A month or two after they opened, I wanted to support a local business rather than McDonald's and went in (I searched for a menu online, but no website) to order takeout. Was told would be 20 minutes, but I didn't have time to wait. Was about to leave, chatted it up briefly with the owner (?) and gave her my business card. Then decided I would place my order and return to pick it up after I got where I needed to go. Came back for my order 30 minutes later and they acted like they didn't know what I ordered. I told them I didn't have time to wait and they said, "oh, it'll only be 10 minutes". I reiterated I couldn't wait. They had my business card!!!! They didn't have the sense to call me to confirm my order if there was a question? The fact that they treated me like I was imposing upon them was even more astonishing. I didn't get an apology or anything. You'd think a new business would be more mindful of trying to make a good impression. Sadly, if they haven't learned anything about service, they will not last. read more