Very empathetic and conscientious. Dr. Minor is the best. Very professional…read more I have seen him for 3 separate issues and all were resolved with positive results. Highly recommended.

Incompetence at every turn. The office staff can't do basic skills like checking appointment times…read more They never answer or return phone calls. Drive all the way from Visalia only to be told at check in that the X-ray department isn't open today. They should have checked that at the time they made the appointment. Not the first time this office has screwed up one of my appointments.

After my wife had bladder complications from a Spinal fusion, we went to see Dr. Nadeem Rahman back…read moreon March 17th, 2020. They got us in quickly after getting released from the emergency room. We were greeted by the front office staff and prior to seeing Dr. Rahman, had the luxury of meeting the office Manager Merlene. I can't say enough about the care and time spent by both Dr. Rahman and Merlene. This was our 6th time being in Dr. Rahman's office in the last 5 or so years and every time we are taken care of well. You are appreciated. Thank you Dr. Rahman, Merlene and Office Staff.

At first, I had good things to say about this doctor in a staff when you're located in Fresno. I…read moredidn't treat myself well for the most part; the service was spot on. As soon as they move to Clovis, things changed. When I moved over behind Clovis community hospital, they changed insurance policies because they moved to a new group, and working with them was impossible. I got so bad I was told that my insurance is no longer taking, and he basically told me they couldn't help me and go outside. This is not how you treat a patient who has been with the doctor for over ten years and relies on him for advice. The sad part is I was not the only one; there were at least 2 to 3 other people in the waiting room and also left, and we talked outside by the elevators; one of them mentioned a lawsuit. I didn't jump into that conversation, but yes, we were all disappointed with the treatment from the staff and the no communication from the doctor. Now let's add salt to the wound I returned to Dr. Rainwater, and when I asked her all my files, they refused to give them to me. Here we are almost eight or nine months later, and I'm still waiting and have called regularly, and this offer should be ashamed of yourself the way to treat customers and patients I can recommend Dr. Rainwater in Valley urologist; they were inviting and took me back in in a heartbeat; they do a great job.

I would like to update my review on Urology associates because the last couple times I have come,…read moreit seems they have greatly improved the wait time. I was shocked that the last visit I was in and out by an hour - which was a huge improvement. Thank you for listening and implementing a positive change. Think this place has some of the best urologists around!!!

OFFICE STAFF I have been wrestling with the thought of…read moreleaving a review for quite some time. I have been a patient here for 15 years or better. First and formost i want to say that the medical care i have received from the doctors has been great. They are caring physicians that strive to give the best care. The office staff on the other hand leave alot to be desired. Over the last few years it has deteriated to horrible experiences . There has been several incidents that could be reported, but i am going to focus on this one incident that happened on this last Thursday. I phoned into the office with a medical issue. I did receive a call back from a back office staff in a few hours. She assured me that she would talk to the doctor and get right back to me. I have had enough UTI's over the years to know that is what i was having. I never received a call back. Im still waiting. By 6pm on Thursday evening i realized that i was not going to get a call back. I had been in pain all day. Thank God Fresno has several walk in medical facilites and i took myself to one. I received the medical care i needed. The doctor there phoned in a prescription. I began feeling better the next day. It is obvious that the staff member at Urology Associates never spoke to my doctor. I have never experienced anything like this before from any medical facility. I can only hope that the administration reads these reviews and considers evaluating their staff and hopefully make changes.

Great appt. Dr. Rainwater the perfect doctor for me. Experienced, I of course really like. Beyond…read morethat, he makes me feel very comfortable, informed and available for questions. There's more: Doctor is relatable, very kind, hilarious at exactly the appropriate time. I feel quite fortunate to have him as my Doctor. I should add staff is kind and very helpful. Great "office" all around. I think I'm pretty fortunate.

I have no idea why they keep referring me to this office. The worst urology experience ever.read more

Staff is professional and Dr Schiff is genuinely concerned for your health. I would recommend him…read moreas a go to urologist.

What a rude, jerk, who thinks that he's God or something! He was rude to me, my 82 year old father,…read moreand my mother on several occasions. I kept going back because I thought it would be hard to switch. It wasn't!!! My new urologist is a nice guy!!! Switching my parents next! Get the heck otta there! No one should be treated the way Dr. Schiff treats people! If you need a urologist.....DO NOT CHOOSE THIS ONE!

