Thank you for replacing our alternator. The final cost was less than quoted, and I was allowed to…read morepurchase the part online, all of which kept what could have been an expensive repair affordable.

I have been taking all my cars to and trucks to Silver Lake Auto Body for over 20 years and was…read morealways happy. Recently my truck with 20,000 miles was hit while it was parked by some dumb old man. He had USAA Insurance. My truck was fixed with all used and aftermarket crap parts including the Alloy wheel that looked like junk yard quality. I expected this truck to look as good or better to what it did before accident. I do not know what has happened there but I should have walked away when I asked where all the workers were and was given some Covid excuse. The place used to be busy. It looked like a ghost town. Now, lets talk about the paint.........$50,000 Truck but treated like your kids $2,000 car. There was lint and debris in the front fender paint and overspray in between door and body. The minute you opened door you knew it was in accident. The front fender also did not line up correctly due to inferior parts used. I also asked the owner if Bondo was used and he said, "Well, I had to use a little". I bought this Truck for my retirement and it was fully paid for. Due to Silver Lakes butcher job, I decided I could not live with it and traded it in for much lesser vehicle because I did not want payments. I lost about $15,000 due to this incident and Hack job of a repair. Silver Lake Auto Body lost a life long customer and I will spread the word about their drastic decline in work quality!

Trustworthy AC Auto…read moreBody is the only place I will take my car for oil change, tune ups etc. They are friendly and as honest as they come. Love this place!!!

i was looking for an honest car shop. i thought a/c auto was it after junior called out work…read moreanother car shop did not do properly on my veichle. however, they charged me for it. i appreciate that greatly. so i truly thought i made the right choice bringing my vehicle to them. i initially came in for new tires, however, i wanted junior to check the work a prior shop did. unfortunately, turns out a/c auto mechanics that worked on my vehicle created additional problems with my truck as well after i spent $5000 with them in cash. they kept adding things on that "supposedly " need to be did. when i took my truck to them my baby was running very smoothly with no sound or shaking. no check engine light was on or thermostat issues, nor was my truck doing the "harlem shake". that evening after getting off work all these things happened simultaneously. after spending the amount of money i did, this was the last thing anyone look to happen. i took my truck back to him the following day disappointed of the mechanics work. junior stated the rack and pinion was a big job, he'll re- check it. junior told me not to worry he'll fix the problem. after rechecking my truck he stated the rack and pinion was now done correctly and it should be fine going forward. at least this is what i was hoping. 3 days later the check engine light came back on and my vehichle started shaking again. only this time after returning to the shop he says it's a cylinder 5 misfire. i just had my emmisions test did prior to bringing a/c auto my truck. i showed junior my pass emmission test i took right before his mechanics started working on my truck. i reminded junior these problems was the very reason i brought my vehicle back to their shop after they've supposedly repaired it the 1st time. i told junior to put his self in my shoes. knowing he paid to have work did just for this to be the experience. he shook his head saying his mechanics did nothing wrong with my truck. his mechanics also broke my water pump while doing the rack and pinion. junior had the nerve to say they put another water pump on free of charge. later admitting they broke it and put "a good used water pump" in place of the one they broke. ugh!! so many things occurred that never should have. i'm not accusing junior personally, if he wasn't the one working on my vehicle. however, i do know his mechanics are very dishonest. if he's aware of it, after defending them the way he did. then he's just as big of a crook as his mechanics are. #where #are #the #honest #mechanics

I have been bringing my cars to this shop for well over 6 years the service has always been…read moreexemplary and the customer service is great here junior does a great Job.

