Hit a mailbox and did scrape and dent 2 scrape was 4 feet long and 2 dents between 3 x and 4 inches…read moreon my 24 Toyota just picked up and can't even tell where damage was repaired perfectly highly recommended

From start to end I was beyond happy and grateful for all the folks at Quality! The work was…read morecompleted quickly, thoroughly, and when I went to pick up my SUV they had also washed it and cleaned my interior. Who does that anymore? Well Quality Collision did it for me!! I highly recommend them to anyone needing bodywork!! A++++

Jessica, Your response wasn't helpful…read more The conversation with Joe wasn't helpful either. Communication was not an issue stated in my original review. Stopping work on my vehicle because I wrote a bad review is petty. Joe claimed that he didn't know what I wanted to do. Hogwash. He was given clear instructions. CYA time is what we called it in the military. All this because you didn't tell me accurately that you didn't have my parts. Thank you Will. Pretty sure you just didn't want me to take the car elsewhere...? Wish I had though.

Speedy service and great communication. The service administrator at the front desk was kind,…read morewarming, and always polite when dealing with my son and his first service repair. The team communicated well with me as the policy holder since I did not live in the area, we highly recommend Will and his team for service at the Winterville, NC location

I have used Carolina Collisions twice now. I can't say enough good things about Bubba and Kevin…read more The work they do is impeccable, but it goes much deeper than that. Bubba and Kevin are two of the nicest people I have ever met in my life. The first time I used them they gave me a ride back to my house and when my car was ready they came and picked me up...You can't get any better than that. I just used them again when a mailbox jumped out in front of my car. There was no question where I was going to take my car to replace the side mirror. I took it in yesterday, they ordered a new mirror, and the next day my car was ready. Now get this.. I pulled out my credit card to pay only to discover they do not take credit cards. Bubba told me not to worry about it, take my car and pay them next week. How many times do you get service like that. I actually went to my bank, got cash and went back to pay them. They are the BEST of the BEST .......... William Patrick Parker..

Awesome Body Shop! Fixed my truck and delivered the finished truck to me!…read moreThe paintwork was the best I've ever seen! Very friendly service. Truck was fixed very fast! I would recommend them!

The first place I call if anything detrimental happens to my vehicle. They are my go-to place…read more Nowhere else matches the reputation of Caliber and their customer service is bar none. Whenever I call, I am always answered by a welcoming and helpful voice. The team is super knowledgeable, flexible, and helpful. Shoutout to Terry who kept me up to date with the status of my vehicle when it was in the shop a little while back. He also drove me to my job when I had to bring it back in for a follow up. I cannot say enough about Caliber! Y'all are amazing.....truly restored me back to the rhythm of my life......keeping your company word. Thank you thank you thank you!!

American Auto Body is outstanding. A family business. They treat customers as if they were their…read moreown family. Committed to quality work!

After spending nearly $2,000 and making three separate trips from Rocky Mount to Maaco of…read moreGreenville, I am beyond frustrated with the entire experience. I met with Pete Schwartz, who I later learned is the owner. During our initial conversation, I was led to believe I was purchasing Maaco's premium paint package and that the roof of my party bus would be properly prepared after he explained that the previous paint had failed because it had not been primed. Later, after the paint began peeling within days, I was told that I had not received that paint package and that there had never been an agreement to prime the roof. That was completely different from what I understood during the sales process. The paint job already has peeling paint, thin coverage, and other imperfections. There was overspray left on my windows, and I had to return multiple times in an attempt to have the work corrected. To make matters worse, my rear bumper was damaged while the bus was in Maaco's possession, and I was ultimately left to pay for those repairs myself. I attempted to resolve these issues directly with Pete Schwartz and even contacted Maaco corporate. Unfortunately, corporate advised they could only act as a mediator and that any resolution would have to come from the owner. After exhausting every reasonable effort to resolve this matter, I have been left with a peeling paint job, a damaged bumper, thousands of dollars in expenses, and no meaningful resolution. I'm sharing my experience so other consumers can make an informed decision before trusting this location with their vehicle.

Don't be fooled by Initial estimates they have no connection to the final cost. Neither does the…read moreestimated time of completion have connection to when Job will actually be completed or even began. I believe these bogus initial estimates are deliberate to draw customers into a situation where they are heavily invested by time and logistics therefore stuck, basically bait and switch. I strongly recommend you look at other shops, higher estimates but generally honest. My job did evolve body work, simple paint jobs may be handled better I don't know.

Did an awesome job repairing my car. Looks like new! The repair was done timely and at a…read morereasonable price.

Wow, what a great experience, came in on a Monday needing the front bumper on my Nissan replaced…read more Was quoted a fantastic price and then told the bumper would be in and painted, ready to put on the car in a week. All I had to do was put a down payment. Got a call the very next day telling me that my bumper was already in and that I could bring my car in that Thursday at 8 am. Brought it in and was done before lunch. Please note that deposits and payments are made in CASH!! But there is a bank less than half a mile away. Very happy with the service, communication, and turn-around time. Would definitely go back again if I needed anything else done and would recommend this shop to anyone in the area.

Will from the Greenville North Carolina location is a liar. I contacted Will to find out when my…read morecar was going to be ready and he told me Thursday march 30. He said he would call me and let me know when I can pick it up. Will had been in contact with my estranged wife all week long. He released the car to her on Wednesday. A guy there named Joe told me that someone called representing myself and said she cou car up pick the car up. I didn't give anyone permission. I clearly told him Thursday I would be out of surgery and I will be there to pick the car up and i've been paying the insurance and car payment on this car while my strange wife has neglected financial responsibility. I do not recommend Gerber collision to anyone.

Terrible customer service!!! Don't ever use them. We used…read morethis place because that is the what our insurance recommended. We were told to drop off the car on a Wednesday and it would be ready on a Saturday, but Saturday came and they told us Monday because they were waiting on a part... then Monday came, they said Wednesday blaming on waiting on something else. Then Wednesday came, and they said it would be Friday... it kept going, and our car got done the following Friday, 13 days after the original day promised. When they finally called us that the car was ready and we headed over there to pick up the car, they said that they had just realized that they forgot to do the alignment and had just sent out car over to Honda to have the alignment done! They didn't even bother calling us to tell us before we got there. The place never communicated well with us either. Often did not answer the phone or return our calls. Several times we had to call our insurance company and they would try to contact them for us to get an update.