Surgery is a stressful experience under the best of circumstances and surgeons can be a stoic lot…read more I know because I have had a few surgeries in my time. My recent surgery to repair an inguinal hernia was performed by Dr. Russel Martin, and I can tell you with absolute confidence that it was the easiest surgical experience of my life. Dr. Martin is a very good-natured man who exudes and inspires confidence that clearly comes, not from arrogance, but from experience, genuine skill, and dedication to his profession. All of my questions were answered ... all of my concerns were addressed. Dr. Martin was both patient and articulate. His team in the office and at the hospital (St. Agnes) were top-flight and made me feel very well cared for the entire time. My anesthesiologists were flawless. On a scale of 1-10 my post-op pain level never got past a 4 and my recovery has been rapid (two weeks later I am in the pool swimming laps and feeling fine) I feel none of the common post-op discomfort sometimes caused by the injection of CO2. I am 78 and Dr. Martin, made sure that I was ok for the procedure by sending me to Dr. Khoi Le (also an excellent doctor) for a cardiac clearance. As I said, surgery is stressful, but I can honestly say that Dr. Martin is the best I could hope for, and I remain very satisfied and grateful for his help in improving the quality of my life. If I could award him more stars I certainly would.

Dr. Martin is a kind and caring doctor. He will answer your questions without being in a rush. He…read moreremoved my gallbladder and repaired two hernias and I feel great. His office even called the next day to see how I was doing. I would highly recommend Dr. Martin.

Dr. Nguyen is a very a great Dr who does great with Children. Every time we go she is thorough,…read moreexplains everything at an age appropriate level, and makes sure my child is comfortable. Afterwards she sends the child to the waiting room where they can spend time with the dog or not. He is a big dog but very friendly and walks away if the kiddo doesn't pay him attention! My kiddo adores her and the dog! She gives you her cell number and will answer any questions at any time! With that being said you have to go to the appointment very patient and aware that it will not be a punctual nor speedy appointment. She is thorough and allows you and the kiddo to ask any questions so appointments run long. The organization of the clerical part isn't great so be prepared to have to follow up. To us she is worth the other short comings so don't let the previous reviews scare you off!

We couldn't have been more of an inconvenience for Dr Nyugen. We were on time and when her empty…read moreoffice had us waiting over an hour for our appointment I inquired about the wait. When she entered the room she asked if I was "in a hurry or something." I politely reminded her that our appointment was over an hour prior to her entering our room. The remainder of the appointment was met with rude remarks and heavy sighs. Because she is the only endocrinologist we opted to give her and her office another chance. The second appointment again had us well behind schedule without anyone else in the office. The receptionist was taking a break of some kind when we arrived and I had to cautiously walk balk into the office to find her so we could be checked in. We never received follow up phone calls with lab results or to make follow up appointments. The office is adamant about their no show policy, which I had no intention of violating, however it proved next to impossible to continue making appointments with any kind of ease. Our last communication was my child having blood work and was told I would hear from Dr Nyugen. Almost a year later I'm still awaiting that call.

STAY AWAY- Unfortunately my father changed doctors to Dr Ambat since his previous urologist moved…read moreoffices. Apparently they ask for a credit card on file. He asked the front desk if they automatically charge or get authorization before charging which they explained they do not automatically charge without his consent. The doctor had also informed him the shots that he was getting at his previous Urologist is not offered and what is offered is not covered by insurance. On his own he asked his pharmacist and they said it's around $500 per week. $2000 for a retiree is expensive. Without the doctor informing him,my father got a call from a company stating they wanted to confirm his information for the new product (seems the first few were going to be free but then he would end up paying out pocket for the rest). Therefore my father called the office asking if they were aware of such request by the office to this company which they said it was probably done by the doctor. When he went in to get some test results, doctor entered the room, told him the results and then brings all of these incidents up stating why are you asking the front desk about your credit card or why are you calling the office asking about the call you got. And that he was doing him a favor. And then ends with I'm no longer going to accept you in this office and your file is going to be sent back. WOW. I'm just baffled at how some doctors think they can just take advantage of ppl. You can't ask any questions? Extremely rude!