I had a 2015 GMC Sierra pick up truck that was serviced regularly with Velasquez Complete Auto Care…read morein Round lake and Gurnee since 2017 and it was running good until February 2022. I went to Velasquez complete auto care in Gurnee in late January 2022 for an oil change, days later in early February, my car stalled on the side of the highway driving to work with no oil pressure observed. I contacted Velasquez complete autocare in Gurnee and they stated just to come in to the shop see what the problem was. I get my vehicle towed to their shop and they said it was a failed oil pump and that I needed to replace it along with a timing chain, so I went ahead and purchased a new oil pump to be installed and days later as I was drivng on the highway in the middle of winter my car stalls again! I get my vehicle towed back to their shop and they state that my entire engine Is no longer operable and needed to be replaced! All of this occurred 3 weeks after my oil change in January. What?! I asked how could I have complete engine failure after I had a recent oil change, a recent oil pump replacement and this not be something that was noticeable. I had no other options and got them to replace the engine. All of this was a total mistake, worst decision I ever made. The replacement engine was worse than the original. I was told by a district manager that all the recent replaced parts were under warranty.  Well each time I got my truck back I had engine problems, misfire of cylinders, engine stalling, truck not starting, engine check light on for 6 months! I got stranded with my truck stalling with the same issues in Tennessee and had to get it fixed at a NAPA shop down there for $900+ and Velasquez said they would not cover it. Bring it back to Velasquez shop in Gurnee to fix it under warranty and they never did.  The last time I picked it up after almost 3 months in the shop the engine light comes literally on while getting gas the same day.  I spent over $12,000 dollars in repairs and it was all a total waste. Never go to this place. They fixed nothing and I had nothing to show for all the money I spent.  I could not get rid of my truck fast enough because each time I got it back after they fixed it, it broke down again. I have 2 vehicles that have lasted well over 10 years with no issues like this and still run with minimal maintenance. Totally disappointed with their quality, communication and follow through to honor their work they said they would do. My supposed warranties for the major mechanical items did absolutely nothing to help resove the constant issues I had to face.  I got stranded on the road 3 times.  I had to have the truck towed to their shop 2 times after they "fixed it" and have nothing to show for all of it.

Started with the Garwoods in 1994. Never, ever a second thought on where to take my vehicles for…read moreservice.

This business is the best. Prices are fair and honest. Have gone to Harms for years and no better…read moreservice than there. Highly recommend

Very fast service, brought the car in with cooling system problems Saturday diagnosed what was…read morewrong Sunday was finished with it that night. Very satisfied with David's work.

When they say "Not all superheroes wear capes" they're talking about this guy! He mechanic there as…read morefriendly, did great work, did it fast, and for a very fair price! If you're anywhere near Zion, IL and need anything done on your car, take it to Lee's Auto Repair!

My mom is now a fan of Dave's Auto Shop. Dave is a quiet spoken car repair man who owns his own…read moreshop just blocks from downtown Kenosha. It's very independent (as he works to make a living), honestly run, and reasonable. He will not rip you off like many other places and is not a chain. He does not work with AC, if you have those type of car issues. If you're looking for a place to fix your car quickly, you came across it!

Dave is a first class mechanic ,I TRUST HIM. What can I say the man knows his way around a car, I…read morehave gone to Dave for 30 odd years.Always does a great job, and he does it right the first time, , there was one time i had to go to someone else for air conditioning , when i picked up my car, the guy said to me who ever is doing the work on this car, is doing a MIGHTY good job, then looked at me in the eye, and said, "I can tell." I said I know , Dave is my go to guy,,,,, If I had 3 thumbs they would all be up!!!!!! Oh did I mention he will take me home if I need a ride.' '... Daves Auto = Excellent work Fair prices, and he is TRUSTWORTHY !!!!!

Good service and friendly staff. Did my emission test there and it was a super in and out!read more

Not honest. When we moved to the area the stem for our tire valve broke. I had a injury so I called…read moreahead of time and had a female family member bring in the tire. I knew the valve could simply be replaced by removing it from the tire pressure monitoring sensor (TPMS) threaded inlet. Well they failed the honesty test for a simple cheap repair. She was quoted $200 to order a new TPMS and valve assembly. That's what happens when you own a car with a fancy emblem I suppose. Too bad for them I know a thing or two about cars and didn't fall for their inflated quote for an unnecessary repair. All they had to do was unscrew the valve assembly and replace it but all they cared about was screwing us over. She brought the tire to discount tire who fixed the valve for free while she waited. I wouldn't trust this shop especially if you're an "outsider" and new to the area. This was a easy repair imagine if I brought it in for a check engine light they could have really inflated the repair estimate.

Friendly service, yes, but not very prompt. My car spent a week there waiting for repair that never…read morecame, and I was forced to go elsewhere to get it fixed in a timely fashion. When the repair delays came, I got no phone call from the garage. If you have a project car that you can leave there for awhile, this place is fine. But if you have a much-needed car that needs fixing before Friday, go somewhere else.

I've brought my car here a few different times. The pricing was very reasonable and the employees…read morewere really friendly! The owner really knew how to explain things. I don't know anything about cars and she straight up told me what needed to be fixed, how long I could probably put off getting it fixed and an estimate on how much things would cost. The last place I brought my car was awful and the employees had no regard for their customers. It's refreshing to see someone in the business who I feel like I can rely on. I will be bringing my car here from now on.