matching the price of your February invoice!). I'm actually pretty happy knowing that my money isn't going into the pocket of a rude shyster like you. read more